TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Easy and always accurate Turbo Tax is always an easy and safe way for file my family tax return. The service has been accurate in helping my family to get the most out of our Federal return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is fast, easy, and accurate! I have been using Turbo Tax for years and will continue for many more! Turbo Tax is highly recommended for accurate taxes and you set your timeline of when you complete your taxes, no pressure from anyone else timeline!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax lacking somewhat Overall Turbo Tax good. I have used it for several years but this is the first year I had an issue that couldn't be solved with Turbo Tax questions for two reasons. I would click go to section with answers for questions and it would tell me not available. I also spoke to a live help rep and asked a question and was given the wrong information. Makes me a little less likely to trust Turbo Tax overall.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbox Tax Experts Are Awesome! So I was having an issue with the Tax ID number and Irene who was my expert today totally figured it out for me! I was completely lost to what number I have to enter and I was frustrated to the point I thought I had to file an extension to see what's going on. She helped me in about 4 mins. I just wanted to recognize here for doing an outstanding job and that I appreciate her help!
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Good and Great at the same time and also very understanding.
Date published: 2022-04-18
Rated 4 out of 5 by from Good - needs a few tweaks When transferring data from previous years return transfer all data to all questions Should not have to go back and retrieve data from older returns (example - gross income from Sch C) When saying will delete a form give both the form number and the for title so you do not have to look up the form Did not pull info from last years state return
Date published: 2022-04-18
Rated 5 out of 5 by from very reliable easy to navigate and accurate tax information every year
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo tax website had issues & delayed my work. Not pleased with Turbo tax this time. Turbo tax took me 3x the time to complete 2021 due to pop up came from your website: Oops you must be offline check back later." I wasn't offline & PC was charged. Then I spoke with Lindsay from Georgia via phone & she was pleasant, but this took up time only because Turbo tax had the glitz in system.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy I was able to quickly and easily file our taxes on my iPhone.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Great site got my taxes done in a matter of minutes..
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 906
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and always accurate Turbo Tax is always an easy and safe way for file my family tax return. The service has been accurate in helping my family to get the most out of our Federal return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is fast, easy, and accurate! I have been using Turbo Tax for years and will continue for many more! Turbo Tax is highly recommended for accurate taxes and you set your timeline of when you complete your taxes, no pressure from anyone else timeline!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax lacking somewhat Overall Turbo Tax good. I have used it for several years but this is the first year I had an issue that couldn't be solved with Turbo Tax questions for two reasons. I would click go to section with answers for questions and it would tell me not available. I also spoke to a live help rep and asked a question and was given the wrong information. Makes me a little less likely to trust Turbo Tax overall.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbox Tax Experts Are Awesome! So I was having an issue with the Tax ID number and Irene who was my expert today totally figured it out for me! I was completely lost to what number I have to enter and I was frustrated to the point I thought I had to file an extension to see what's going on. She helped me in about 4 mins. I just wanted to recognize here for doing an outstanding job and that I appreciate her help!
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Good and Great at the same time and also very understanding.
Date published: 2022-04-18
Rated 4 out of 5 by from Good - needs a few tweaks When transferring data from previous years return transfer all data to all questions Should not have to go back and retrieve data from older returns (example - gross income from Sch C) When saying will delete a form give both the form number and the for title so you do not have to look up the form Did not pull info from last years state return
Date published: 2022-04-18
Rated 5 out of 5 by from very reliable easy to navigate and accurate tax information every year
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo tax website had issues & delayed my work. Not pleased with Turbo tax this time. Turbo tax took me 3x the time to complete 2021 due to pop up came from your website: Oops you must be offline check back later." I wasn't offline & PC was charged. Then I spoke with Lindsay from Georgia via phone & she was pleasant, but this took up time only because Turbo tax had the glitz in system.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy I was able to quickly and easily file our taxes on my iPhone.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Great site got my taxes done in a matter of minutes..
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 906