TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Awesomeness!! Its was a seamless process, with a very user friendly platform.
Date published: 2021-05-17
Rated 1 out of 5 by from I dont know how but they took some of my money I specifically used TurboTax so I would not end up paying anyone else to do my taxes and lose out on money I already barely get. Ended up having to pay an extra 60 dollars because it said I had to upgrade in order to finish due to having interest income. Completely disappointed and was made more stressful by doing it myself for the first time. By the end of it I had to pay $155 now if I would have known that I would rather have gone to HnR and pay them to do it without any of the stress I had to endure by using TurboTax
Date published: 2021-05-17
Rated 3 out of 5 by from tubro tax up N/A WAY TO GO TRY IT OUT NOTHING BEAT A TRY STAY TRUE STAY POSITIVE
Date published: 2021-05-17
Rated 3 out of 5 by from Turbotax is slow and painstaking turbotax waits until the very end to tell me i have to file by mail and cant get audit protection. i give all this information, and spend all this extra time for nothing, then have to start over again rediculas!
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax easy to use, user friendly, pick up where you leave off
Date published: 2021-05-17
Rated 3 out of 5 by from Disappointed this year It says 1 state is free but we have never gotten it to file a state return without paying. Also had issues with it correctly applying uploaded investment info until I upgraded yet have never had this problem before. Will look into other options for 2021.
Date published: 2021-05-17
Rated 4 out of 5 by from easy taxes past my w2 was to be automatically downloaded .. I didn't see that option this year ,, something about a picture of my w2.. so I entered the info manually ,, much slower
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is a time saver! Turbo Tax continues to impress! Every year it seems to get better and easier to file.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy The step by step makes it easy to navigate the tax season and get things done right
Date published: 2021-05-17
Rated 5 out of 5 by from VERY EASY TO USE very user friendly software.compare to taxact its bit expensive but it's more robust
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 888
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesomeness!! Its was a seamless process, with a very user friendly platform.
Date published: 2021-05-17
Rated 1 out of 5 by from I dont know how but they took some of my money I specifically used TurboTax so I would not end up paying anyone else to do my taxes and lose out on money I already barely get. Ended up having to pay an extra 60 dollars because it said I had to upgrade in order to finish due to having interest income. Completely disappointed and was made more stressful by doing it myself for the first time. By the end of it I had to pay $155 now if I would have known that I would rather have gone to HnR and pay them to do it without any of the stress I had to endure by using TurboTax
Date published: 2021-05-17
Rated 3 out of 5 by from tubro tax up N/A WAY TO GO TRY IT OUT NOTHING BEAT A TRY STAY TRUE STAY POSITIVE
Date published: 2021-05-17
Rated 3 out of 5 by from Turbotax is slow and painstaking turbotax waits until the very end to tell me i have to file by mail and cant get audit protection. i give all this information, and spend all this extra time for nothing, then have to start over again rediculas!
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax easy to use, user friendly, pick up where you leave off
Date published: 2021-05-17
Rated 3 out of 5 by from Disappointed this year It says 1 state is free but we have never gotten it to file a state return without paying. Also had issues with it correctly applying uploaded investment info until I upgraded yet have never had this problem before. Will look into other options for 2021.
Date published: 2021-05-17
Rated 4 out of 5 by from easy taxes past my w2 was to be automatically downloaded .. I didn't see that option this year ,, something about a picture of my w2.. so I entered the info manually ,, much slower
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is a time saver! Turbo Tax continues to impress! Every year it seems to get better and easier to file.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy The step by step makes it easy to navigate the tax season and get things done right
Date published: 2021-05-17
Rated 5 out of 5 by from VERY EASY TO USE very user friendly software.compare to taxact its bit expensive but it's more robust
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 888