TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
nick name already from
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Date published: 2023-04-18
Rated 5 out of 5 by
csr2022Turbo tax from
Easiest way to file taxes.
Been using Turbo tax for years and Turbo tax will do it again next year.
Date published: 2023-04-18
Rated 3 out of 5 by
Howieee from
Not completely satisfied
I had to start by changing my password and then it was never recognized until I changed it again to the very same password.
Date published: 2023-04-18
Rated 5 out of 5 by
Greg G A from
Great Service
Great experience,easy to do business with turbo tax
Date published: 2023-04-18
Rated 2 out of 5 by
Kathryn6122 from
Missing Question regarding prior year depreciation
Absolutely couldn't find answer in TT help, the help from other TT users or on the phone when after 3 1/2 hours basically on hold in their call back system it simply hung up on me. Finally went to Google and asked how to enter prior year depreciation it said to enter it as if it is a new asset, but put the correct beginning year of the asset. It worked, but cost me hours of time & stress when all TT needs to do is ask if there is prior year depreciation for first time users of TT. I will not be using TT again.
Date published: 2023-04-18
Rated 5 out of 5 by
med25ocho from
That was honestly amazing
So fast, love the new interface, super user friendly and well explained. Also love the "race mode." So fast!
Date published: 2023-04-18
Rated 3 out of 5 by
GRae81 from
Asks same questions too many times.
I enjoy Turbo tax but I was frustrated at how man times it asks the same questions. It also made me pay the deluxe price just because I had a certain type of 1099 which I don't appreciate.
Date published: 2023-04-18
Rated 3 out of 5 by
Frenchyfou from
Changes each year
The experience feels like it deteriorates over the course of use. Although there are more options available, it seems that (as a reoccurring customer) things have been taken away. Whereas I used to receive TurboTax for free, now its just how many products I can buy.
Date published: 2023-04-18
Rated 5 out of 5 by
BMO2022 from
Love it
Easy to use, needed help and received guidance almost instantaneously.
Date published: 2023-04-18
Rated 5 out of 5 by
TWINSTER from
GREAT PRODUCT
IT WAS EASY TO USE HIGHLY RECOMMENDED FAST AND EFFICIENT
All TurboTax® Offerings Reviews - Page 976
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
nick name already from
ok
0kokokokokokokokokokokokokokokokokokokokokokokokokok
Date published: 2023-04-18
Rated 5 out of 5 by
csr2022Turbo tax from
Easiest way to file taxes.
Been using Turbo tax for years and Turbo tax will do it again next year.
Date published: 2023-04-18
Rated 3 out of 5 by
Howieee from
Not completely satisfied
I had to start by changing my password and then it was never recognized until I changed it again to the very same password.
Date published: 2023-04-18
Rated 5 out of 5 by
Greg G A from
Great Service
Great experience,easy to do business with turbo tax
Date published: 2023-04-18
Rated 2 out of 5 by
Kathryn6122 from
Missing Question regarding prior year depreciation
Absolutely couldn't find answer in TT help, the help from other TT users or on the phone when after 3 1/2 hours basically on hold in their call back system it simply hung up on me. Finally went to Google and asked how to enter prior year depreciation it said to enter it as if it is a new asset, but put the correct beginning year of the asset. It worked, but cost me hours of time & stress when all TT needs to do is ask if there is prior year depreciation for first time users of TT. I will not be using TT again.
Date published: 2023-04-18
Rated 5 out of 5 by
med25ocho from
That was honestly amazing
So fast, love the new interface, super user friendly and well explained. Also love the "race mode." So fast!
Date published: 2023-04-18
Rated 3 out of 5 by
GRae81 from
Asks same questions too many times.
I enjoy Turbo tax but I was frustrated at how man times it asks the same questions. It also made me pay the deluxe price just because I had a certain type of 1099 which I don't appreciate.
Date published: 2023-04-18
Rated 3 out of 5 by
Frenchyfou from
Changes each year
The experience feels like it deteriorates over the course of use. Although there are more options available, it seems that (as a reoccurring customer) things have been taken away. Whereas I used to receive TurboTax for free, now its just how many products I can buy.
Date published: 2023-04-18
Rated 5 out of 5 by
BMO2022 from
Love it
Easy to use, needed help and received guidance almost instantaneously.
Date published: 2023-04-18
Rated 5 out of 5 by
TWINSTER from
GREAT PRODUCT
IT WAS EASY TO USE HIGHLY RECOMMENDED FAST AND EFFICIENT
All TurboTax® Offerings Reviews - Page 976
Date published: 2023-04-18