TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good. I had a problem on my desktop - every time I came to the point to update I received a critical error. I tried all the things listed to fix, used a manual update (which updated) but would not continue - received that same message. Very frustrating. I had to go to a lap top and start all over. I could not find anywhere where I could get help to fix this problem.
Date published: 2021-05-16
Rated 4 out of 5 by from . very useful and intuitive as always. Thanks Intuit!
Date published: 2021-05-16
Rated 4 out of 5 by from Generally very good. Generally very good as always. However, had issue with online updates - updater didn't update and had to manually update Turbo Tax before I could file.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is easy and awesome if you do your own taxes,and if you're a W2 person you should, he turbo tax SW is the most user friendly and easiest way to file your taxes
Date published: 2021-05-16
Rated 4 out of 5 by from TURBOTAX HELPS WITH FILING TAXES Nice to have financial info downloaded but struggle with changing income and deduction parts of section used in prior yrs that do not need in tax yr doing.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great They were able to progress my taxes quickly. And any errors I had they responded immediately so that I could get my taxes done before the deadline.
Date published: 2021-05-16
Rated 1 out of 5 by from CD install prevents others to download Terrible, this year. I installed, as usual, off the CD. I'm supposed to have 4 more users that can use the purchase. My daughter tried to download. Had to get on the line with support and find out that if you install via CD, every other user has to use the same device. !??! What??. This is new. Prior years, I could just let the user use the CD. Luckily, the support guy got it resolved. Also, for capital gains, it did not serve up the option to open a saved TXF file so I had to do it manually by going to File-Import.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! I have been using Turbo Tax to file my taxes for the last 25 years. The best way to file....
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax easy to use and navigate through the forms. Would definitely recommend to anyone.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for many years and it gets better every year.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 816
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good. I had a problem on my desktop - every time I came to the point to update I received a critical error. I tried all the things listed to fix, used a manual update (which updated) but would not continue - received that same message. Very frustrating. I had to go to a lap top and start all over. I could not find anywhere where I could get help to fix this problem.
Date published: 2021-05-16
Rated 4 out of 5 by from . very useful and intuitive as always. Thanks Intuit!
Date published: 2021-05-16
Rated 4 out of 5 by from Generally very good. Generally very good as always. However, had issue with online updates - updater didn't update and had to manually update Turbo Tax before I could file.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is easy and awesome if you do your own taxes,and if you're a W2 person you should, he turbo tax SW is the most user friendly and easiest way to file your taxes
Date published: 2021-05-16
Rated 4 out of 5 by from TURBOTAX HELPS WITH FILING TAXES Nice to have financial info downloaded but struggle with changing income and deduction parts of section used in prior yrs that do not need in tax yr doing.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great They were able to progress my taxes quickly. And any errors I had they responded immediately so that I could get my taxes done before the deadline.
Date published: 2021-05-16
Rated 1 out of 5 by from CD install prevents others to download Terrible, this year. I installed, as usual, off the CD. I'm supposed to have 4 more users that can use the purchase. My daughter tried to download. Had to get on the line with support and find out that if you install via CD, every other user has to use the same device. !??! What??. This is new. Prior years, I could just let the user use the CD. Luckily, the support guy got it resolved. Also, for capital gains, it did not serve up the option to open a saved TXF file so I had to do it manually by going to File-Import.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! I have been using Turbo Tax to file my taxes for the last 25 years. The best way to file....
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax easy to use and navigate through the forms. Would definitely recommend to anyone.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for many years and it gets better every year.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 816