TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Great experience good helping fast knowledge Great experience
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax great experience and loved my time it was awesome to have such an easy way to do my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by from PMoore the service is good until you require a review that requires a number of letters. I'm just happy to be done with this years taxes
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome way to do my taxes Turbo Tax I’ve always had a great experience with Turbo Tax!!!
Date published: 2023-04-18
Rated 2 out of 5 by from Barely not a waste of time Many redundant situations, still had to fill out regular IRS forms, hidden fees, and problems that can be "worked around" if you are willing to spend more of your time.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use So helpful with all the new changes. This product is easy for even a novice doing their taxes
Date published: 2023-04-18
Rated 1 out of 5 by from Took my money there is SO many hidden fees, they took around $165 from my taxes and wouldn't allow me to NOT add stuff from my bill. Forcing me to buy stuff is kind of illegal, and we should be given the choice to decline especially being an independent and lower class. I've used turbotax before and never had such bad emotions by it. These new hidden fees are new because I have been a returning customer. I was pleased with turbotax before, until this new year with turbotax not letting remove certain things from my cart. Again illegal, you cannot force a person to buy something without a consent and turbotax you did NOT have my consent to take $165 out of my taxes. To make matters even worse, I was recommended this website URL through my college for FREE tax help.
Date published: 2023-04-18
Rated 1 out of 5 by from Got the payers state wrong on 1099-div Turbo tax auto fill got the american century 1099-div state wrong on my tax return. Kept holding me up at the very end of the process saying the zip code was invalid. Finally was able to enter manually and got the tax return to go through.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome If I had question, I type a question and the system give me several different ways solve the problem. Forms are easy to assess. Transfer of doctrine no problem their either just type in the right information's transfer is complete.
Date published: 2023-04-18
Rated 3 out of 5 by from Good but Too Expensive I appreciate the simplicity and the elegant user experience but this is too expensive. My situation doesn't warrant that cost.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Great experience good helping fast knowledge Great experience
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax great experience and loved my time it was awesome to have such an easy way to do my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by from PMoore the service is good until you require a review that requires a number of letters. I'm just happy to be done with this years taxes
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome way to do my taxes Turbo Tax I’ve always had a great experience with Turbo Tax!!!
Date published: 2023-04-18
Rated 2 out of 5 by from Barely not a waste of time Many redundant situations, still had to fill out regular IRS forms, hidden fees, and problems that can be "worked around" if you are willing to spend more of your time.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use So helpful with all the new changes. This product is easy for even a novice doing their taxes
Date published: 2023-04-18
Rated 1 out of 5 by from Took my money there is SO many hidden fees, they took around $165 from my taxes and wouldn't allow me to NOT add stuff from my bill. Forcing me to buy stuff is kind of illegal, and we should be given the choice to decline especially being an independent and lower class. I've used turbotax before and never had such bad emotions by it. These new hidden fees are new because I have been a returning customer. I was pleased with turbotax before, until this new year with turbotax not letting remove certain things from my cart. Again illegal, you cannot force a person to buy something without a consent and turbotax you did NOT have my consent to take $165 out of my taxes. To make matters even worse, I was recommended this website URL through my college for FREE tax help.
Date published: 2023-04-18
Rated 1 out of 5 by from Got the payers state wrong on 1099-div Turbo tax auto fill got the american century 1099-div state wrong on my tax return. Kept holding me up at the very end of the process saying the zip code was invalid. Finally was able to enter manually and got the tax return to go through.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome If I had question, I type a question and the system give me several different ways solve the problem. Forms are easy to assess. Transfer of doctrine no problem their either just type in the right information's transfer is complete.
Date published: 2023-04-18
Rated 3 out of 5 by from Good but Too Expensive I appreciate the simplicity and the elegant user experience but this is too expensive. My situation doesn't warrant that cost.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 978