TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from forced to pay I never selected to have deluxe and I could not remove it, so I was forced to pay for extra features I did not want or use
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax was fast and easy Everything went much smoother than I thought! Asked all the questions and it was like having your own tax expert interviewing you.
Date published: 2022-04-18
Rated 1 out of 5 by from Terrible Software, using TaxAct next year! Doesn't deserve any stars. I couldn't pay the filing fee because the software wouldn't accept my address associated with my credit card. Spoke to four people over the course of several weeks, saying they would get back to me but never did.
Date published: 2022-04-18
Rated 5 out of 5 by from MARIA WAS AWESOME! WAS NERVOUS BUT SHE HELPED ME GET IT IN ON TIME AND ACCURATE!
Date published: 2022-04-18
Rated 5 out of 5 by from Always great to use. Always easy to use. Always quick and simple. I trust it and will continue using it.
Date published: 2022-04-18
Rated 2 out of 5 by from TURBO TAX EXPENSIVE AND HAVE ADDITIONAL FEES I will have to look for cheaper alternative. No longer simple.
Date published: 2022-04-18
Rated 5 out of 5 by from Saved Me Today ! Easy. Thanks. I appreciate the online help also. She was friendly and understanding.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and fast to do Able to take less time to do. Much faster to calculate all the work sheets.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but getting expensive I have been using TurboTax for many years and it continues to do a good job year after year. But TurboTax is charging more and more for extras: $45 for each additional state, and $25 for eFiling state returns. The goal of filing electronically should be to save the government time and money; not to be a source of additional profit for Intuit. Then Turbotax says you are protected from audits, but they still charge for another $45.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Easy To Use As A Small Business Very easy to use! Everything is step by step and the website walks you through all the deductions you need for a small business.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 829
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from forced to pay I never selected to have deluxe and I could not remove it, so I was forced to pay for extra features I did not want or use
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax was fast and easy Everything went much smoother than I thought! Asked all the questions and it was like having your own tax expert interviewing you.
Date published: 2022-04-18
Rated 1 out of 5 by from Terrible Software, using TaxAct next year! Doesn't deserve any stars. I couldn't pay the filing fee because the software wouldn't accept my address associated with my credit card. Spoke to four people over the course of several weeks, saying they would get back to me but never did.
Date published: 2022-04-18
Rated 5 out of 5 by from MARIA WAS AWESOME! WAS NERVOUS BUT SHE HELPED ME GET IT IN ON TIME AND ACCURATE!
Date published: 2022-04-18
Rated 5 out of 5 by from Always great to use. Always easy to use. Always quick and simple. I trust it and will continue using it.
Date published: 2022-04-18
Rated 2 out of 5 by from TURBO TAX EXPENSIVE AND HAVE ADDITIONAL FEES I will have to look for cheaper alternative. No longer simple.
Date published: 2022-04-18
Rated 5 out of 5 by from Saved Me Today ! Easy. Thanks. I appreciate the online help also. She was friendly and understanding.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and fast to do Able to take less time to do. Much faster to calculate all the work sheets.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but getting expensive I have been using TurboTax for many years and it continues to do a good job year after year. But TurboTax is charging more and more for extras: $45 for each additional state, and $25 for eFiling state returns. The goal of filing electronically should be to save the government time and money; not to be a source of additional profit for Intuit. Then Turbotax says you are protected from audits, but they still charge for another $45.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Easy To Use As A Small Business Very easy to use! Everything is step by step and the website walks you through all the deductions you need for a small business.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 829