TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great Software Have used Turbotax since it first became commercially available...Love it!
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is awesome! Very easy to navigate! Helped me all the way through.
Date published: 2021-05-17
Rated 5 out of 5 by from Tax Advisor Assistance Today for the first time I needed a live tax assistance and I must say that I had the opportunity to speak with Yvonne. She was very professional, courtesy, and patience with me to understand the problem I was having with the Turbo Tax Deluxe program I was using. Bottom line up front, Yvonne help me resolve my discrepancies with my mortgage interest in a satisfactory manner. I was "Well Please" with the final results. I will share that it save me over $400 in tax credits. Yes, I intends to be a returning customer next year.
Date published: 2021-05-17
Rated 4 out of 5 by from Great Explaining explained things very well when confused. had great examples as well
Date published: 2021-05-17
Rated 3 out of 5 by from I'm sad I have to purchase for each family member! I LOVE using Turbo Tax, and have been doing my taxes for 15 years on my own- with Turbo Tax. But this year, instead of buying ONE product on CD... I have to buy it for me and for each of my sons... :-( Sad. Not a savings like I had always counted on. We only paid for the filing separately.
Date published: 2021-05-17
Rated 4 out of 5 by from First time user. Didn't understand everything. I had some written questions answered from the automated response system. Didn't talk to anyone.
Date published: 2021-05-17
Rated 5 out of 5 by from I started with H&R Block and ended with TurboTax I started with H&R Block Tax software. I have been using them for over 5 years. I had difficulty with the H& R Block software and with their instructions, and could not remove product choices, without dumping my entire return entries. I moved to Turbotax and had no difficulties with their software or instructions.
Date published: 2021-05-17
Rated 5 out of 5 by from aweswome helped with filing without going to tax retund very happy
Date published: 2021-05-17
Rated 5 out of 5 by from Satisfied 73 yr old customer If I can do it at 73, anyone can do it. My return is not complicated but I do have some retirement income. I did use an expert to help me feel confident.
Date published: 2021-05-17
Rated 5 out of 5 by from Always Give Your the Most I admittedly did my taxes on Credit Karma but decided to file on TurboTax to see the difference. TurboTax ended up getting me over $2000 more than Credit Karma. I love them and find it cheap for their services since they typically give you a nice discount. Thank you!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 865
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Software Have used Turbotax since it first became commercially available...Love it!
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is awesome! Very easy to navigate! Helped me all the way through.
Date published: 2021-05-17
Rated 5 out of 5 by from Tax Advisor Assistance Today for the first time I needed a live tax assistance and I must say that I had the opportunity to speak with Yvonne. She was very professional, courtesy, and patience with me to understand the problem I was having with the Turbo Tax Deluxe program I was using. Bottom line up front, Yvonne help me resolve my discrepancies with my mortgage interest in a satisfactory manner. I was "Well Please" with the final results. I will share that it save me over $400 in tax credits. Yes, I intends to be a returning customer next year.
Date published: 2021-05-17
Rated 4 out of 5 by from Great Explaining explained things very well when confused. had great examples as well
Date published: 2021-05-17
Rated 3 out of 5 by from I'm sad I have to purchase for each family member! I LOVE using Turbo Tax, and have been doing my taxes for 15 years on my own- with Turbo Tax. But this year, instead of buying ONE product on CD... I have to buy it for me and for each of my sons... :-( Sad. Not a savings like I had always counted on. We only paid for the filing separately.
Date published: 2021-05-17
Rated 4 out of 5 by from First time user. Didn't understand everything. I had some written questions answered from the automated response system. Didn't talk to anyone.
Date published: 2021-05-17
Rated 5 out of 5 by from I started with H&R Block and ended with TurboTax I started with H&R Block Tax software. I have been using them for over 5 years. I had difficulty with the H& R Block software and with their instructions, and could not remove product choices, without dumping my entire return entries. I moved to Turbotax and had no difficulties with their software or instructions.
Date published: 2021-05-17
Rated 5 out of 5 by from aweswome helped with filing without going to tax retund very happy
Date published: 2021-05-17
Rated 5 out of 5 by from Satisfied 73 yr old customer If I can do it at 73, anyone can do it. My return is not complicated but I do have some retirement income. I did use an expert to help me feel confident.
Date published: 2021-05-17
Rated 5 out of 5 by from Always Give Your the Most I admittedly did my taxes on Credit Karma but decided to file on TurboTax to see the difference. TurboTax ended up getting me over $2000 more than Credit Karma. I love them and find it cheap for their services since they typically give you a nice discount. Thank you!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 865