TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Worked fine for me. Turbo Tax worked fine for me except it did not create Estimate Tax Vouchers for 2021 California state taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from No problemo 10 years in a row As always it's easy to use and fast to finish. No problems at all with the user interface.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is terrific Makes me feel like I am a tax attorney and speeds things up
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbotax! I have been using Turbotax since the first return I ever filed.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy it was quick and easy to file, everything was explained and I had all of my questions answered.
Date published: 2021-05-17
Rated 5 out of 5 by from Love TurboTax. Great experience every time Filed with TurboTax multiple years in a row now and had a great experience every time. Very simple and easy to use. Beautiful UI and UX. Appreciate you, TurboTax. Highly recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Seriously helpful! Kanisha and Brenda were amazing! They helped me figure out my Self-Employment tax questions when I was confused, and I really appreciate it!
Date published: 2021-05-17
Rated 3 out of 5 by from Super Expensive, not super helpful During the review phase dumped on to a form I've never heard of nor am I able to navigate around said form and there are no instructions. Seems like data is not transferred from one year to the next as thoroughly as prior years. Pretty sure MSA contribution limit rule was wrong on CO tax form.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax Still confusing as taxes get ever more complicated. Sometimes I'm unable to find help related to the section I'm working on.
Date published: 2021-05-17
Rated 1 out of 5 by from Has become to cumbersome and difficult to navigate Return rejected twice, due to some sort of glitch, as the info requested was imported from an earlier version. Phone system has HORRIBLE voice recognition. Wait times through the roof. Will print and send, then dispute my efile charge. Last year using Turbo Tax, as it has gotten progressively worse over the past few years. This used to be a breeze.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 887
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Worked fine for me. Turbo Tax worked fine for me except it did not create Estimate Tax Vouchers for 2021 California state taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from No problemo 10 years in a row As always it's easy to use and fast to finish. No problems at all with the user interface.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is terrific Makes me feel like I am a tax attorney and speeds things up
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbotax! I have been using Turbotax since the first return I ever filed.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy it was quick and easy to file, everything was explained and I had all of my questions answered.
Date published: 2021-05-17
Rated 5 out of 5 by from Love TurboTax. Great experience every time Filed with TurboTax multiple years in a row now and had a great experience every time. Very simple and easy to use. Beautiful UI and UX. Appreciate you, TurboTax. Highly recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Seriously helpful! Kanisha and Brenda were amazing! They helped me figure out my Self-Employment tax questions when I was confused, and I really appreciate it!
Date published: 2021-05-17
Rated 3 out of 5 by from Super Expensive, not super helpful During the review phase dumped on to a form I've never heard of nor am I able to navigate around said form and there are no instructions. Seems like data is not transferred from one year to the next as thoroughly as prior years. Pretty sure MSA contribution limit rule was wrong on CO tax form.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax Still confusing as taxes get ever more complicated. Sometimes I'm unable to find help related to the section I'm working on.
Date published: 2021-05-17
Rated 1 out of 5 by from Has become to cumbersome and difficult to navigate Return rejected twice, due to some sort of glitch, as the info requested was imported from an earlier version. Phone system has HORRIBLE voice recognition. Wait times through the roof. Will print and send, then dispute my efile charge. Last year using Turbo Tax, as it has gotten progressively worse over the past few years. This used to be a breeze.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 887