TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from TurboTax Spoke with 3 different experts, resolved all issues with each.
Date published: 2021-05-15
Rated 2 out of 5 by from Slow, help is unhelpful I have used Turbotax for years. This year's software seems slower and more buggy than previous. Help files lack solutions - just repeat other users' inquiries without answers. Unclear information flow. Trying track source of input not useful. Don't like having to pay to file when I've already paid for software and e-filing saves everyone time and money.
Date published: 2021-05-15
Rated 5 out of 5 by from Love this so much! We needed prompts - thank you for giving them! Wish imports worked for us.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Live Is Great! Stephanie was quick, efficient, and very personable. She explained things to me very simply and made the whole process more enjoyable.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is the only way to go! All was great, but I don't know how to get rid of the Business questions EVERY YEAR since my Wife RETIRED as a Dance Teacher many years ago.
Date published: 2021-05-15
Rated 5 out of 5 by from Been using this product for years Its has always been extremely helpful and never had any issues in years.
Date published: 2021-05-15
Rated 5 out of 5 by from Great program Helpful staff, easy to use website, explains everything, and makes filing taxes fun!
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome So easy takes the guessing game out of it! I know i didn't miss any deductions
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo is excellent Karen was great, she new what she was talking about
Date published: 2021-05-15
Rated 5 out of 5 by from Quick and Easy with Turbo Tax! The process to file was quick and easy! It took about an hour for me, but I'm sure it would take the next person less than an hour, as I'm usually over-cautious - LOL!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 956
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Spoke with 3 different experts, resolved all issues with each.
Date published: 2021-05-15
Rated 2 out of 5 by from Slow, help is unhelpful I have used Turbotax for years. This year's software seems slower and more buggy than previous. Help files lack solutions - just repeat other users' inquiries without answers. Unclear information flow. Trying track source of input not useful. Don't like having to pay to file when I've already paid for software and e-filing saves everyone time and money.
Date published: 2021-05-15
Rated 5 out of 5 by from Love this so much! We needed prompts - thank you for giving them! Wish imports worked for us.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Live Is Great! Stephanie was quick, efficient, and very personable. She explained things to me very simply and made the whole process more enjoyable.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is the only way to go! All was great, but I don't know how to get rid of the Business questions EVERY YEAR since my Wife RETIRED as a Dance Teacher many years ago.
Date published: 2021-05-15
Rated 5 out of 5 by from Been using this product for years Its has always been extremely helpful and never had any issues in years.
Date published: 2021-05-15
Rated 5 out of 5 by from Great program Helpful staff, easy to use website, explains everything, and makes filing taxes fun!
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome So easy takes the guessing game out of it! I know i didn't miss any deductions
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo is excellent Karen was great, she new what she was talking about
Date published: 2021-05-15
Rated 5 out of 5 by from Quick and Easy with Turbo Tax! The process to file was quick and easy! It took about an hour for me, but I'm sure it would take the next person less than an hour, as I'm usually over-cautious - LOL!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 956