TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from BeenUsingTurboTax For Decades... Awesome!!! Prior to husbands death, he always used TurboTax. Since 2005, I have continued purchasing the TurboTax CD and efiling my Federal Tax as well as completing my State tax that I mail USPS. Extremely easy to use TurboTax and only had 1 problem in the decades of filing. Problem caused an IRS letter and penalty but it was not severe.
Date published: 2023-04-18
Rated 5 out of 5 by from Super easy to use!! Filed my taxes in less than an hour from my own home. Was super fast and easy!!
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX is THE BEST!!! I am a procrastonator for sure but with Turbo Tax I never have to worry. I just put in all of the answers to their guided questions upload my information and my taxes were completed and filed in less than 2 hours!! It is awesome!!!
Date published: 2023-04-18
Rated 4 out of 5 by from its a very useful program its a very useful program to have to do my taxes it works for its purpose
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Review TurboTax provides an excellent service with easy to use platform as well as access to professionals when needed.
Date published: 2023-04-18
Rated 4 out of 5 by from Its getting better Big improvements over last year. Simple, quick, good.
Date published: 2023-04-18
Rated 5 out of 5 by from The best tax preparer So easy and thorough, I have been using them for years
Date published: 2023-04-18
Rated 4 out of 5 by from Love TurboTax Except When I have Issues With It! Love TurboTax and have been using it for many many years! Have had a few glitches every once and awhile, however this tax year 2022 submission was so challenging!! After hours of trying to submit my taxes and continuously getting an error message (like 10 at night and the next morning)... "TurboTax was unable to send you return to the Intuit Electronic Filing Center, for the following reasons: Cancelled". Looks like we had a technical hiccup. Try e-filing again, if that does not work, you can print you returned file by mail". Seriously!!!! I tried everything I could think of... updating TurboTax (it was already up to date), updating my Mac, turning my Mac off and back on, reopening TurboTax. Finally talk with a friend who said they had the same submission problem for 2021 taxes. He said to file /submit only the Federal Return all the way through and then go back and separately file/submit only the State. That worked!!! How does TurboTax not tell you to do that if you get the message I got!! My friend saved me from missing the deadline and from having to contact TurboTax and/or Intuit!! :)
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS AWEOSME Super easy and quick. thankful for these tools to get taxes done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is super user friendly and is easy to navigate. While I may have been confused with every step of filing, TurboTax helped me through it all.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from BeenUsingTurboTax For Decades... Awesome!!! Prior to husbands death, he always used TurboTax. Since 2005, I have continued purchasing the TurboTax CD and efiling my Federal Tax as well as completing my State tax that I mail USPS. Extremely easy to use TurboTax and only had 1 problem in the decades of filing. Problem caused an IRS letter and penalty but it was not severe.
Date published: 2023-04-18
Rated 5 out of 5 by from Super easy to use!! Filed my taxes in less than an hour from my own home. Was super fast and easy!!
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX is THE BEST!!! I am a procrastonator for sure but with Turbo Tax I never have to worry. I just put in all of the answers to their guided questions upload my information and my taxes were completed and filed in less than 2 hours!! It is awesome!!!
Date published: 2023-04-18
Rated 4 out of 5 by from its a very useful program its a very useful program to have to do my taxes it works for its purpose
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Review TurboTax provides an excellent service with easy to use platform as well as access to professionals when needed.
Date published: 2023-04-18
Rated 4 out of 5 by from Its getting better Big improvements over last year. Simple, quick, good.
Date published: 2023-04-18
Rated 5 out of 5 by from The best tax preparer So easy and thorough, I have been using them for years
Date published: 2023-04-18
Rated 4 out of 5 by from Love TurboTax Except When I have Issues With It! Love TurboTax and have been using it for many many years! Have had a few glitches every once and awhile, however this tax year 2022 submission was so challenging!! After hours of trying to submit my taxes and continuously getting an error message (like 10 at night and the next morning)... "TurboTax was unable to send you return to the Intuit Electronic Filing Center, for the following reasons: Cancelled". Looks like we had a technical hiccup. Try e-filing again, if that does not work, you can print you returned file by mail". Seriously!!!! I tried everything I could think of... updating TurboTax (it was already up to date), updating my Mac, turning my Mac off and back on, reopening TurboTax. Finally talk with a friend who said they had the same submission problem for 2021 taxes. He said to file /submit only the Federal Return all the way through and then go back and separately file/submit only the State. That worked!!! How does TurboTax not tell you to do that if you get the message I got!! My friend saved me from missing the deadline and from having to contact TurboTax and/or Intuit!! :)
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS AWEOSME Super easy and quick. thankful for these tools to get taxes done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is super user friendly and is easy to navigate. While I may have been confused with every step of filing, TurboTax helped me through it all.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 968