TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Parmie from
Beyond Excellent
Engaged with 3 experts. They were all excellent & helped me get this done!!!!!!
Date published: 2023-04-18
Rated 1 out of 5 by
micashav from
Turbo Tax Deluxe :(
gonna be my last year with turbotax. y'all really duped me into spending an additionally $56 versus just using the og version of the software. kind of annoyed and disappointed. tried to remove it and had to go through with the additional funding. annoyed
Date published: 2023-04-18
Rated 5 out of 5 by
PJ Hilde from
CPA MIA Did it myself with TurboTax Premium!!
Like title says CPA was MIA and I had one day left to file. Yes it took me about 5 hours total, however I GOT IT DONE thanks to TTP.
Date published: 2023-04-18
Rated 5 out of 5 by
MNMDEB from
Easy, step by step program
We have used Turbo Tax for years to file. The program walks us through step by step and makes filing our taxes quick, and easy! We will continue to use this program for many years to come!!
Date published: 2023-04-18
Rated 1 out of 5 by
bennettjnb from
Tried saying i owed 16k
Tried saying i owed 16k. Probably use h/r block in the future
Date published: 2023-04-18
Rated 3 out of 5 by
Taxesaretheft99 from
Fair
Been using TT along time. By far more difficult now. Inserting Stock P&L was a PITA, even though I filled out exact numbers, it was still flagged as needing to re-address.
Date published: 2023-04-18
Rated 3 out of 5 by
Tomason1 from
Not what I have come to expect from TT.
Worst year in over ten years of using TT. Imports from financial institutions (Fidelity) were difficult, and importing last year data left much out. I may not be a user of TT next year.
Date published: 2023-04-18
Rated 5 out of 5 by
tim111111111 from
supes easy
Easy peasy lemon squeezey. I wanted to make my review short these other words are to reach your high standards your welcome.
Date published: 2023-04-18
Rated 5 out of 5 by
Rickjilla from
Great
Love It! So easy and guided to use - I use every year!
Date published: 2023-04-18
Rated 3 out of 5 by
Judy2s from
Turbo Tax Can Improve
Turbo Tax should initially require the file containing data to be saved. Include a brief (500 words or less) but crucial software salient points with purchase. I lost all my data even while spending over three hours with Turbo Tax Customer Support. Either alphabetize charitable entries or allow me to do that. I contribute to 30-50 charities and tracking them is important- a hodgepodge of names is not helpful and very frustrating.
All TurboTax® Offerings Reviews - Page 895
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Parmie from
Beyond Excellent
Engaged with 3 experts. They were all excellent & helped me get this done!!!!!!
Date published: 2023-04-18
Rated 1 out of 5 by
micashav from
Turbo Tax Deluxe :(
gonna be my last year with turbotax. y'all really duped me into spending an additionally $56 versus just using the og version of the software. kind of annoyed and disappointed. tried to remove it and had to go through with the additional funding. annoyed
Date published: 2023-04-18
Rated 5 out of 5 by
PJ Hilde from
CPA MIA Did it myself with TurboTax Premium!!
Like title says CPA was MIA and I had one day left to file. Yes it took me about 5 hours total, however I GOT IT DONE thanks to TTP.
Date published: 2023-04-18
Rated 5 out of 5 by
MNMDEB from
Easy, step by step program
We have used Turbo Tax for years to file. The program walks us through step by step and makes filing our taxes quick, and easy! We will continue to use this program for many years to come!!
Date published: 2023-04-18
Rated 1 out of 5 by
bennettjnb from
Tried saying i owed 16k
Tried saying i owed 16k. Probably use h/r block in the future
Date published: 2023-04-18
Rated 3 out of 5 by
Taxesaretheft99 from
Fair
Been using TT along time. By far more difficult now. Inserting Stock P&L was a PITA, even though I filled out exact numbers, it was still flagged as needing to re-address.
Date published: 2023-04-18
Rated 3 out of 5 by
Tomason1 from
Not what I have come to expect from TT.
Worst year in over ten years of using TT. Imports from financial institutions (Fidelity) were difficult, and importing last year data left much out. I may not be a user of TT next year.
Date published: 2023-04-18
Rated 5 out of 5 by
tim111111111 from
supes easy
Easy peasy lemon squeezey. I wanted to make my review short these other words are to reach your high standards your welcome.
Date published: 2023-04-18
Rated 5 out of 5 by
Rickjilla from
Great
Love It! So easy and guided to use - I use every year!
Date published: 2023-04-18
Rated 3 out of 5 by
Judy2s from
Turbo Tax Can Improve
Turbo Tax should initially require the file containing data to be saved. Include a brief (500 words or less) but crucial software salient points with purchase. I lost all my data even while spending over three hours with Turbo Tax Customer Support. Either alphabetize charitable entries or allow me to do that. I contribute to 30-50 charities and tracking them is important- a hodgepodge of names is not helpful and very frustrating.
All TurboTax® Offerings Reviews - Page 895
Date published: 2023-04-18