TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Turbo Tax Premier - GREAT TOOL TO USE investment tool great! easy to use and great help information
Date published: 2021-05-17
Rated 4 out of 5 by from Always great, but a little "buggy" this year I have used TurboTax for many years. It's always been great, fast, and fairly easy to use, but was very "buggy" this year. Some of the questions and inputs weren't as easy to use/understand as years past, and it seemed to over-complicate things. Plus kept running into a bug loop during the check. I've never had this occur in all the years past.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes filing easy Overall great. Needed a little more help with 1099-S Income.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes Me Happy!! I am firtst year college student so you can imagine my joy when tax season rolls around!! I dont know what I'd donwithout my mom & TT!! They make my life so much better! Now if only we could get rid of this Corona.......
Date published: 2021-05-17
Rated 4 out of 5 by from Overall easy to follow Had a few challenges with figuring out some 1099 DIV. Online help was not very helpful.
Date published: 2021-05-17
Rated 3 out of 5 by from Not happy with TT 2020 I have been using TT for years without any issues, but this year downloading TT 2020 was a pain, it wouldn't open after updating, had to unisntall and install many times, many internet searches until finally made it work, but with the rush of filing this weekend, I end up doing it online and end up paying twice (online + download)!
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent My experience was excellent. Expert help on side bar.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Service Very practical and easy to use. Ill be using this service once again next year.
Date published: 2021-05-17
Rated 4 out of 5 by from Where is my last year's return on here? I wish it wasn't so difficult to get in to your account. Still can't locate last year's return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax made it so easy Wonderful experience with Turbo Tax and it was so easy to use!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 907
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Premier - GREAT TOOL TO USE investment tool great! easy to use and great help information
Date published: 2021-05-17
Rated 4 out of 5 by from Always great, but a little "buggy" this year I have used TurboTax for many years. It's always been great, fast, and fairly easy to use, but was very "buggy" this year. Some of the questions and inputs weren't as easy to use/understand as years past, and it seemed to over-complicate things. Plus kept running into a bug loop during the check. I've never had this occur in all the years past.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes filing easy Overall great. Needed a little more help with 1099-S Income.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes Me Happy!! I am firtst year college student so you can imagine my joy when tax season rolls around!! I dont know what I'd donwithout my mom & TT!! They make my life so much better! Now if only we could get rid of this Corona.......
Date published: 2021-05-17
Rated 4 out of 5 by from Overall easy to follow Had a few challenges with figuring out some 1099 DIV. Online help was not very helpful.
Date published: 2021-05-17
Rated 3 out of 5 by from Not happy with TT 2020 I have been using TT for years without any issues, but this year downloading TT 2020 was a pain, it wouldn't open after updating, had to unisntall and install many times, many internet searches until finally made it work, but with the rush of filing this weekend, I end up doing it online and end up paying twice (online + download)!
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent My experience was excellent. Expert help on side bar.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Service Very practical and easy to use. Ill be using this service once again next year.
Date published: 2021-05-17
Rated 4 out of 5 by from Where is my last year's return on here? I wish it wasn't so difficult to get in to your account. Still can't locate last year's return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax made it so easy Wonderful experience with Turbo Tax and it was so easy to use!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 907