TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Good but could be simplified more for users Good, But could be simplified more to user friendly
Date published: 2022-04-18
Rated 5 out of 5 by from User Friendly and Accurate I have been using TT for years. It is the most user friendly program out there. I have tried them all. I go back to TT each time. It explains all my questions and has great resources.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellet! Well worth every penny it cost me. Live help was patient and extremely helpful. Helped me understand some of the nuances and helped me maximize my deductions
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax is very poor user experience Turbo Tax is very poor user experience. Very poor response to issues we had while filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful and easy When confused, I asked for help. The experts solved my problem with patience.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice job We've used Turbo Tax for a few years. Great job...
Date published: 2022-04-18
Rated 5 out of 5 by from great informative and very helpfull easy to use when in a rush
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent the Integrations and Live Support I was a bit nervouse about doing our taxes this year due to our newborn, home refinance, EV credit, and investments because it seemed like it would be too complicated. It was the exact opposite thanks to the integrations with our banks, lenders, HRIS systems, and investment companies. Plus the live tax expert support helped reassure I was doing it right.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax Corporation has too many pitfalls If you check that the depreciation tax and book are the same, it still puts depreciation in M-1. There is no question for a personal holding corporation in the list of questions. It is very difficult to get answers to problems. Phone numbers take you to TurboTax Deluxe , but not to Turbotax Business. There is no help for the balance sheet.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Program Very user friendly, and easy. It walks you through every step and gives you guidance for everything.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 934
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but could be simplified more for users Good, But could be simplified more to user friendly
Date published: 2022-04-18
Rated 5 out of 5 by from User Friendly and Accurate I have been using TT for years. It is the most user friendly program out there. I have tried them all. I go back to TT each time. It explains all my questions and has great resources.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellet! Well worth every penny it cost me. Live help was patient and extremely helpful. Helped me understand some of the nuances and helped me maximize my deductions
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax is very poor user experience Turbo Tax is very poor user experience. Very poor response to issues we had while filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful and easy When confused, I asked for help. The experts solved my problem with patience.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice job We've used Turbo Tax for a few years. Great job...
Date published: 2022-04-18
Rated 5 out of 5 by from great informative and very helpfull easy to use when in a rush
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent the Integrations and Live Support I was a bit nervouse about doing our taxes this year due to our newborn, home refinance, EV credit, and investments because it seemed like it would be too complicated. It was the exact opposite thanks to the integrations with our banks, lenders, HRIS systems, and investment companies. Plus the live tax expert support helped reassure I was doing it right.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax Corporation has too many pitfalls If you check that the depreciation tax and book are the same, it still puts depreciation in M-1. There is no question for a personal holding corporation in the list of questions. It is very difficult to get answers to problems. Phone numbers take you to TurboTax Deluxe , but not to Turbotax Business. There is no help for the balance sheet.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Program Very user friendly, and easy. It walks you through every step and gives you guidance for everything.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 934