TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Little pricy, but convenient. It is easy to go through and better than having to take all documents to the store.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes taxes easy Did a good job walking us through taxes for home business and rental property as well as our personal income.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is pretty great. Easy to enter data. They continue to improve functionality.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome My wife and I have been using it for years and it has always served us more than well. It has even helped us out when we thought we'd be paying much more. Thanks, TurboTax!
Date published: 2022-04-18
Rated 4 out of 5 by from Missouri Form 1099-R Missouri form 1099-R for retired employees has a box under the box17 for Health Ins Deductions. Would make it so much easier it the box existed on your entry screen.
Date published: 2022-04-18
Rated 5 out of 5 by from AWESOME A technician promptly expedited a software loading issue.
Date published: 2022-04-18
Rated 5 out of 5 by from Always great! 28 straight years...thank you for making it easy Turbo Tax!
Date published: 2022-04-18
Rated 5 out of 5 by from We love Turbotax Great program. Agents however were not specializing in self-employed and sometimes I had to go up to CPA or find answer on my own on web.
Date published: 2022-04-18
Rated 3 out of 5 by from Good - sort of The actual software waffles between opaque, unintuitive and hard to manage, to very easy and clear. One example, I got to the very end of my return and it asked me for random zip code on some form that it hadn't caught before, doesn't really inspire confidence. Or when I input information that I wanted to change, and literally couldn't find a way to go back and change it, even deleting a form I had already completed to try and answer the question again. Also watch out, there are lots of hidden fees, for a company that tries to act transparent, they struggle in that area. However, there are times when the software is super easy to use, includes helpful explanations and is way, way way easier than filing yourself. It's also just hard to appreciate a company with a decent tax product that also spends money on lobbying the Feds to keep the tax code complex.
Date published: 2022-04-18
Rated 5 out of 5 by from So worth it! Such a safe and easy way to ensure you are doing things right!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Little pricy, but convenient. It is easy to go through and better than having to take all documents to the store.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes taxes easy Did a good job walking us through taxes for home business and rental property as well as our personal income.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is pretty great. Easy to enter data. They continue to improve functionality.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome My wife and I have been using it for years and it has always served us more than well. It has even helped us out when we thought we'd be paying much more. Thanks, TurboTax!
Date published: 2022-04-18
Rated 4 out of 5 by from Missouri Form 1099-R Missouri form 1099-R for retired employees has a box under the box17 for Health Ins Deductions. Would make it so much easier it the box existed on your entry screen.
Date published: 2022-04-18
Rated 5 out of 5 by from AWESOME A technician promptly expedited a software loading issue.
Date published: 2022-04-18
Rated 5 out of 5 by from Always great! 28 straight years...thank you for making it easy Turbo Tax!
Date published: 2022-04-18
Rated 5 out of 5 by from We love Turbotax Great program. Agents however were not specializing in self-employed and sometimes I had to go up to CPA or find answer on my own on web.
Date published: 2022-04-18
Rated 3 out of 5 by from Good - sort of The actual software waffles between opaque, unintuitive and hard to manage, to very easy and clear. One example, I got to the very end of my return and it asked me for random zip code on some form that it hadn't caught before, doesn't really inspire confidence. Or when I input information that I wanted to change, and literally couldn't find a way to go back and change it, even deleting a form I had already completed to try and answer the question again. Also watch out, there are lots of hidden fees, for a company that tries to act transparent, they struggle in that area. However, there are times when the software is super easy to use, includes helpful explanations and is way, way way easier than filing yourself. It's also just hard to appreciate a company with a decent tax product that also spends money on lobbying the Feds to keep the tax code complex.
Date published: 2022-04-18
Rated 5 out of 5 by from So worth it! Such a safe and easy way to ensure you are doing things right!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 914