TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from It makes filing so easy I know nothing about taxes or accounting and using Turbo Tax is so easy for me.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Navigate First time using Turbo tax and it was easy to understand and complete filing joint for my my husband and I.
Date published: 2021-05-16
Rated 5 out of 5 by from Love it here! The help from the expert were excellent! Very professional and patient
Date published: 2021-05-16
Rated 5 out of 5 by from Easy-Peasy Very simple to use and very efficient. It took longer to download than to prepare taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from I love TurboTax!!!!! I have been using TurboTax for years and it is excellent!!!
Date published: 2021-05-16
Rated 4 out of 5 by from User Friendly following prompts Turbo should be more intuitive to find deductions - - providing prompting questions
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax gets the job done - for a price. TurboTax is for busy people, lazy people, and independent people who want to do their taxes themselves, or who need to get them done quickly. I have nothing against TurboTax, except for it being a little pricey, and that it lacks a smart AI that would have told me that a certain city is located in PA - not VA - which I mistakenly thought, and then spent the next fifteen minutes trying to figure out why TurboTax was not recognizing the zip code. Considering how frustrating filing taxes is for most people, I would rather have a simplified flat tax system, even if I had to pay more taxes, than have to go through a maze of paperwork every year. Maybe I would still use TurboTax to file my taxes, but it would only take ten minutes instead of two hours like it normally does - and hopefully, a lot less money.
Date published: 2021-05-16
Rated 4 out of 5 by from store manager Great experience and I'll keep using turbotax for ever
Date published: 2021-05-16
Rated 5 out of 5 by from Very intuitive!!! I love TurboTax, I would recommend it to my friends and used the next year!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is second to none!!! I have been using this product for over 15 years and would recommend to any tax preparer User friendly.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It makes filing so easy I know nothing about taxes or accounting and using Turbo Tax is so easy for me.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Navigate First time using Turbo tax and it was easy to understand and complete filing joint for my my husband and I.
Date published: 2021-05-16
Rated 5 out of 5 by from Love it here! The help from the expert were excellent! Very professional and patient
Date published: 2021-05-16
Rated 5 out of 5 by from Easy-Peasy Very simple to use and very efficient. It took longer to download than to prepare taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from I love TurboTax!!!!! I have been using TurboTax for years and it is excellent!!!
Date published: 2021-05-16
Rated 4 out of 5 by from User Friendly following prompts Turbo should be more intuitive to find deductions - - providing prompting questions
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax gets the job done - for a price. TurboTax is for busy people, lazy people, and independent people who want to do their taxes themselves, or who need to get them done quickly. I have nothing against TurboTax, except for it being a little pricey, and that it lacks a smart AI that would have told me that a certain city is located in PA - not VA - which I mistakenly thought, and then spent the next fifteen minutes trying to figure out why TurboTax was not recognizing the zip code. Considering how frustrating filing taxes is for most people, I would rather have a simplified flat tax system, even if I had to pay more taxes, than have to go through a maze of paperwork every year. Maybe I would still use TurboTax to file my taxes, but it would only take ten minutes instead of two hours like it normally does - and hopefully, a lot less money.
Date published: 2021-05-16
Rated 4 out of 5 by from store manager Great experience and I'll keep using turbotax for ever
Date published: 2021-05-16
Rated 5 out of 5 by from Very intuitive!!! I love TurboTax, I would recommend it to my friends and used the next year!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is second to none!!! I have been using this product for over 15 years and would recommend to any tax preparer User friendly.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 947