TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from good product did not save on Turbo Tax 2019. When I open Turbo Tax 2019, my return is not there. I have to open a saved copy. Also does not show 2019 on my Turbo Tax 2020.
Date published: 2021-07-20
Rated 5 out of 5 by from great easy to use i have used it many years in a row - my taxes are relatively easy so im not sure how it would be with more complicated tax forms
Date published: 2021-07-20
Rated 5 out of 5 by from Turbo Tax is awesome!! Turbo Tax was easy and efficient! will be using again next year.
Date published: 2021-07-20
Rated 5 out of 5 by from Awesome Good thank you soveryveryveryveryveryveryveryvery much
Date published: 2021-07-20
Rated 5 out of 5 by from excellent Turbotax is a lifesaver was very helpful. it was so easy to follow,
Date published: 2021-07-20
Rated 5 out of 5 by from Easy to use Simple process, not difficult to use, quick and efficient.
Date published: 2021-07-20
Rated 5 out of 5 by from A I enjoy the help and the great caring they show. I appreciate turbotax
Date published: 2021-07-20
Rated 2 out of 5 by from too much misdirection and upselling I've used Turbotax for as long as I can remember. It works well, but I have grown tired of all the misdirection to get you to upgrade and the increased difficulty finding the standard options. If I pay for a product, I don't want promotions thrown at my while I'm using it, especially during the already unpleasant process of filing taxes.
Date published: 2021-07-20
Rated 2 out of 5 by from TURBO TAX was a nightmare 2nd year to use. Same problem last year 2019 and this year 2020. Had a Debt Discharge of over $50,000. No where in the software are there instructions of where to list the amount it was all guess work on my part. Hopefully I have guessed correctly and won't get a penalty. So I ended putting it on the Other income and then 4 hour of going over and over the return I tried putting it in other income and then other deductions close to the end. What a difficult night it was it is now 1:19 AM EST. Thanks Turbo Tax. I have to be up early this morning to get to work! And YES it am aggravated!
Date published: 2021-07-20
Rated 5 out of 5 by from Easy as 123 This year as always, it was a breeze completing my return. Thanks Turbo Tax!
Date published: 2021-07-20
All TurboTax® Offerings Reviews - Page 98
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from good product did not save on Turbo Tax 2019. When I open Turbo Tax 2019, my return is not there. I have to open a saved copy. Also does not show 2019 on my Turbo Tax 2020.
Date published: 2021-07-20
Rated 5 out of 5 by from great easy to use i have used it many years in a row - my taxes are relatively easy so im not sure how it would be with more complicated tax forms
Date published: 2021-07-20
Rated 5 out of 5 by from Turbo Tax is awesome!! Turbo Tax was easy and efficient! will be using again next year.
Date published: 2021-07-20
Rated 5 out of 5 by from Awesome Good thank you soveryveryveryveryveryveryveryvery much
Date published: 2021-07-20
Rated 5 out of 5 by from excellent Turbotax is a lifesaver was very helpful. it was so easy to follow,
Date published: 2021-07-20
Rated 5 out of 5 by from Easy to use Simple process, not difficult to use, quick and efficient.
Date published: 2021-07-20
Rated 5 out of 5 by from A I enjoy the help and the great caring they show. I appreciate turbotax
Date published: 2021-07-20
Rated 2 out of 5 by from too much misdirection and upselling I've used Turbotax for as long as I can remember. It works well, but I have grown tired of all the misdirection to get you to upgrade and the increased difficulty finding the standard options. If I pay for a product, I don't want promotions thrown at my while I'm using it, especially during the already unpleasant process of filing taxes.
Date published: 2021-07-20
Rated 2 out of 5 by from TURBO TAX was a nightmare 2nd year to use. Same problem last year 2019 and this year 2020. Had a Debt Discharge of over $50,000. No where in the software are there instructions of where to list the amount it was all guess work on my part. Hopefully I have guessed correctly and won't get a penalty. So I ended putting it on the Other income and then 4 hour of going over and over the return I tried putting it in other income and then other deductions close to the end. What a difficult night it was it is now 1:19 AM EST. Thanks Turbo Tax. I have to be up early this morning to get to work! And YES it am aggravated!
Date published: 2021-07-20
Rated 5 out of 5 by from Easy as 123 This year as always, it was a breeze completing my return. Thanks Turbo Tax!
Date published: 2021-07-20
All TurboTax® Offerings Reviews - Page 98