TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWSOME TurboTax is my go-to. It is fast and easy. Use TurboTax every year.
Date published: 2023-04-19
Rated 1 out of 5 by from Sneak hidden Feas its no longer free. hidden fees came out of nowhere
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey Great for a novice like me. It didn’t take me my whole lunch to complete.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Is Great Turbo makes it so much easier to file! I am so thankful!
Date published: 2023-04-19
Rated 2 out of 5 by from Forced me to pay for Premium I was never offered a Turbo Tax package option lower than Premium at the start of my filing, which was $119. I had nothing out of the ordinary, didn't sell any investments or have large life events this year. Pretty frustrating to find out that other packages were $59 and I was stuck paying $119 for services I didn't use. Probably my last year using Turbo Tax...
Date published: 2023-04-19
Rated 5 out of 5 by from awesome Its my first time doing my income tax this year, Turbo tax is a really easy to use and user friendly.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX REVIEW - VERY EASY TO USE Turbo Tax online is very easy to use. I would recommend it to anyone.
Date published: 2023-04-19
Rated 5 out of 5 by from devasn loved it its was easy and quick. makes doing your own taxes simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax made my tax filing easy and stress free. I spoke with on of your live Tax experts and she put me as ease with her knowledge and kindness.
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax stuck - have to file by mail Review indicates problems that are not fixable. It runs in a loop with not indication on how to resolve. In case of federal return, a particular bank form did not have a value but the software does not accept this and forces me to File by Mail. Same scenario with a name. It feels like this is setup on purpose so I have to pay for tax advice even though it is the software and the review process that is defective
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWSOME TurboTax is my go-to. It is fast and easy. Use TurboTax every year.
Date published: 2023-04-19
Rated 1 out of 5 by from Sneak hidden Feas its no longer free. hidden fees came out of nowhere
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey Great for a novice like me. It didn’t take me my whole lunch to complete.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Is Great Turbo makes it so much easier to file! I am so thankful!
Date published: 2023-04-19
Rated 2 out of 5 by from Forced me to pay for Premium I was never offered a Turbo Tax package option lower than Premium at the start of my filing, which was $119. I had nothing out of the ordinary, didn't sell any investments or have large life events this year. Pretty frustrating to find out that other packages were $59 and I was stuck paying $119 for services I didn't use. Probably my last year using Turbo Tax...
Date published: 2023-04-19
Rated 5 out of 5 by from awesome Its my first time doing my income tax this year, Turbo tax is a really easy to use and user friendly.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX REVIEW - VERY EASY TO USE Turbo Tax online is very easy to use. I would recommend it to anyone.
Date published: 2023-04-19
Rated 5 out of 5 by from devasn loved it its was easy and quick. makes doing your own taxes simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax made my tax filing easy and stress free. I spoke with on of your live Tax experts and she put me as ease with her knowledge and kindness.
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax stuck - have to file by mail Review indicates problems that are not fixable. It runs in a loop with not indication on how to resolve. In case of federal return, a particular bank form did not have a value but the software does not accept this and forces me to File by Mail. Same scenario with a name. It feels like this is setup on purpose so I have to pay for tax advice even though it is the software and the review process that is defective
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 848