TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
NYunhappy from
Overpriced even for people who make little income
I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by
Margh2023 from
Turbo Tax is great
Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by
JC2135 from
Very easy to use
Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by
Velvet1 from
Like Turbo Tax updates
The updates to the system made moving through each section easier.
Date published: 2023-04-18
Rated 5 out of 5 by
KnS 94 from
Example is the best, "TurboTax is Awesome".
Seamed confusing at first then, wow, so easy to maneuver around and any worries, you can get help fast. Truly wish I would have tried this service years ago, definitely using from here on out!
Date published: 2023-04-18
Rated 1 out of 5 by
Disgusted filer from
Turbo Tax is wrong on Virginia Tax Returns
Turbo Tax is not preparing Virginia returns correctly. The $10,000 SALT limitation is applied to Federal Returns and not each state
Date published: 2023-04-18
Rated 4 out of 5 by
Its So So from
East to use.....Except....
Turbotax makes it very easy to use the program. I would have given it five stars, but the price to use this program has gone over the roof. You try to get some sort of refund, and BAM, it's gone. Unless you need some of their help, it's all computer generated. There really isn't a reason why they need to have such high fees. It's truly unfair, especially if you owe money to one, and get just some from the other to help pay the other. You really wind up with nothing. Fair is fair guys.
Date published: 2023-04-18
Rated 4 out of 5 by
Nubian Queen547980 from
Personal Vehicle Used for Business
Sale of personal vehicle rarely used for business was unnecessarily complicated
Date published: 2023-04-18
Rated 5 out of 5 by
Gronk88 from
Very good program
I have not learned to file my taxes but TurboTax helped a lot with that, will definitely be using their program from now on.
Date published: 2023-04-18
Rated 2 out of 5 by
STEWART33333333333 from
ANNOYING, BOUNCES ME AROUND
CONSTANTLY BOUNCES ME AROUND THE SITE DURING THEIR REVIEW PROCESS TO IRRELEVANT INFORMATION PERTAINING TO LAST YEAR. VERY FRUSTRATING
All TurboTax® Offerings Reviews - Page 915
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
NYunhappy from
Overpriced even for people who make little income
I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by
Margh2023 from
Turbo Tax is great
Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by
JC2135 from
Very easy to use
Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by
Velvet1 from
Like Turbo Tax updates
The updates to the system made moving through each section easier.
Date published: 2023-04-18
Rated 5 out of 5 by
KnS 94 from
Example is the best, "TurboTax is Awesome".
Seamed confusing at first then, wow, so easy to maneuver around and any worries, you can get help fast. Truly wish I would have tried this service years ago, definitely using from here on out!
Date published: 2023-04-18
Rated 1 out of 5 by
Disgusted filer from
Turbo Tax is wrong on Virginia Tax Returns
Turbo Tax is not preparing Virginia returns correctly. The $10,000 SALT limitation is applied to Federal Returns and not each state
Date published: 2023-04-18
Rated 4 out of 5 by
Its So So from
East to use.....Except....
Turbotax makes it very easy to use the program. I would have given it five stars, but the price to use this program has gone over the roof. You try to get some sort of refund, and BAM, it's gone. Unless you need some of their help, it's all computer generated. There really isn't a reason why they need to have such high fees. It's truly unfair, especially if you owe money to one, and get just some from the other to help pay the other. You really wind up with nothing. Fair is fair guys.
Date published: 2023-04-18
Rated 4 out of 5 by
Nubian Queen547980 from
Personal Vehicle Used for Business
Sale of personal vehicle rarely used for business was unnecessarily complicated
Date published: 2023-04-18
Rated 5 out of 5 by
Gronk88 from
Very good program
I have not learned to file my taxes but TurboTax helped a lot with that, will definitely be using their program from now on.
Date published: 2023-04-18
Rated 2 out of 5 by
STEWART33333333333 from
ANNOYING, BOUNCES ME AROUND
CONSTANTLY BOUNCES ME AROUND THE SITE DURING THEIR REVIEW PROCESS TO IRRELEVANT INFORMATION PERTAINING TO LAST YEAR. VERY FRUSTRATING
All TurboTax® Offerings Reviews - Page 915
Date published: 2023-04-18