TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple $ great Second year using turbo tax and both times have been easy going experiences.
Date published: 2021-05-16
Rated 5 out of 5 by from Thanks for making it simple Turbo Tax makes it super easy to file my taxes and to understand difficult tax questions. I appreciate all the options with more info and the informational videos throughout. I also appreciate how proactive turbotax software is, acknowledging questions I might have early on and/or letting me know a certain topic (like healthcare) will come later in the process.
Date published: 2021-05-16
Rated 5 out of 5 by from EASY TO. USE ALL QUESTIONS ANSWERED, IM SVEREY HAPPY WITH TURBOTOX
Date published: 2021-05-16
Rated 4 out of 5 by from Good. but difficulty in installation and starting great after got started. very easy to follow. more refund than i figured on my own
Date published: 2021-05-16
Rated 5 out of 5 by from Great!!!! it gets easier every year...4 years in a row. love it
Date published: 2021-05-16
Rated 5 out of 5 by from it keeps getting better every year! did quick and easy normal filing with the audit protection is worth it.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent product Easy to use, even on some complex issues. Only suggestion the continue or next be in the same spot when possible.
Date published: 2021-05-16
Rated 3 out of 5 by from Not quite turbo - still some improvements needed I moved states in 2020 from NY to NJ. Unfortunately TT makes you manually calculate the amount of dividends, interest etc attributable to each state. It would be much better if you could just enter the to/from dates you were in each state and TT do the calculations for you. TT also asks questions it should know the answer to already such as - "Did you take the standard deduction last year?" Ally bank auto-import only works for 1 accounts - TT misses importing the 2nd account completely. Auto-import is now trying to be smart by remembering login credentials for accounts from last year. Unfortunately though when you and your spouse both have separate accounts at Vanguard it auto-logs into my wife's account when I wanted it to import my 1099-R form!
Date published: 2021-05-16
Rated 5 out of 5 by from thanks! I was relieved to submit my return, thanks for your help.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Was Easier to Use Than Expected! Was Easier and Faster to Complete than filling out forms online on my own! Took half the time usually takes to prepare because it downloads info. into the correct places on forms for you. Computes & checks everything for you! Highly Recommend! Only a Few Hiccups!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple $ great Second year using turbo tax and both times have been easy going experiences.
Date published: 2021-05-16
Rated 5 out of 5 by from Thanks for making it simple Turbo Tax makes it super easy to file my taxes and to understand difficult tax questions. I appreciate all the options with more info and the informational videos throughout. I also appreciate how proactive turbotax software is, acknowledging questions I might have early on and/or letting me know a certain topic (like healthcare) will come later in the process.
Date published: 2021-05-16
Rated 5 out of 5 by from EASY TO. USE ALL QUESTIONS ANSWERED, IM SVEREY HAPPY WITH TURBOTOX
Date published: 2021-05-16
Rated 4 out of 5 by from Good. but difficulty in installation and starting great after got started. very easy to follow. more refund than i figured on my own
Date published: 2021-05-16
Rated 5 out of 5 by from Great!!!! it gets easier every year...4 years in a row. love it
Date published: 2021-05-16
Rated 5 out of 5 by from it keeps getting better every year! did quick and easy normal filing with the audit protection is worth it.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent product Easy to use, even on some complex issues. Only suggestion the continue or next be in the same spot when possible.
Date published: 2021-05-16
Rated 3 out of 5 by from Not quite turbo - still some improvements needed I moved states in 2020 from NY to NJ. Unfortunately TT makes you manually calculate the amount of dividends, interest etc attributable to each state. It would be much better if you could just enter the to/from dates you were in each state and TT do the calculations for you. TT also asks questions it should know the answer to already such as - "Did you take the standard deduction last year?" Ally bank auto-import only works for 1 accounts - TT misses importing the 2nd account completely. Auto-import is now trying to be smart by remembering login credentials for accounts from last year. Unfortunately though when you and your spouse both have separate accounts at Vanguard it auto-logs into my wife's account when I wanted it to import my 1099-R form!
Date published: 2021-05-16
Rated 5 out of 5 by from thanks! I was relieved to submit my return, thanks for your help.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Was Easier to Use Than Expected! Was Easier and Faster to Complete than filling out forms online on my own! Took half the time usually takes to prepare because it downloads info. into the correct places on forms for you. Computes & checks everything for you! Highly Recommend! Only a Few Hiccups!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 942