TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great. Easy to understand, especially for a senior who is not especially tech savvy.
Date published: 2021-08-03
Rated 5 out of 5 by from Turbo Tax is awesome Had a slight problem but they helped me get threw it!
Date published: 2021-08-03
Rated 5 out of 5 by from LOVE Turbo Tax Turbo Tax is very user friendly and ask all the right questions to give me the confidence that my taxes are done correctly
Date published: 2021-08-03
Rated 5 out of 5 by from Fast!!! Fast! Easy!!! Great!!! This is what you need if you want to get your taxes done by yourself and fast!
Date published: 2021-08-03
Rated 4 out of 5 by from Business Turbotax and 1099-B Attachments Overall the experience is good, but Turbotax deleted a critical feature present in 2019--even though Help says you can add a 1099-B PDF to a Form 1041. In 2019 it was added in the finish flow, but that is no longer present. I have several stock sales where the basis is not reported to the IRS due to changes required by Forms K-1 (where basis is adjusted due to distributions). Plus normal long lists of reported short- and long-term sales that are to be referenced in an Attachment. But Turbotax does not provide for the attachment. But it did in 2019. All user-community comments point out the same 2019-2020 problem, so it is not just my ignorance is using the product.
Date published: 2021-08-03
Rated 3 out of 5 by from Turbo tax 2019 Problems with download. Not very much on line. Had to down load 3 times. did not bring Much information from my 2018 taxes PDF. This was supposed to be edition to download dividend, interest and stock sales, had to enter all info by hand. then the manual entry was very confusing and i ended up entering data up to 3 times. The whole section on HSA went round and round and instructions seem 2 me to be inadequate.
Date published: 2021-08-03
Rated 4 out of 5 by from thumbs up tough at first but, got through it. take your time and you'll get through it
Date published: 2021-08-03
Rated 5 out of 5 by from ALWAYS A LIFE SAVER I love all the step by step help - thank you very much
Date published: 2021-08-03
Rated 5 out of 5 by from Very pleased with the service Will definitely use again.........................
Date published: 2021-08-02
Rated 3 out of 5 by from I like turbo tax I like turbo tax and have been using it for several years. 2020 was by far a more difficult format, but overall satisfied with them.
Date published: 2021-08-02
All TurboTax® Offerings Reviews - Page 87
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great. Easy to understand, especially for a senior who is not especially tech savvy.
Date published: 2021-08-03
Rated 5 out of 5 by from Turbo Tax is awesome Had a slight problem but they helped me get threw it!
Date published: 2021-08-03
Rated 5 out of 5 by from LOVE Turbo Tax Turbo Tax is very user friendly and ask all the right questions to give me the confidence that my taxes are done correctly
Date published: 2021-08-03
Rated 5 out of 5 by from Fast!!! Fast! Easy!!! Great!!! This is what you need if you want to get your taxes done by yourself and fast!
Date published: 2021-08-03
Rated 4 out of 5 by from Business Turbotax and 1099-B Attachments Overall the experience is good, but Turbotax deleted a critical feature present in 2019--even though Help says you can add a 1099-B PDF to a Form 1041. In 2019 it was added in the finish flow, but that is no longer present. I have several stock sales where the basis is not reported to the IRS due to changes required by Forms K-1 (where basis is adjusted due to distributions). Plus normal long lists of reported short- and long-term sales that are to be referenced in an Attachment. But Turbotax does not provide for the attachment. But it did in 2019. All user-community comments point out the same 2019-2020 problem, so it is not just my ignorance is using the product.
Date published: 2021-08-03
Rated 3 out of 5 by from Turbo tax 2019 Problems with download. Not very much on line. Had to down load 3 times. did not bring Much information from my 2018 taxes PDF. This was supposed to be edition to download dividend, interest and stock sales, had to enter all info by hand. then the manual entry was very confusing and i ended up entering data up to 3 times. The whole section on HSA went round and round and instructions seem 2 me to be inadequate.
Date published: 2021-08-03
Rated 4 out of 5 by from thumbs up tough at first but, got through it. take your time and you'll get through it
Date published: 2021-08-03
Rated 5 out of 5 by from ALWAYS A LIFE SAVER I love all the step by step help - thank you very much
Date published: 2021-08-03
Rated 5 out of 5 by from Very pleased with the service Will definitely use again.........................
Date published: 2021-08-02
Rated 3 out of 5 by from I like turbo tax I like turbo tax and have been using it for several years. 2020 was by far a more difficult format, but overall satisfied with them.
Date published: 2021-08-02
All TurboTax® Offerings Reviews - Page 87