TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Update Crypto Section After getting through almost all of my federal taxes using Home and Business, I read that crypto could only be imported using turbo tax online. After learning this, I ended up creating an online account and duplicating everything. Surprisingly, I was still unable to import my crypto through Binance and after reading a bunch of reviews, there were a ton of others who had the same issues. In total, I had under 500 transactions, so not sure what the issue was, but ultimately found a third-party site that allowed me to import and calculated totals for me. One other thing I found out after doing all of this was that there was a glitch on my mortgage interest section and one of the interest rates wasn't calculating properly. After deleting the 3 entries and reentering them, it properly recalculated to the new amounts. Overall a useful software but the fact that the crypto is so problematic is a major issue for me. Paired with the fact that the online and cd versions were coming up with 2 different totals (entries were checked against each other 10 times) and the only resolution was to reenter the mortgage interest section.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is helpful! Guidelines/suggestions sometimes confusing but the job gets done!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax made filing multiple states easier Had helpful screen messages. And best of all, loved the smart automated populating the W2 form screen. It made the filing of the 2 state taxes a breeze.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use it was great i am so excited to file again next year i dont eben know another tax service
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax is easy to use! Will use again next year!
Date published: 2022-04-18
Rated 5 out of 5 by from My #1 go to for Tax time I’ve been using Turbo Tax for years! Will continue to get all my tax needs done with them.
Date published: 2022-04-18
Rated 4 out of 5 by from Great Product I have been using Turbo Tax for over 12 years and usually purchase it at Costco.
Date published: 2022-04-18
Rated 4 out of 5 by from Fair Takes a long time.. very impatient Djdjxjdjjjdndjjdkkr njdknr b mkdkrjr
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax and Relax Easy Peazy ~ Turbo Tax helped ease my mind when putting all the numbers where they needed to go. Highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from nice was happy to get taxes done turbotax was very nice with help
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 963
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Update Crypto Section After getting through almost all of my federal taxes using Home and Business, I read that crypto could only be imported using turbo tax online. After learning this, I ended up creating an online account and duplicating everything. Surprisingly, I was still unable to import my crypto through Binance and after reading a bunch of reviews, there were a ton of others who had the same issues. In total, I had under 500 transactions, so not sure what the issue was, but ultimately found a third-party site that allowed me to import and calculated totals for me. One other thing I found out after doing all of this was that there was a glitch on my mortgage interest section and one of the interest rates wasn't calculating properly. After deleting the 3 entries and reentering them, it properly recalculated to the new amounts. Overall a useful software but the fact that the crypto is so problematic is a major issue for me. Paired with the fact that the online and cd versions were coming up with 2 different totals (entries were checked against each other 10 times) and the only resolution was to reenter the mortgage interest section.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is helpful! Guidelines/suggestions sometimes confusing but the job gets done!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax made filing multiple states easier Had helpful screen messages. And best of all, loved the smart automated populating the W2 form screen. It made the filing of the 2 state taxes a breeze.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use it was great i am so excited to file again next year i dont eben know another tax service
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax is easy to use! Will use again next year!
Date published: 2022-04-18
Rated 5 out of 5 by from My #1 go to for Tax time I’ve been using Turbo Tax for years! Will continue to get all my tax needs done with them.
Date published: 2022-04-18
Rated 4 out of 5 by from Great Product I have been using Turbo Tax for over 12 years and usually purchase it at Costco.
Date published: 2022-04-18
Rated 4 out of 5 by from Fair Takes a long time.. very impatient Djdjxjdjjjdndjjdkkr njdknr b mkdkrjr
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax and Relax Easy Peazy ~ Turbo Tax helped ease my mind when putting all the numbers where they needed to go. Highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from nice was happy to get taxes done turbotax was very nice with help
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 963