TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from 2023 TAX I didn't understand why we didn't get the original $303 State Tax - after paying $194 on Form 201, that was taken out. I also had a hard time getting my discount - had to call in for service code, said it expired but had 2 hrs to go. I don't understand why the poor who hardly make enough but to keep gas in the car and work, get so little while others get big refunds like the fat cat corporate guys we make rich. They report our tips. They often don't report their take out instant fees and what EIC BREAKS are there for the Sr. Citizen. There should be some automatic FEDERAL refunds for those under the poverty line. I use Turbo, cause I sort of had to. I wish I had a simple 1040 like in the days I just worked for companies. This added expense breaks us even more.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is awesome easy to use, good support, affordable prices, will come back next year
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!!!! Great way to file taxes! Easy, thorough and efficient.
Date published: 2023-04-19
Rated 5 out of 5 by from too expensive There should be a less expensive version available. Perhaps i'll have to switch software next year.
Date published: 2023-04-19
Rated 3 out of 5 by from It got the job done Not real happy with this product. I wanted to file an extension, but it wouldn't let me. I found it to be more difficult than some other products I've used in the past.
Date published: 2023-04-19
Rated 4 out of 5 by from Its Convenient and a learning tool I am in shock that I have no return because you say you don't have enough info
Date published: 2023-04-19
Rated 4 out of 5 by from turbo tax very helpful a little pricy it was pretty easy, step by step process. it is pretty detailed
Date published: 2023-04-19
Rated 4 out of 5 by from if you have to pay taxes TT is pretty good I liked how easy it was to do my state taxes at the same time.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great I kind of had a hard time with the ending and changing the numbers on the 179 allowed deductions number
Date published: 2023-04-19
Rated 4 out of 5 by from turbo tax helped The step by step with explanations is very helpful. Efficient and streamlined.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2023 TAX I didn't understand why we didn't get the original $303 State Tax - after paying $194 on Form 201, that was taken out. I also had a hard time getting my discount - had to call in for service code, said it expired but had 2 hrs to go. I don't understand why the poor who hardly make enough but to keep gas in the car and work, get so little while others get big refunds like the fat cat corporate guys we make rich. They report our tips. They often don't report their take out instant fees and what EIC BREAKS are there for the Sr. Citizen. There should be some automatic FEDERAL refunds for those under the poverty line. I use Turbo, cause I sort of had to. I wish I had a simple 1040 like in the days I just worked for companies. This added expense breaks us even more.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is awesome easy to use, good support, affordable prices, will come back next year
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!!!! Great way to file taxes! Easy, thorough and efficient.
Date published: 2023-04-19
Rated 5 out of 5 by from too expensive There should be a less expensive version available. Perhaps i'll have to switch software next year.
Date published: 2023-04-19
Rated 3 out of 5 by from It got the job done Not real happy with this product. I wanted to file an extension, but it wouldn't let me. I found it to be more difficult than some other products I've used in the past.
Date published: 2023-04-19
Rated 4 out of 5 by from Its Convenient and a learning tool I am in shock that I have no return because you say you don't have enough info
Date published: 2023-04-19
Rated 4 out of 5 by from turbo tax very helpful a little pricy it was pretty easy, step by step process. it is pretty detailed
Date published: 2023-04-19
Rated 4 out of 5 by from if you have to pay taxes TT is pretty good I liked how easy it was to do my state taxes at the same time.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great I kind of had a hard time with the ending and changing the numbers on the 179 allowed deductions number
Date published: 2023-04-19
Rated 4 out of 5 by from turbo tax helped The step by step with explanations is very helpful. Efficient and streamlined.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 827