TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Does NOT work with QuickBooks2019 to Transfer Info I had NO previous warning that QuickBooks 2019 cannot be used to transfer data
Date published: 2023-04-18
Rated 1 out of 5 by from they will almost charged me twice they charged me over 130 dollars and almost charged me twice. i had a hard time entering my cv files. somtimes the program will crash midway in the process
Date published: 2023-04-18
Rated 5 out of 5 by from Extremely satisfied first time user!! It had been a while since I filed because a previous online tax prep company (whom I won't name) messed up our taxes in 2017. I had excellent assistance from Melissa C. through the live chat feature and I am so thankful for her help throughout the entire process. We will absolutely be returning to Turbo Tax every year from now on! Kudos and so many thanks to Melissa C. !!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Straight and to the Point Good questions to get just the information you need. Handled all investments and trades, even IRA withdrawls and options without a hitch.
Date published: 2023-04-18
Rated 5 out of 5 by from Really good Well, We have been satisfied with Turbo Tax for years!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax free I had simple taxes and I was still charged just because my taxes last time in 2020 was more complex and I had the deluxe edition and turbo tax will not let me use the free edition this year. even though my tax returns this year was simple an the code the customer service rep gave me only took off $11.50 so instead of being $59 for federal and $59 for state it was $47.50 for federal and $4750 for state along with a $39 fee to take the payment out of my returns. Total rip off
Date published: 2023-04-18
Rated 5 out of 5 by from Finished in 30 mins Thank you easy peezy. Fast no issues. Quick. LAst minutes. Completed on Tax day!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax works fine Pretty straight forward overall. K-1s get a bit confusing to enter at times but not bad.
Date published: 2023-04-18
Rated 5 out of 5 by from tURBO TAX REVIEW great as always. speedy process . wish I didnt have to file taxes every year
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and provides a lot of answers I self-prepare my taxes and find TurboTax easy to use. The "Learn more" option is very helpful in understanding the topic. The only issue I ran into was trying to account for the sale of rental property. Since property sales occur frequently, I recommend that upon purchase, the information is stored under a user's profile instead of relying on the user to gather information from 20+ years ago.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 812
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Does NOT work with QuickBooks2019 to Transfer Info I had NO previous warning that QuickBooks 2019 cannot be used to transfer data
Date published: 2023-04-18
Rated 1 out of 5 by from they will almost charged me twice they charged me over 130 dollars and almost charged me twice. i had a hard time entering my cv files. somtimes the program will crash midway in the process
Date published: 2023-04-18
Rated 5 out of 5 by from Extremely satisfied first time user!! It had been a while since I filed because a previous online tax prep company (whom I won't name) messed up our taxes in 2017. I had excellent assistance from Melissa C. through the live chat feature and I am so thankful for her help throughout the entire process. We will absolutely be returning to Turbo Tax every year from now on! Kudos and so many thanks to Melissa C. !!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Straight and to the Point Good questions to get just the information you need. Handled all investments and trades, even IRA withdrawls and options without a hitch.
Date published: 2023-04-18
Rated 5 out of 5 by from Really good Well, We have been satisfied with Turbo Tax for years!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax free I had simple taxes and I was still charged just because my taxes last time in 2020 was more complex and I had the deluxe edition and turbo tax will not let me use the free edition this year. even though my tax returns this year was simple an the code the customer service rep gave me only took off $11.50 so instead of being $59 for federal and $59 for state it was $47.50 for federal and $4750 for state along with a $39 fee to take the payment out of my returns. Total rip off
Date published: 2023-04-18
Rated 5 out of 5 by from Finished in 30 mins Thank you easy peezy. Fast no issues. Quick. LAst minutes. Completed on Tax day!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax works fine Pretty straight forward overall. K-1s get a bit confusing to enter at times but not bad.
Date published: 2023-04-18
Rated 5 out of 5 by from tURBO TAX REVIEW great as always. speedy process . wish I didnt have to file taxes every year
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and provides a lot of answers I self-prepare my taxes and find TurboTax easy to use. The "Learn more" option is very helpful in understanding the topic. The only issue I ran into was trying to account for the sale of rental property. Since property sales occur frequently, I recommend that upon purchase, the information is stored under a user's profile instead of relying on the user to gather information from 20+ years ago.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 812