TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Has become to cumbersome and difficult to navigate Return rejected twice, due to some sort of glitch, as the info requested was imported from an earlier version. Phone system has HORRIBLE voice recognition. Wait times through the roof. Will print and send, then dispute my efile charge. Last year using Turbo Tax, as it has gotten progressively worse over the past few years. This used to be a breeze.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is quick and easy Very helpful and glad this service is available. Quick & Easy.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax was very good For home office use, you enter the square footage of the home, and the home office, but you still have to calculate the square footage of the home office. TurboTax should do that automatically.
Date published: 2021-05-17
Rated 2 out of 5 by from Yall need to stop nickel and diming because you don't want to provide the free service for those who has stocks and crypto. Shame on you.
Date published: 2021-05-17
Rated 1 out of 5 by from Problems for 2020 This year version of Turbo Tax has an exception requiring a mortgage principle balance requirement but would not let you enter a balance. I ended up overriding the entry before it would let us file our taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from simple I hate doing taxes, but with turbotax in I hate it less.
Date published: 2021-05-17
Rated 1 out of 5 by from MONEY HUNGRY SERVICE WILL NEVER USE AGAIN!! CHARGED ME $155 TO FILE MT RETURNS WHEN I AM UNEMPLOYED.
Date published: 2021-05-17
Rated 4 out of 5 by from works for me Works for me over the last 10 years.I probably will continue to use it.
Date published: 2021-05-17
Rated 2 out of 5 by from surprise fees So you get through the whole thing which takes hours and expect to submit your return, since you paid for the program. Nope, you have to pay to submit your return - surprise.
Date published: 2021-05-17
Rated 1 out of 5 by from So many unavoidable fees I had to pay $230 in fees to file because I live in a different state than I work and own a home. Looking elsewhere next year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 882
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Has become to cumbersome and difficult to navigate Return rejected twice, due to some sort of glitch, as the info requested was imported from an earlier version. Phone system has HORRIBLE voice recognition. Wait times through the roof. Will print and send, then dispute my efile charge. Last year using Turbo Tax, as it has gotten progressively worse over the past few years. This used to be a breeze.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is quick and easy Very helpful and glad this service is available. Quick & Easy.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax was very good For home office use, you enter the square footage of the home, and the home office, but you still have to calculate the square footage of the home office. TurboTax should do that automatically.
Date published: 2021-05-17
Rated 2 out of 5 by from Yall need to stop nickel and diming because you don't want to provide the free service for those who has stocks and crypto. Shame on you.
Date published: 2021-05-17
Rated 1 out of 5 by from Problems for 2020 This year version of Turbo Tax has an exception requiring a mortgage principle balance requirement but would not let you enter a balance. I ended up overriding the entry before it would let us file our taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from simple I hate doing taxes, but with turbotax in I hate it less.
Date published: 2021-05-17
Rated 1 out of 5 by from MONEY HUNGRY SERVICE WILL NEVER USE AGAIN!! CHARGED ME $155 TO FILE MT RETURNS WHEN I AM UNEMPLOYED.
Date published: 2021-05-17
Rated 4 out of 5 by from works for me Works for me over the last 10 years.I probably will continue to use it.
Date published: 2021-05-17
Rated 2 out of 5 by from surprise fees So you get through the whole thing which takes hours and expect to submit your return, since you paid for the program. Nope, you have to pay to submit your return - surprise.
Date published: 2021-05-17
Rated 1 out of 5 by from So many unavoidable fees I had to pay $230 in fees to file because I live in a different state than I work and own a home. Looking elsewhere next year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 882