TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Messed up my pension exemption BIG PROBLEM!! The turbo tax screen requesting information about pension income did not clearly identify the category that needed to be selected for categorizing a public pension as exempt from state taxes. While manually reviewing my return in the forms view, I discovered that TurboTax included the pension as taxable income and this categorization inadvertently increased my state tax by thousands of dollars.
Date published: 2022-04-18
Rated 1 out of 5 by from I had so much trouble this year Turbo tax costs $200 for what? I did all the work and my taxes are not complicated. The website would not take $0 for a box that had a zero in it. This is beyond frustrating and the reason I DREAD tax season.
Date published: 2022-04-18
Rated 4 out of 5 by from great program. Tubro tax is easy, fun and accurate Great experience, I have used turbo tax for the past 20 years and this is the best and easiest one yet.
Date published: 2022-04-18
Rated 5 out of 5 by from EASY AND EFFICIENT! Wonderful and easy. I did not encounter any problems and every step is explained thoroughly.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Cassie was fantastic. Professional and personable. Great assistance
Date published: 2022-04-18
Rated 5 out of 5 by from Was expecting $100 got $1700 Loved the experience everything was very simple and made taxes lowkey fun! Was not expecting the amount of money I ended up getting. Thanks Turbo Tax!!
Date published: 2022-04-18
Rated 5 out of 5 by from I feel confident Filing with Turbotax I can get answers to all my questions and tax related situations.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax was amazing Ease of filing. Short time period to file both Federal and State tax retrurns
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Turbo Tax had everything already. I like this process.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Full Live Service is excellent Tax expert Neil was always prompt & informative with all questions and concerns. Excellent service.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 970
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Messed up my pension exemption BIG PROBLEM!! The turbo tax screen requesting information about pension income did not clearly identify the category that needed to be selected for categorizing a public pension as exempt from state taxes. While manually reviewing my return in the forms view, I discovered that TurboTax included the pension as taxable income and this categorization inadvertently increased my state tax by thousands of dollars.
Date published: 2022-04-18
Rated 1 out of 5 by from I had so much trouble this year Turbo tax costs $200 for what? I did all the work and my taxes are not complicated. The website would not take $0 for a box that had a zero in it. This is beyond frustrating and the reason I DREAD tax season.
Date published: 2022-04-18
Rated 4 out of 5 by from great program. Tubro tax is easy, fun and accurate Great experience, I have used turbo tax for the past 20 years and this is the best and easiest one yet.
Date published: 2022-04-18
Rated 5 out of 5 by from EASY AND EFFICIENT! Wonderful and easy. I did not encounter any problems and every step is explained thoroughly.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Cassie was fantastic. Professional and personable. Great assistance
Date published: 2022-04-18
Rated 5 out of 5 by from Was expecting $100 got $1700 Loved the experience everything was very simple and made taxes lowkey fun! Was not expecting the amount of money I ended up getting. Thanks Turbo Tax!!
Date published: 2022-04-18
Rated 5 out of 5 by from I feel confident Filing with Turbotax I can get answers to all my questions and tax related situations.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax was amazing Ease of filing. Short time period to file both Federal and State tax retrurns
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Turbo Tax had everything already. I like this process.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Full Live Service is excellent Tax expert Neil was always prompt & informative with all questions and concerns. Excellent service.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 970