TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from Not a good experience Everything is an up charge and you think you are doing great and then they charge you more
Date published: 2022-04-18
Rated 4 out of 5 by from good service I was able to file with turbo tax..................
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Software I use Turbo Tax every year. I like the fact that I do not have to start from "square one" each year. I know what to expect when I file my taxes, although some years they ask for additional question details. I find that the tax software is easy to navigate through major life changes (i. e. retirement, job changes, etc.)
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome Service was amazing Syreeta was very helpful and knowledgeable!!!
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to use Easy to use and it was easy to go through the prompting system
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Excellent Declan did a excellent job answering my questions and helped me through my return.
Date published: 2022-04-18
Rated 2 out of 5 by from Very Sneaky Fees Turbotax loves to tout free but that is far from the truth. It is an easy platform to use but there is zero disclosure that Turbotax processes a $39.00 Fee for paying them on top of the $59.00 fee for filing out of the return that comes to the taxpayer. Essentially, it is short term loan shark lending against the payment coming back from the IRS to the taxpayer. Either pay the piper or use their "preferred credit card partner" so they can get more kickbacks from third parties while the taxpayer has to make the decision to pay a surprise fee that is never disclosed through the whole process until the documents are ready to be filed. Very opaque and underhanded way for collecting fees, consumers beware.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use! I have been using TurboTax for over 5 years and I am always very pleased with how easy they make it for me to file my taxes on my own.
Date published: 2022-04-18
Rated 5 out of 5 by from Soooo Easy! It is so helpful to get the explanations along the way if you have questions.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so user friendly I’ve been using turbo tax for years now and I love how user friendly it is. Most questions are answered by the click of a button, it’s all easy and quick!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 951
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not a good experience Everything is an up charge and you think you are doing great and then they charge you more
Date published: 2022-04-18
Rated 4 out of 5 by from good service I was able to file with turbo tax..................
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Software I use Turbo Tax every year. I like the fact that I do not have to start from "square one" each year. I know what to expect when I file my taxes, although some years they ask for additional question details. I find that the tax software is easy to navigate through major life changes (i. e. retirement, job changes, etc.)
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome Service was amazing Syreeta was very helpful and knowledgeable!!!
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to use Easy to use and it was easy to go through the prompting system
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Excellent Declan did a excellent job answering my questions and helped me through my return.
Date published: 2022-04-18
Rated 2 out of 5 by from Very Sneaky Fees Turbotax loves to tout free but that is far from the truth. It is an easy platform to use but there is zero disclosure that Turbotax processes a $39.00 Fee for paying them on top of the $59.00 fee for filing out of the return that comes to the taxpayer. Essentially, it is short term loan shark lending against the payment coming back from the IRS to the taxpayer. Either pay the piper or use their "preferred credit card partner" so they can get more kickbacks from third parties while the taxpayer has to make the decision to pay a surprise fee that is never disclosed through the whole process until the documents are ready to be filed. Very opaque and underhanded way for collecting fees, consumers beware.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use! I have been using TurboTax for over 5 years and I am always very pleased with how easy they make it for me to file my taxes on my own.
Date published: 2022-04-18
Rated 5 out of 5 by from Soooo Easy! It is so helpful to get the explanations along the way if you have questions.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so user friendly I’ve been using turbo tax for years now and I love how user friendly it is. Most questions are answered by the click of a button, it’s all easy and quick!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 951