TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from SHOULD MOVE IRS IPIN screen to final screen Love turbotax, but each year I make the same mistake; I forget to input the IRS IPIN because I anticipate that the prompt will be given at the end when I'm ready to submit. I have to wait for the error message to back and input the information. this should be moved to the end where I am inputting my personal information.
Date published: 2021-05-17
Rated 4 out of 5 by from I usually love Turbo Tax but... I am usually a big fan of Turbo Tax, but I was surprised by how many times I clicked "Learn More" to find out more about specific tax options, documents, etc... and the response was "No info provided". I usually depend on that information because I need the assistance doing my taxes. Seems like Turbo Tax only wanted me to pay the extra $$$ to get the tax assistance from a "representative" than to have the program actually help with doing taxes. A little disappointed with that this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great break down Fairly easy process and break down to all tax breaks.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you, Turbo Tax!!! Save me so much time. Turbo tax did all the work for me. I will recommend Turbo Tax to everyone I know.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is the Best Easy to use and I love using it year after year!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from So Helpful! Doing taxes is one of my least favorite things to do but TurboTax made is easy to follow step by step process to get it done!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Thank you. Very helpful and easily understood. Best!
Date published: 2021-05-17
Rated 3 out of 5 by from Provide more assistance Trubo Tax is great but it is also a money trap. I would have spent less money by just going to someone to do this for me. One fee should cover everything not everytime you need help, more money. Next year i will not waste my time and not get any help from an online product.
Date published: 2021-05-17
Rated 5 out of 5 by from Great way to file simple returns for free free fre It was really 100% FREE unbelievable thanks Turbo Tax!!!!!!!!!!!!
Date published: 2021-05-17
Rated 1 out of 5 by from RichardTurbo Tax Review Turbo tax failed to assist me in accessing previous tax returns as I was unable to remember the password and they did not assist me in recovery. Very frustrating process
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 814
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from SHOULD MOVE IRS IPIN screen to final screen Love turbotax, but each year I make the same mistake; I forget to input the IRS IPIN because I anticipate that the prompt will be given at the end when I'm ready to submit. I have to wait for the error message to back and input the information. this should be moved to the end where I am inputting my personal information.
Date published: 2021-05-17
Rated 4 out of 5 by from I usually love Turbo Tax but... I am usually a big fan of Turbo Tax, but I was surprised by how many times I clicked "Learn More" to find out more about specific tax options, documents, etc... and the response was "No info provided". I usually depend on that information because I need the assistance doing my taxes. Seems like Turbo Tax only wanted me to pay the extra $$$ to get the tax assistance from a "representative" than to have the program actually help with doing taxes. A little disappointed with that this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great break down Fairly easy process and break down to all tax breaks.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you, Turbo Tax!!! Save me so much time. Turbo tax did all the work for me. I will recommend Turbo Tax to everyone I know.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is the Best Easy to use and I love using it year after year!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from So Helpful! Doing taxes is one of my least favorite things to do but TurboTax made is easy to follow step by step process to get it done!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Thank you. Very helpful and easily understood. Best!
Date published: 2021-05-17
Rated 3 out of 5 by from Provide more assistance Trubo Tax is great but it is also a money trap. I would have spent less money by just going to someone to do this for me. One fee should cover everything not everytime you need help, more money. Next year i will not waste my time and not get any help from an online product.
Date published: 2021-05-17
Rated 5 out of 5 by from Great way to file simple returns for free free fre It was really 100% FREE unbelievable thanks Turbo Tax!!!!!!!!!!!!
Date published: 2021-05-17
Rated 1 out of 5 by from RichardTurbo Tax Review Turbo tax failed to assist me in accessing previous tax returns as I was unable to remember the password and they did not assist me in recovery. Very frustrating process
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 814