TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from TERRIBLE payment function and customer service I could not get Turbotax to accept payment for my California eFile. I tried with multiple cards and no success. Turbotax sent me to a phone number for pay by phone and no one there knew anything. I called twice and spent more than an hour on the phone. I ended up printing the state return and filed by mail. This cost me 4 hours of wasted time that I will not get back.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome!!! Nothing but greatness for doing taxes this yea. Easier the second time around.
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy To Use! As someone that is married and filing jointly, this product is perfect for most all tax filing situations. Easy to use, fast and inexpensive relative to the cost and time spent with professional accountants.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax sped up my return The online platform for filing was easy and intuitive to navigate. I am only deducting 1 star due to having to cancel or skip addons for upgraded packages
Date published: 2021-05-16
Rated 1 out of 5 by from Terrible bug, cannot import 1099-B correcty I was unable to import 1099-B to turbotax. Turbotax freezes at "Check this entry: Form 1099-B Worksheet ..". I see Turbotax post about this bug and that they are working to resolve it. But it doesn't happen till the last minute of the 2021 IRS deadline. I have 631 entries and cannot manually input all of them. I am disappointed! To make it worse, the fee paid to turbotax increases as I wait. This is unfair. I have been using turbox for long years and had good experience. But not for this year. Turbox 2020 Online is very disappointing. I need a refund!
Date published: 2021-05-16
Rated 4 out of 5 by from price I've never paid y'all that much before to file my taxes.when i saw that it blew my mind.
Date published: 2021-05-16
Rated 4 out of 5 by from Good program! Once you get the feel of it, its pretty easy too use.I'll use it again.
Date published: 2021-05-16
Rated 4 out of 5 by from It's descent!! Was ok seems like it took forever cuz I had to keep going back and changing documents!!!
Date published: 2021-05-16
Rated 5 out of 5 by from AWESOME..... THE SERVICE WAS GREAT. TURBO TAX IS EASY TO FOLLOW IN ORDER TO DO SELF PREPARATION OF ONE'S TAXES. LOVE IT!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is AWESOME! So far so good, although as my businesses grow more over time, unlike this year..I may need more help!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TERRIBLE payment function and customer service I could not get Turbotax to accept payment for my California eFile. I tried with multiple cards and no success. Turbotax sent me to a phone number for pay by phone and no one there knew anything. I called twice and spent more than an hour on the phone. I ended up printing the state return and filed by mail. This cost me 4 hours of wasted time that I will not get back.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome!!! Nothing but greatness for doing taxes this yea. Easier the second time around.
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy To Use! As someone that is married and filing jointly, this product is perfect for most all tax filing situations. Easy to use, fast and inexpensive relative to the cost and time spent with professional accountants.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax sped up my return The online platform for filing was easy and intuitive to navigate. I am only deducting 1 star due to having to cancel or skip addons for upgraded packages
Date published: 2021-05-16
Rated 1 out of 5 by from Terrible bug, cannot import 1099-B correcty I was unable to import 1099-B to turbotax. Turbotax freezes at "Check this entry: Form 1099-B Worksheet ..". I see Turbotax post about this bug and that they are working to resolve it. But it doesn't happen till the last minute of the 2021 IRS deadline. I have 631 entries and cannot manually input all of them. I am disappointed! To make it worse, the fee paid to turbotax increases as I wait. This is unfair. I have been using turbox for long years and had good experience. But not for this year. Turbox 2020 Online is very disappointing. I need a refund!
Date published: 2021-05-16
Rated 4 out of 5 by from price I've never paid y'all that much before to file my taxes.when i saw that it blew my mind.
Date published: 2021-05-16
Rated 4 out of 5 by from Good program! Once you get the feel of it, its pretty easy too use.I'll use it again.
Date published: 2021-05-16
Rated 4 out of 5 by from It's descent!! Was ok seems like it took forever cuz I had to keep going back and changing documents!!!
Date published: 2021-05-16
Rated 5 out of 5 by from AWESOME..... THE SERVICE WAS GREAT. TURBO TAX IS EASY TO FOLLOW IN ORDER TO DO SELF PREPARATION OF ONE'S TAXES. LOVE IT!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is AWESOME! So far so good, although as my businesses grow more over time, unlike this year..I may need more help!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 942