TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Tclaiborne from
Solid Product
No issues. Helped with filing deductions for self employment.
Date published: 2023-04-18
Rated 5 out of 5 by
Ralph taxes 2022 from
Turbo tax is great system!
Very user friendly software, it makes doing your taxes easy.
Date published: 2023-04-18
Rated 5 out of 5 by
cShell62 from
TurboTax beat TaxAct this year
TurboTax was easy and straightforward. I've been using TaxAct for the last few years, but this year it had some errors that it couldn't correct which caused me not to receive a refund. That was resolved with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by
RusBow68 from
Turbo Tax Review
I've used turbo tax for several years. Good product.
Date published: 2023-04-18
Rated 1 out of 5 by
Huntertax21 from
Didn't use Live assistance and was still charged.
Didn't use Turbotax Live assistance and was still charged for using it, despite filing for free last year. At the start you can click to file for free and and then at the very end of filing despite not once using Live assistance was still charged for using it which end up being half of what my tax return was.
Date published: 2023-04-18
Rated 5 out of 5 by
JJROSS from
LOVE THE RED BOX ON CHAT
AS I ADVISED THE TAX EXPERT ON CHAT THE RED BOX FOR DIRECTING ME TO THE RIGHT LOCATIONS WAS GREAT!
Date published: 2023-04-18
Rated 5 out of 5 by
HOWIE52 from
ALWAYS EASY TO USE
ALWAYS EASY TO USE AND EASY TO FILE, HAVE BEEN USING TURBO TAX FOR ABOUT 10 YEARS
Date published: 2023-04-18
Rated 4 out of 5 by
Maddie22222 from
Pretty Good
It was great until I got to a an issue at the end. Had to call and get walked through it. Honestly the saving grace for the whole experience was the customer service rep I got. Nassier I believe was her name.
Date published: 2023-04-18
Rated 5 out of 5 by
ppdiddy192 from
Easy and simple
I have no worries with turbo tax! Its fast and if I have any questions there is someone always willing to help. I have all my information on here so it can be less than an hour to file.
Date published: 2023-04-18
Rated 5 out of 5 by
HeidiVC from
Love it, use it every year
Fast and easy to use, answers questions well when needed
All TurboTax® Offerings Reviews - Page 933
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tclaiborne from
Solid Product
No issues. Helped with filing deductions for self employment.
Date published: 2023-04-18
Rated 5 out of 5 by
Ralph taxes 2022 from
Turbo tax is great system!
Very user friendly software, it makes doing your taxes easy.
Date published: 2023-04-18
Rated 5 out of 5 by
cShell62 from
TurboTax beat TaxAct this year
TurboTax was easy and straightforward. I've been using TaxAct for the last few years, but this year it had some errors that it couldn't correct which caused me not to receive a refund. That was resolved with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by
RusBow68 from
Turbo Tax Review
I've used turbo tax for several years. Good product.
Date published: 2023-04-18
Rated 1 out of 5 by
Huntertax21 from
Didn't use Live assistance and was still charged.
Didn't use Turbotax Live assistance and was still charged for using it, despite filing for free last year. At the start you can click to file for free and and then at the very end of filing despite not once using Live assistance was still charged for using it which end up being half of what my tax return was.
Date published: 2023-04-18
Rated 5 out of 5 by
JJROSS from
LOVE THE RED BOX ON CHAT
AS I ADVISED THE TAX EXPERT ON CHAT THE RED BOX FOR DIRECTING ME TO THE RIGHT LOCATIONS WAS GREAT!
Date published: 2023-04-18
Rated 5 out of 5 by
HOWIE52 from
ALWAYS EASY TO USE
ALWAYS EASY TO USE AND EASY TO FILE, HAVE BEEN USING TURBO TAX FOR ABOUT 10 YEARS
Date published: 2023-04-18
Rated 4 out of 5 by
Maddie22222 from
Pretty Good
It was great until I got to a an issue at the end. Had to call and get walked through it. Honestly the saving grace for the whole experience was the customer service rep I got. Nassier I believe was her name.
Date published: 2023-04-18
Rated 5 out of 5 by
ppdiddy192 from
Easy and simple
I have no worries with turbo tax! Its fast and if I have any questions there is someone always willing to help. I have all my information on here so it can be less than an hour to file.
Date published: 2023-04-18
Rated 5 out of 5 by
HeidiVC from
Love it, use it every year
Fast and easy to use, answers questions well when needed
All TurboTax® Offerings Reviews - Page 933
Date published: 2023-04-18