TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

(4.7/5 | 86421 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from i love tt ( turbo tax u perv not TT as in TD's) i can say alot but thank you is best you made tas eazy althougb it was a bit pricuy
Date published: 2022-04-19
Rated 1 out of 5 by from Pushes Credit Karma way too much!!! The program itself is easy to use.. asks you all the important questions to figure out how to complete your taxes. When you are all done though and want to submit your taxes... then it gets complicated to just complete them without adding Credit Karma products with every step. I miss just being able to buy the program and file your taxes!!! It took me double the time it should have due to all the add-ons at the end. Plus.. we had to pay a fee to use a credit card when we submitted our taxes. I'll be shopping around for tax software next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Very helpful! The process was really easy due to the guidance I receive along the way.
Date published: 2022-04-19
Rated 5 out of 5 by from Reviewed Everything Covered everything, not just the standard W2 or 1099, etc. Everything was covered, and I would have missed some of this if I were filing on my own.
Date published: 2022-04-19
Rated 2 out of 5 by from First year I've been disappointed 1) I could not download tax form from standard financial institutions. 2) What possibly is the reason I need to log into my account online in order to use TurboTax on my computer? It's unconscionable that Intuit is capturing my tax filing information. I purposely do not use the online solution to avoid this.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is ease! First time filing my taxes and using TurboTax was very easy and straightforward. Overall great experience!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is so easy TurboTax is very easy to use. I will use it again next year To do my taxes.
Date published: 2022-04-19
Rated 3 out of 5 by from Not that great All the positive exciting comments when I actually owed a substantial amount. Very irritating to be honest.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Made it Quick and Easy I'm one of those ones that often puts things off until the last minute... it's 10:37pm on filing day and I started maybe 1.5 hours ago and still finished on time. Quick and easy.
Date published: 2022-04-19
Rated 2 out of 5 by from Questions are too confusing. The process itself is super easy and self-explanatory but the questions are super confusing. In particular, the question regarding Obama Care Health Insurance. It may be useful for the user to also insert what you're "not" referring to. In the example of Health Insurance, include verbiage like "this is not referring to private employer insurance". Basically, dumb down the questions and not making them confusing. You're helping us file taxes and should be on our side, not writing new laws/props.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 897
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i love tt ( turbo tax u perv not TT as in TD's) i can say alot but thank you is best you made tas eazy althougb it was a bit pricuy
Date published: 2022-04-19
Rated 1 out of 5 by from Pushes Credit Karma way too much!!! The program itself is easy to use.. asks you all the important questions to figure out how to complete your taxes. When you are all done though and want to submit your taxes... then it gets complicated to just complete them without adding Credit Karma products with every step. I miss just being able to buy the program and file your taxes!!! It took me double the time it should have due to all the add-ons at the end. Plus.. we had to pay a fee to use a credit card when we submitted our taxes. I'll be shopping around for tax software next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Very helpful! The process was really easy due to the guidance I receive along the way.
Date published: 2022-04-19
Rated 5 out of 5 by from Reviewed Everything Covered everything, not just the standard W2 or 1099, etc. Everything was covered, and I would have missed some of this if I were filing on my own.
Date published: 2022-04-19
Rated 2 out of 5 by from First year I've been disappointed 1) I could not download tax form from standard financial institutions. 2) What possibly is the reason I need to log into my account online in order to use TurboTax on my computer? It's unconscionable that Intuit is capturing my tax filing information. I purposely do not use the online solution to avoid this.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is ease! First time filing my taxes and using TurboTax was very easy and straightforward. Overall great experience!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is so easy TurboTax is very easy to use. I will use it again next year To do my taxes.
Date published: 2022-04-19
Rated 3 out of 5 by from Not that great All the positive exciting comments when I actually owed a substantial amount. Very irritating to be honest.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Made it Quick and Easy I'm one of those ones that often puts things off until the last minute... it's 10:37pm on filing day and I started maybe 1.5 hours ago and still finished on time. Quick and easy.
Date published: 2022-04-19
Rated 2 out of 5 by from Questions are too confusing. The process itself is super easy and self-explanatory but the questions are super confusing. In particular, the question regarding Obama Care Health Insurance. It may be useful for the user to also insert what you're "not" referring to. In the example of Health Insurance, include verbiage like "this is not referring to private employer insurance". Basically, dumb down the questions and not making them confusing. You're helping us file taxes and should be on our side, not writing new laws/props.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 897