TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Easy Experience Always easy to use and helpful:) The turbotax professional chat options was very easy to use and informative.
Date published: 2021-05-16
Rated 5 out of 5 by from easy Was simple and thorough. Saved a lot versus going to accountant
Date published: 2021-05-16
Rated 5 out of 5 by from Love the easiness of Turbo Tax! Easy peasy........................................
Date published: 2021-05-16
Rated 5 out of 5 by from I use TurboTax every year. It is easy to use and asks all the right questions. I really like the information transfer component.
Date published: 2021-05-16
Rated 2 out of 5 by from Social Security (SS): Problem in calculation Math problem discovered when calculating taxable amount of social security. We relied on the automatic calculation of our social security taxes and for several years incurred penalties with the IRS. This year I discovered that if there is a negative number as one of the 1040 lines used in the calculation, your system just keeps the negative number and doesn't do the math. It changed our 1040 line from -$4K to a positive $11K which makes a difference in our taxable income. Beware!!
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and easy to use! I have used Turbo Tax for several years because, it easy and quick to use.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is my best friend! The Premier package provides confidence that all applicable items for disclosure will be identified in both the Fed and State information gathering processes.
Date published: 2021-05-16
Rated 5 out of 5 by from Makes Filing Almost Painless We used to use a professional CPA - and he was awesome - but he decided to retire so I had to find another way of doing my taxes. When I was younger I used to do them manually by myself but things are a lot more complicated now. I started to try to my tax returns manually this year but then a friend recommended TurboTax. I'm glad that he did, it made the process so much simpler and I have more confidence that I didn't make any mistakes or overlook any important items.
Date published: 2021-05-16
Rated 4 out of 5 by from 2020 Turbotax Deluxe feedback I recommend adding the ability to chat with support or a tax expert within the product. I had a question and spent time looking at how to contact support via phone or chat and ended up frustrated and looking up my issue online via Google. Otherwise, the product is very intuitive.
Date published: 2021-05-16
Rated 5 out of 5 by from Was a good tool Had some trouble at the beginning in changing email address
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 894
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Experience Always easy to use and helpful:) The turbotax professional chat options was very easy to use and informative.
Date published: 2021-05-16
Rated 5 out of 5 by from easy Was simple and thorough. Saved a lot versus going to accountant
Date published: 2021-05-16
Rated 5 out of 5 by from Love the easiness of Turbo Tax! Easy peasy........................................
Date published: 2021-05-16
Rated 5 out of 5 by from I use TurboTax every year. It is easy to use and asks all the right questions. I really like the information transfer component.
Date published: 2021-05-16
Rated 2 out of 5 by from Social Security (SS): Problem in calculation Math problem discovered when calculating taxable amount of social security. We relied on the automatic calculation of our social security taxes and for several years incurred penalties with the IRS. This year I discovered that if there is a negative number as one of the 1040 lines used in the calculation, your system just keeps the negative number and doesn't do the math. It changed our 1040 line from -$4K to a positive $11K which makes a difference in our taxable income. Beware!!
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and easy to use! I have used Turbo Tax for several years because, it easy and quick to use.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is my best friend! The Premier package provides confidence that all applicable items for disclosure will be identified in both the Fed and State information gathering processes.
Date published: 2021-05-16
Rated 5 out of 5 by from Makes Filing Almost Painless We used to use a professional CPA - and he was awesome - but he decided to retire so I had to find another way of doing my taxes. When I was younger I used to do them manually by myself but things are a lot more complicated now. I started to try to my tax returns manually this year but then a friend recommended TurboTax. I'm glad that he did, it made the process so much simpler and I have more confidence that I didn't make any mistakes or overlook any important items.
Date published: 2021-05-16
Rated 4 out of 5 by from 2020 Turbotax Deluxe feedback I recommend adding the ability to chat with support or a tax expert within the product. I had a question and spent time looking at how to contact support via phone or chat and ended up frustrated and looking up my issue online via Google. Otherwise, the product is very intuitive.
Date published: 2021-05-16
Rated 5 out of 5 by from Was a good tool Had some trouble at the beginning in changing email address
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 894