TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Getting more expensive I though I would get one state free but was charged 50 bucks for one state on top of 200 for small business. Have been using TurboTax for 10+ years and have always been reasonable, may have to shop next year.
Date published: 2021-05-16
Rated 4 out of 5 by from liked it did my taxes by myself for the first time--easy and not stressful
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is very good TurboTax is very good and easy to follow. I will use it next year.
Date published: 2021-05-16
Rated 2 out of 5 by from Wish they'd stop the upsell attempts I've used TurboTax for years. They are getting more and more expensive...I mean to file a return with NO ITEMIZED DEDUCTIONS for $60 for Federal and $50 for State is really just getting ridiculous! NOT to mention the incessant up sell attempts at the most basic of filings is just too much! PLEASE stop TurboTax - you're getting out of control.
Date published: 2021-05-16
Rated 4 out of 5 by from Great product, but still a few confusing areas Great tax filing product, but still a few confusing areas when answering questions. References to Schedule-A data, info from a previous tax return, and not always a smooth transition from topic to topic. Several deductions were by-passed during the "step-by-step" process. I had to go back to the itemized list of topics to find what I needed and complete it from there. Also, 2020 did not allow me to transfer my data from last year's return. I had to re-enter my personal info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great! EZ to use. Explained the process step by step. Made it easy.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is quick, easy to use and reassuring Did not engage live but thought about it. Each portion was so reassuring that I really felt comfortable each step of the way.
Date published: 2021-05-16
Rated 5 out of 5 by from Continues to be the best! I've used TurboTax for a number of years now and from the ease of the interface to the quality of the advice and information, it remains the best!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is outstanding So easy, walks you through all steps. I definitely will be using again.
Date published: 2021-05-16
Rated 5 out of 5 by from i couldn't do without it very good except for applying Illinois state refund to next year
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Getting more expensive I though I would get one state free but was charged 50 bucks for one state on top of 200 for small business. Have been using TurboTax for 10+ years and have always been reasonable, may have to shop next year.
Date published: 2021-05-16
Rated 4 out of 5 by from liked it did my taxes by myself for the first time--easy and not stressful
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is very good TurboTax is very good and easy to follow. I will use it next year.
Date published: 2021-05-16
Rated 2 out of 5 by from Wish they'd stop the upsell attempts I've used TurboTax for years. They are getting more and more expensive...I mean to file a return with NO ITEMIZED DEDUCTIONS for $60 for Federal and $50 for State is really just getting ridiculous! NOT to mention the incessant up sell attempts at the most basic of filings is just too much! PLEASE stop TurboTax - you're getting out of control.
Date published: 2021-05-16
Rated 4 out of 5 by from Great product, but still a few confusing areas Great tax filing product, but still a few confusing areas when answering questions. References to Schedule-A data, info from a previous tax return, and not always a smooth transition from topic to topic. Several deductions were by-passed during the "step-by-step" process. I had to go back to the itemized list of topics to find what I needed and complete it from there. Also, 2020 did not allow me to transfer my data from last year's return. I had to re-enter my personal info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great! EZ to use. Explained the process step by step. Made it easy.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is quick, easy to use and reassuring Did not engage live but thought about it. Each portion was so reassuring that I really felt comfortable each step of the way.
Date published: 2021-05-16
Rated 5 out of 5 by from Continues to be the best! I've used TurboTax for a number of years now and from the ease of the interface to the quality of the advice and information, it remains the best!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is outstanding So easy, walks you through all steps. I definitely will be using again.
Date published: 2021-05-16
Rated 5 out of 5 by from i couldn't do without it very good except for applying Illinois state refund to next year
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 844