TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is amazing Great program I have been using TurboTax for years now and will continue to use.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is so easy! I've used TurboTax for 8 years now and it's so easy. They literally spell everything out for you!
Date published: 2022-04-18
Rated 3 out of 5 by from Gets the job done Overall Turbo Tax is helpful for completing federal and state taxes. Although, if you buy a product that includes state taxes, it shouldn't be an additional fee to e-file the state tax forms. I found that the local city taxes were not well organized. I had to review and change information, but there was no "back" button. For a while there, I thought I'd have to submit as is and then amend it, but I did find a roundabout way to get to the forms to edit the information. Someone who is less tech savvy may not be able to figure that out. Also, the forms that it printed for us to send for the city taxes were missing the cover voucher page. I only found this page when I was reviewing the full copy of all of the tax documents.
Date published: 2022-04-18
Rated 5 out of 5 by from So easy to do! It’s so easy to file my returns with Turbo Tax. I wouldn’t use anything else.
Date published: 2022-04-18
Rated 5 out of 5 by from More than 20 years of TurboTax... Been using TurboTax for more than 20 years, and plan to continue using it.
Date published: 2022-04-18
Rated 4 out of 5 by from Overall Great, but shady on actual fees upfront Overall great, but don't be surprised when an extra $50 gets added to file state too, and another $40 if you want to pay from your refund (Had to go back and change that option b/c when they offer it to you, they don't tell you it's an extra $40 upfront). Just like they don't tell you upfront that the state filing fee isn't included when they boldly advertise everywhere the approx. $60-90 price point range to file your taxes. Besides that however, great experience. I use TD Ameritrade as a stock broker and the fact that allll of my trades automatically fed into the software after linking accounts was a HUGGGE plus and timesaver vs. doing them manual via credit karma tax last year. Note: Haven't tried the new Cash App taxes yet so can't speak to if that's manual or not.
Date published: 2022-04-18
Rated 2 out of 5 by from Good but need some work The system not what I was use to and had come to expect with turbotax. The explanations were very confusing. Also the steps seemed out dated and clunky. If I was looking at using this for the first time I think i would have pick a pro to do it.
Date published: 2022-04-18
Rated 5 out of 5 by from beautiful turbo tax It is very user friendly. I did not feel intimidated or frustrated while doing my taxes.
Date published: 2022-04-18
Rated 4 out of 5 by from Worked well fast easy experience, was afraid i didn't have all the documents but was able to link accounts easily, ended up filing my simple return quickly and efficiently
Date published: 2022-04-18
Rated 5 out of 5 by from Very Solid and Dependable Tax Product I have been using Turbotax for many years and have always been very pleased with the product and the way it performs. I trust Turbotax and have never had a reason to not trust it.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is amazing Great program I have been using TurboTax for years now and will continue to use.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is so easy! I've used TurboTax for 8 years now and it's so easy. They literally spell everything out for you!
Date published: 2022-04-18
Rated 3 out of 5 by from Gets the job done Overall Turbo Tax is helpful for completing federal and state taxes. Although, if you buy a product that includes state taxes, it shouldn't be an additional fee to e-file the state tax forms. I found that the local city taxes were not well organized. I had to review and change information, but there was no "back" button. For a while there, I thought I'd have to submit as is and then amend it, but I did find a roundabout way to get to the forms to edit the information. Someone who is less tech savvy may not be able to figure that out. Also, the forms that it printed for us to send for the city taxes were missing the cover voucher page. I only found this page when I was reviewing the full copy of all of the tax documents.
Date published: 2022-04-18
Rated 5 out of 5 by from So easy to do! It’s so easy to file my returns with Turbo Tax. I wouldn’t use anything else.
Date published: 2022-04-18
Rated 5 out of 5 by from More than 20 years of TurboTax... Been using TurboTax for more than 20 years, and plan to continue using it.
Date published: 2022-04-18
Rated 4 out of 5 by from Overall Great, but shady on actual fees upfront Overall great, but don't be surprised when an extra $50 gets added to file state too, and another $40 if you want to pay from your refund (Had to go back and change that option b/c when they offer it to you, they don't tell you it's an extra $40 upfront). Just like they don't tell you upfront that the state filing fee isn't included when they boldly advertise everywhere the approx. $60-90 price point range to file your taxes. Besides that however, great experience. I use TD Ameritrade as a stock broker and the fact that allll of my trades automatically fed into the software after linking accounts was a HUGGGE plus and timesaver vs. doing them manual via credit karma tax last year. Note: Haven't tried the new Cash App taxes yet so can't speak to if that's manual or not.
Date published: 2022-04-18
Rated 2 out of 5 by from Good but need some work The system not what I was use to and had come to expect with turbotax. The explanations were very confusing. Also the steps seemed out dated and clunky. If I was looking at using this for the first time I think i would have pick a pro to do it.
Date published: 2022-04-18
Rated 5 out of 5 by from beautiful turbo tax It is very user friendly. I did not feel intimidated or frustrated while doing my taxes.
Date published: 2022-04-18
Rated 4 out of 5 by from Worked well fast easy experience, was afraid i didn't have all the documents but was able to link accounts easily, ended up filing my simple return quickly and efficiently
Date published: 2022-04-18
Rated 5 out of 5 by from Very Solid and Dependable Tax Product I have been using Turbotax for many years and have always been very pleased with the product and the way it performs. I trust Turbotax and have never had a reason to not trust it.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 942