TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I've been using this since 2006 I love having access to previous years, it comes in very handy sometimes. I also like that it prepopulates many things from the year before, it has a bunch of checks and balances and has caught some errors I've made. I like the fact that I can play with the numbers and see how much of an affect it has on my taxes, that way I know if a side gig or part time job I'm doing is worth doing it once I can see the tax liability.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax Is Awesome! My experience with Turbo Tax has been awesome! Fast and easy!
Date published: 2023-09-09
Rated 4 out of 5 by from Review 09-08-23 Overall an excellent experience. Much better than other software. There were a few places where I needed to ask questions or get more info but it wasn't obvious where I would find it. Most screens had a link for questions, but the screens where I needed to ask questions didn't have it.
Date published: 2023-09-09
Rated 5 out of 5 by from TurboTax makes doing taxes a BREEZE! As someone having to file their own tax return for the first time while not being knowledgeable in any area around taxes, I feel so incredibly thankful for TurboTax providing a software that is so user friendly. I would recommend this to everyone!
Date published: 2023-09-09
Rated 3 out of 5 by from Turbo Tax is getting more of my money every year! I'm not happy that Turbo Tax has become a big money making racket. I was pretty much forced to get an upgrade even though I did not feel like I needed one. No point of paying for it in a store anymore since now everything online forces you to spend over $200 additional just to file. Also it seems like once you make a selection there is no way to cancel it.
Date published: 2023-09-09
Rated 5 out of 5 by from Awesome Awesome service and easy to use- very helpful. I recommend or everyone
Date published: 2023-09-09
Rated 5 out of 5 by from Great system. Very happy. Easy to use and much more convenient than going to a tax preparer.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax out stading, good for senior retired Turbi tax saved my time and life goof for retired nio income senior
Date published: 2023-09-09
Rated 5 out of 5 by from Quick Process I was holding off on filing because I thought it would take a long time to complete the process. I was wrong! This was quick and super easy!
Date published: 2023-09-08
Rated 3 out of 5 by from Expensive & Difficult to Resolve Complex Issues Much more expensive than the H&R Block program I had been using. I let a friend talk me into trying TurboTax because sometimes the H&R Block program was not intuitive. The software update for the PTE Tax deduction was very late and the help desk to hours to find a workaround. Though I must say the accountant I spoke to in Montana was delightful and we were able to create a work around while we waited for the program updates.
Date published: 2023-09-08
All TurboTax® Offerings Reviews - Page 89
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've been using this since 2006 I love having access to previous years, it comes in very handy sometimes. I also like that it prepopulates many things from the year before, it has a bunch of checks and balances and has caught some errors I've made. I like the fact that I can play with the numbers and see how much of an affect it has on my taxes, that way I know if a side gig or part time job I'm doing is worth doing it once I can see the tax liability.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax Is Awesome! My experience with Turbo Tax has been awesome! Fast and easy!
Date published: 2023-09-09
Rated 4 out of 5 by from Review 09-08-23 Overall an excellent experience. Much better than other software. There were a few places where I needed to ask questions or get more info but it wasn't obvious where I would find it. Most screens had a link for questions, but the screens where I needed to ask questions didn't have it.
Date published: 2023-09-09
Rated 5 out of 5 by from TurboTax makes doing taxes a BREEZE! As someone having to file their own tax return for the first time while not being knowledgeable in any area around taxes, I feel so incredibly thankful for TurboTax providing a software that is so user friendly. I would recommend this to everyone!
Date published: 2023-09-09
Rated 3 out of 5 by from Turbo Tax is getting more of my money every year! I'm not happy that Turbo Tax has become a big money making racket. I was pretty much forced to get an upgrade even though I did not feel like I needed one. No point of paying for it in a store anymore since now everything online forces you to spend over $200 additional just to file. Also it seems like once you make a selection there is no way to cancel it.
Date published: 2023-09-09
Rated 5 out of 5 by from Awesome Awesome service and easy to use- very helpful. I recommend or everyone
Date published: 2023-09-09
Rated 5 out of 5 by from Great system. Very happy. Easy to use and much more convenient than going to a tax preparer.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax out stading, good for senior retired Turbi tax saved my time and life goof for retired nio income senior
Date published: 2023-09-09
Rated 5 out of 5 by from Quick Process I was holding off on filing because I thought it would take a long time to complete the process. I was wrong! This was quick and super easy!
Date published: 2023-09-08
Rated 3 out of 5 by from Expensive & Difficult to Resolve Complex Issues Much more expensive than the H&R Block program I had been using. I let a friend talk me into trying TurboTax because sometimes the H&R Block program was not intuitive. The software update for the PTE Tax deduction was very late and the help desk to hours to find a workaround. Though I must say the accountant I spoke to in Montana was delightful and we were able to create a work around while we waited for the program updates.
Date published: 2023-09-08
All TurboTax® Offerings Reviews - Page 89