TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Great Customer Service The customer service agent I had was very friendly, knowledgeable, personable, and thorough. I would highly recommend Turbo tax for that reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes life easy TurboTax makes tax-filing easy... even when filing at the last minute. It's ability to connect with my bank and identify the information needed from my forms. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax did a good job again, except for 1 item All areas appeared to be good, and easy to follow along. When a question came up was easy to follow except on the state form. Nebraska has a property tax credit introduced in 2020. The line #36 which is the filing line is there but not information in Turbo Tax and could not enter anything there. Had to file State on a hand done mail in return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use I used the Turbo Tax free edition and the experience was very easy.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple Focused and intuitive ensure you info is accurate.
Date published: 2022-04-18
Rated 1 out of 5 by from overpriced! MORE FEES! crashes!! This has got to be a joke! 130 for the program, extra 60 in fees (PLUS TAX ON FEES), program CRASHED when i submitted to e-file. Reloaded and the FEES WENT UP TO 65 PLUS TAX!!!!!!!
Date published: 2022-04-18
Rated 4 out of 5 by from Good Helped me out a lot in filing my taxes. Could have added more clarity on some things so that I didn't have to look up things to figure out how to fill them out in the forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice Application I have been using the application for years without any issues. The application is a process, and you are walked through that process and presented with several questions to arrive at the appropriate answer for each line on the tax form.
Date published: 2022-04-18
Rated 4 out of 5 by from OK It was OK. The turbo tax was an easy way to file your taxes.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax can only do the job if I hold its hand I've been doing my taxes with TurboTax for 24 years, yet every year it asks me questions about the previous year. Then in one section it will ask me about values I've already entered in another section. It will even acknowledge this. It's barely functional
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 891
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Customer Service The customer service agent I had was very friendly, knowledgeable, personable, and thorough. I would highly recommend Turbo tax for that reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes life easy TurboTax makes tax-filing easy... even when filing at the last minute. It's ability to connect with my bank and identify the information needed from my forms. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax did a good job again, except for 1 item All areas appeared to be good, and easy to follow along. When a question came up was easy to follow except on the state form. Nebraska has a property tax credit introduced in 2020. The line #36 which is the filing line is there but not information in Turbo Tax and could not enter anything there. Had to file State on a hand done mail in return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use I used the Turbo Tax free edition and the experience was very easy.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple Focused and intuitive ensure you info is accurate.
Date published: 2022-04-18
Rated 1 out of 5 by from overpriced! MORE FEES! crashes!! This has got to be a joke! 130 for the program, extra 60 in fees (PLUS TAX ON FEES), program CRASHED when i submitted to e-file. Reloaded and the FEES WENT UP TO 65 PLUS TAX!!!!!!!
Date published: 2022-04-18
Rated 4 out of 5 by from Good Helped me out a lot in filing my taxes. Could have added more clarity on some things so that I didn't have to look up things to figure out how to fill them out in the forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice Application I have been using the application for years without any issues. The application is a process, and you are walked through that process and presented with several questions to arrive at the appropriate answer for each line on the tax form.
Date published: 2022-04-18
Rated 4 out of 5 by from OK It was OK. The turbo tax was an easy way to file your taxes.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax can only do the job if I hold its hand I've been doing my taxes with TurboTax for 24 years, yet every year it asks me questions about the previous year. Then in one section it will ask me about values I've already entered in another section. It will even acknowledge this. It's barely functional
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 891