TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Turbo tax is awesome I will continue to use Turbo Best service ever .I love turbo tax they or the my tax preparer.
Date published: 2022-05-27
Rated 5 out of 5 by from Stress Free I used TurboTax before in the past and felt their product was great. This year i had a tax pro do my taxes through them and liked it. I will be using you all next year.
Date published: 2022-05-27
Rated 5 out of 5 by from Turbo Tax Turbo Tax is the best out there! Makes everything simple and offers every option you can possible need for getting Taxes done!
Date published: 2022-05-27
Rated 5 out of 5 by from Awesome Great experience and the customer service was extremely helpful.
Date published: 2022-05-27
Rated 5 out of 5 by from Turbo Tax is wonderful I been using Turbo Tax for years now. It’s easy as 123!
Date published: 2022-05-27
Rated 5 out of 5 by from Hassle free experience. I have been using Turbotax the past 3 years and have always had excellent service. The break-down, explanations, step by step review are all very good and I am at ease knowing my tax filing has been handled by experts.
Date published: 2022-05-27
Rated 5 out of 5 by from Easy Easy to use, fast, reliable, cheap, honest, easy file
Date published: 2022-05-27
Rated 4 out of 5 by from Intuit Turbotax Premier 2021 Been using TURBOTAX for 20 years and am satisfied as always. Keep up
Date published: 2022-05-27
Rated 1 out of 5 by from Turbotax has too many extras We've used turbotax for the last few years with little to no issue but this year has been the exception. We apparently didn't file our taxes on tax day as we were led to believe by the website. We provided our credit card to pay our taxes with the thought our taxes were filed. We even received confirmation from turbotax they charged us their fee. This gives a false impression that taxes were filed. Turbotax is too worried about trying to sell their products instead of ensuring the customer has filed their taxes. We were never notified until the 27th of April that our taxes were not filed and that was our only notification. This is very frustrating because of all the screens you have to go through to file our taxes. Too many offers and confirmations to ensure your taxes are ready causes a false sense that taxes were being filed. I consider this a lesson learned and not to purchase the products that Turbotax offers as it did nothing to ensure my taxes were filed rather to cover turbotaxes liability.
Date published: 2022-05-27
Rated 1 out of 5 by from Sneaky..hidden fees You advertised your service as free, but it was expensive, and I had the most basic return, no frills or heavy lifting involved. Very frustrated that that wasn't clear and, it was sneaky that they included the premium services charge to pay with the federal refund. That should be stated to the consumer right away when they're deciding between the two.
Date published: 2022-05-27
All TurboTax® Offerings Reviews - Page 92
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome I will continue to use Turbo Best service ever .I love turbo tax they or the my tax preparer.
Date published: 2022-05-27
Rated 5 out of 5 by from Stress Free I used TurboTax before in the past and felt their product was great. This year i had a tax pro do my taxes through them and liked it. I will be using you all next year.
Date published: 2022-05-27
Rated 5 out of 5 by from Turbo Tax Turbo Tax is the best out there! Makes everything simple and offers every option you can possible need for getting Taxes done!
Date published: 2022-05-27
Rated 5 out of 5 by from Awesome Great experience and the customer service was extremely helpful.
Date published: 2022-05-27
Rated 5 out of 5 by from Turbo Tax is wonderful I been using Turbo Tax for years now. It’s easy as 123!
Date published: 2022-05-27
Rated 5 out of 5 by from Hassle free experience. I have been using Turbotax the past 3 years and have always had excellent service. The break-down, explanations, step by step review are all very good and I am at ease knowing my tax filing has been handled by experts.
Date published: 2022-05-27
Rated 5 out of 5 by from Easy Easy to use, fast, reliable, cheap, honest, easy file
Date published: 2022-05-27
Rated 4 out of 5 by from Intuit Turbotax Premier 2021 Been using TURBOTAX for 20 years and am satisfied as always. Keep up
Date published: 2022-05-27
Rated 1 out of 5 by from Turbotax has too many extras We've used turbotax for the last few years with little to no issue but this year has been the exception. We apparently didn't file our taxes on tax day as we were led to believe by the website. We provided our credit card to pay our taxes with the thought our taxes were filed. We even received confirmation from turbotax they charged us their fee. This gives a false impression that taxes were filed. Turbotax is too worried about trying to sell their products instead of ensuring the customer has filed their taxes. We were never notified until the 27th of April that our taxes were not filed and that was our only notification. This is very frustrating because of all the screens you have to go through to file our taxes. Too many offers and confirmations to ensure your taxes are ready causes a false sense that taxes were being filed. I consider this a lesson learned and not to purchase the products that Turbotax offers as it did nothing to ensure my taxes were filed rather to cover turbotaxes liability.
Date published: 2022-05-27
Rated 1 out of 5 by from Sneaky..hidden fees You advertised your service as free, but it was expensive, and I had the most basic return, no frills or heavy lifting involved. Very frustrated that that wasn't clear and, it was sneaky that they included the premium services charge to pay with the federal refund. That should be stated to the consumer right away when they're deciding between the two.
Date published: 2022-05-27
All TurboTax® Offerings Reviews - Page 92