TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from state filing got stuck Filing my state returns and an error was input due to unclear directions. Updated the error but it wouldn't repair. Therefore, system would not let me efile. I had to print and mail it in.
Date published: 2021-05-17
Rated 4 out of 5 by from don't like to re-input my purchase activation Did not like to have to re-input my activation code every time I went back to the tax return. I had to call to get the number and although the person I spoke to was helpful, getting to a live person is a total pain.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax review I found the intereface to be smooth and easy to use. Not sure if I fully understand what I am doing at every step, though. Maybe could have some explanations for basic entries. Most information is for the out of ordinary income sources or tax breaks
Date published: 2021-05-17
Rated 5 out of 5 by from Thay know their stuff I found Turbo Tax very to use which took much of the anxiety out of filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I had a pleasant experience with Turbo tax and plan to use them again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! Super easy, super fast! I followed the steps, entered the information that was asked for, and I was finished.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved it. Very easy to use. Got taxes done quickly. I'll use it again next year!
Date published: 2021-05-17
Rated 5 out of 5 by from Always works well Never have problems filing with turbotax. Would like to have an accountant do it alongside turbotax to see if anything is different ever but turbotax works well as is and is super easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Very easy to use. I have used it for many years. Wouldn't use anything else.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is Solid but not super user friendly Turbotax is a decent program, it may not be as user friendly as I personally needed it to be, but after spending a full day with, doing my state and federal taxes, I'm pretty certain I've got the situation under control.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 908
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from state filing got stuck Filing my state returns and an error was input due to unclear directions. Updated the error but it wouldn't repair. Therefore, system would not let me efile. I had to print and mail it in.
Date published: 2021-05-17
Rated 4 out of 5 by from don't like to re-input my purchase activation Did not like to have to re-input my activation code every time I went back to the tax return. I had to call to get the number and although the person I spoke to was helpful, getting to a live person is a total pain.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax review I found the intereface to be smooth and easy to use. Not sure if I fully understand what I am doing at every step, though. Maybe could have some explanations for basic entries. Most information is for the out of ordinary income sources or tax breaks
Date published: 2021-05-17
Rated 5 out of 5 by from Thay know their stuff I found Turbo Tax very to use which took much of the anxiety out of filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I had a pleasant experience with Turbo tax and plan to use them again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! Super easy, super fast! I followed the steps, entered the information that was asked for, and I was finished.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved it. Very easy to use. Got taxes done quickly. I'll use it again next year!
Date published: 2021-05-17
Rated 5 out of 5 by from Always works well Never have problems filing with turbotax. Would like to have an accountant do it alongside turbotax to see if anything is different ever but turbotax works well as is and is super easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Very easy to use. I have used it for many years. Wouldn't use anything else.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is Solid but not super user friendly Turbotax is a decent program, it may not be as user friendly as I personally needed it to be, but after spending a full day with, doing my state and federal taxes, I'm pretty certain I've got the situation under control.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 908