TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Ash89191 from
Awesome
It's fast and simply to use. Live chat available if needed which is very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
TomWaters from
Awesome
Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 4 out of 5 by
Kale00001 from
Great app!
Took some time, but otherwise great! Time needed was to do with special status.
Date published: 2023-04-18
Rated 5 out of 5 by
Kiki313 from
Easy
So quick and easy. Try it if you do your taxes last minute like me.
Date published: 2023-04-18
Rated 5 out of 5 by
Joston T from
File Taxes In My Robe? Yep, I did it!
Best tax filing experience ever! Was able to file my taxes from the comfort of home and in my robe. Even raised my pinky while I sipped tea, lol.
Date published: 2023-04-18
Rated 1 out of 5 by
JaneCD from
Never Again
I've used the TurboTax free version for the last decade. Last year I had $0.06 in capital gains from my measly investment account and was forced to pay $118 for the deluxe version to file.
Date published: 2023-04-18
Rated 5 out of 5 by
Kariim from
Turbo Tax is awesome!
Very helpful, cleared up all misunderstandings and misconceptions.
Date published: 2023-04-18
Rated 5 out of 5 by
SiouxT from
My CPA was RIGHT!! TURBOTAX is the way to go!!
My CPA retired after serving us for more than 30 years, and told us not to worry, just go with TurboTax - and it's just gotten better over the ensuing years. The live help is AWESOME - and sooo reassuring! Love it!
Date published: 2023-04-18
Rated 3 out of 5 by
mryuck from
Turbo Tax online is NOT is not equal to TT on disk
I have used Turbo Tax for many years, and liked the way one year moved seamlessly into the next. This year, I did not get to purchase the disk form in a store; everything was online and I waited too long to get it. So, I tried the online version, figuring it would still be what I was used to. No, it was not. I was asked if I had used Turbo Tax before...but never was I given a chance to transfer the info from previous years forward. I had to enter everything from scratch. What a time suck and aggravation. At the end I am told I have to print something and mail it in, and it's a payment voucher. Huh? I entered info for paying what I owed, and was told it was submitted, effective today, tax due day. What the what? Do I now have to mail a check, or just the voucher with a bar code on it. Turbo Tax the disk was MUCH clearer on the filing instructions. I don't know if I will use Turbo Tax again next year or not. If I go back to a purchased program disk and have to reenter everything again, I might just choose to try out some other brand of software.
Date published: 2023-04-18
Rated 2 out of 5 by
Ferati from
$40 fee to pull payment out of refund
Try to convince you to do the more expence options the whole time. Don't make the $40 fee to pay with the refund very obvious. Takes 5 min to change payment method. Fairly fast to do is the only reason I didn't put 1 star.
All TurboTax® Offerings Reviews - Page 856
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ash89191 from
Awesome
It's fast and simply to use. Live chat available if needed which is very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
TomWaters from
Awesome
Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 4 out of 5 by
Kale00001 from
Great app!
Took some time, but otherwise great! Time needed was to do with special status.
Date published: 2023-04-18
Rated 5 out of 5 by
Kiki313 from
Easy
So quick and easy. Try it if you do your taxes last minute like me.
Date published: 2023-04-18
Rated 5 out of 5 by
Joston T from
File Taxes In My Robe? Yep, I did it!
Best tax filing experience ever! Was able to file my taxes from the comfort of home and in my robe. Even raised my pinky while I sipped tea, lol.
Date published: 2023-04-18
Rated 1 out of 5 by
JaneCD from
Never Again
I've used the TurboTax free version for the last decade. Last year I had $0.06 in capital gains from my measly investment account and was forced to pay $118 for the deluxe version to file.
Date published: 2023-04-18
Rated 5 out of 5 by
Kariim from
Turbo Tax is awesome!
Very helpful, cleared up all misunderstandings and misconceptions.
Date published: 2023-04-18
Rated 5 out of 5 by
SiouxT from
My CPA was RIGHT!! TURBOTAX is the way to go!!
My CPA retired after serving us for more than 30 years, and told us not to worry, just go with TurboTax - and it's just gotten better over the ensuing years. The live help is AWESOME - and sooo reassuring! Love it!
Date published: 2023-04-18
Rated 3 out of 5 by
mryuck from
Turbo Tax online is NOT is not equal to TT on disk
I have used Turbo Tax for many years, and liked the way one year moved seamlessly into the next. This year, I did not get to purchase the disk form in a store; everything was online and I waited too long to get it. So, I tried the online version, figuring it would still be what I was used to. No, it was not. I was asked if I had used Turbo Tax before...but never was I given a chance to transfer the info from previous years forward. I had to enter everything from scratch. What a time suck and aggravation. At the end I am told I have to print something and mail it in, and it's a payment voucher. Huh? I entered info for paying what I owed, and was told it was submitted, effective today, tax due day. What the what? Do I now have to mail a check, or just the voucher with a bar code on it. Turbo Tax the disk was MUCH clearer on the filing instructions. I don't know if I will use Turbo Tax again next year or not. If I go back to a purchased program disk and have to reenter everything again, I might just choose to try out some other brand of software.
Date published: 2023-04-18
Rated 2 out of 5 by
Ferati from
$40 fee to pull payment out of refund
Try to convince you to do the more expence options the whole time. Don't make the $40 fee to pay with the refund very obvious. Takes 5 min to change payment method. Fairly fast to do is the only reason I didn't put 1 star.
All TurboTax® Offerings Reviews - Page 856
Date published: 2023-04-18