TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Ms I love it this I got help Now nice I'm good now have a good day
Date published: 2022-06-04
Rated 5 out of 5 by from No stress and very easy to use every year Best program a person could ever have, cost effective, intuitive, and access to a plethora of professionals at the click of a button.
Date published: 2022-06-04
Rated 5 out of 5 by from Awesome Experience Julius DEFINITELY made this process easy! I will definitely consider this method again!
Date published: 2022-06-04
Rated 1 out of 5 by from If I could give zero stars, I would This has been one of the worst experiences ever. I will never use your services again, nor will I ever recommend anyone I know use you either. I had to refile my taxes twice because a form was required that you didn't have a place to fill out. Then after ages of searching on your automated customer service, I finally found it for myself and you would let me refile unless I paid you a ridiculous amount of money. Being forced to pay $152 so I can claim a $2 credit I didn't even want is absolutely ridiculous.
Date published: 2022-06-04
Rated 5 out of 5 by from Good experience and helpful people The TurboTax live people were very helpful and did more that I asked. I appreciate that!
Date published: 2022-06-04
Rated 3 out of 5 by from State tax return prompt needs work In Florida s-corps don't have to file state taxes if there isn't any federal liability. REALLY lame that it knows I have 0 liability and still pushed me to buy the state return package.
Date published: 2022-06-03
Rated 5 out of 5 by from TurboTax rocks! After attempting to do my Federal tax, I knew I needed help. That's where TurboTax Live came in and saved me. My tax rep, Mark, was knowledgeable, professional, friendly, and fast. I am confident I made the right choice in letting TurboTax do my returns for me.
Date published: 2022-06-03
Rated 2 out of 5 by from Lots of delays The TurboTax experts were fine, but the whole process took much longer than I expected and seemed to be filled with delays. I started two months before the deadline, had a lot of back and forth with my original expert (Joe), only to be transferred to a new person shortly after the tax deadline. The new person (Matt) was much more responsive, and he pushed to get it done.
Date published: 2022-06-03
Rated 5 out of 5 by from PURELY AWESOME FROM BEGINNING TO END, IT WAS GREAT! LOOK FORWARD TO NEXT YEAR!
Date published: 2022-06-03
Rated 5 out of 5 by from fast and very friendly Very prompt. Very friendly on the phone and in chats. Been using yall for quite a while!
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 83
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ms I love it this I got help Now nice I'm good now have a good day
Date published: 2022-06-04
Rated 5 out of 5 by from No stress and very easy to use every year Best program a person could ever have, cost effective, intuitive, and access to a plethora of professionals at the click of a button.
Date published: 2022-06-04
Rated 5 out of 5 by from Awesome Experience Julius DEFINITELY made this process easy! I will definitely consider this method again!
Date published: 2022-06-04
Rated 1 out of 5 by from If I could give zero stars, I would This has been one of the worst experiences ever. I will never use your services again, nor will I ever recommend anyone I know use you either. I had to refile my taxes twice because a form was required that you didn't have a place to fill out. Then after ages of searching on your automated customer service, I finally found it for myself and you would let me refile unless I paid you a ridiculous amount of money. Being forced to pay $152 so I can claim a $2 credit I didn't even want is absolutely ridiculous.
Date published: 2022-06-04
Rated 5 out of 5 by from Good experience and helpful people The TurboTax live people were very helpful and did more that I asked. I appreciate that!
Date published: 2022-06-04
Rated 3 out of 5 by from State tax return prompt needs work In Florida s-corps don't have to file state taxes if there isn't any federal liability. REALLY lame that it knows I have 0 liability and still pushed me to buy the state return package.
Date published: 2022-06-03
Rated 5 out of 5 by from TurboTax rocks! After attempting to do my Federal tax, I knew I needed help. That's where TurboTax Live came in and saved me. My tax rep, Mark, was knowledgeable, professional, friendly, and fast. I am confident I made the right choice in letting TurboTax do my returns for me.
Date published: 2022-06-03
Rated 2 out of 5 by from Lots of delays The TurboTax experts were fine, but the whole process took much longer than I expected and seemed to be filled with delays. I started two months before the deadline, had a lot of back and forth with my original expert (Joe), only to be transferred to a new person shortly after the tax deadline. The new person (Matt) was much more responsive, and he pushed to get it done.
Date published: 2022-06-03
Rated 5 out of 5 by from PURELY AWESOME FROM BEGINNING TO END, IT WAS GREAT! LOOK FORWARD TO NEXT YEAR!
Date published: 2022-06-03
Rated 5 out of 5 by from fast and very friendly Very prompt. Very friendly on the phone and in chats. Been using yall for quite a while!
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 83