TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Could do better been using TurboTax for more than 15 years. Great tool for filing taxes. What I dislike are the frequent pop ups about "switching to Premier edition" during the tax filing. Intuit should make product simple to select
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome Love the step by step instructions with details and explanations.
Date published: 2021-05-16
Rated 5 out of 5 by from Always Turbo-Tax! The Be Tried TaxCut years ago. That was a mistake! Sticking with Turbo-Tax!
Date published: 2021-05-16
Rated 4 out of 5 by from Good but expensive They advertise as free file but by the time I was done I had $270 in fees.
Date published: 2021-05-16
Rated 5 out of 5 by from Very easy! I've been using turbotax for almost 20 years. It's very easy to use and quick to do your taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax was awesome easier and less scary than i thought it was going to be
Date published: 2021-05-16
Rated 5 out of 5 by from Goo Job! Intuitive and accurate. In the last steps when you recommend to double check your birthday you should mention the birthdate is not on the 1040 form, it's on the next screen when you continue.
Date published: 2021-05-16
Rated 4 out of 5 by from Awesome Some of the help center is not too clear, but overall is good because Turbo Tax provided phone or chat support which are relatively easy
Date published: 2021-05-16
Rated 3 out of 5 by from Clunky User Interface Several issues with usability. One example is when I wanted to add my credit card detail to cover state files. Screen was one size with no ability to change - it allowed entry of my detail but the "CONTINUE" button was hid from view and the process could not be done. I finally had to change my PCs overall display settings to allow your screen to be viewed. Very clunky and a time killer.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent Experience!!! Excellent very detailed and thorough!! Would definitely use again!!!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 812
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Could do better been using TurboTax for more than 15 years. Great tool for filing taxes. What I dislike are the frequent pop ups about "switching to Premier edition" during the tax filing. Intuit should make product simple to select
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome Love the step by step instructions with details and explanations.
Date published: 2021-05-16
Rated 5 out of 5 by from Always Turbo-Tax! The Be Tried TaxCut years ago. That was a mistake! Sticking with Turbo-Tax!
Date published: 2021-05-16
Rated 4 out of 5 by from Good but expensive They advertise as free file but by the time I was done I had $270 in fees.
Date published: 2021-05-16
Rated 5 out of 5 by from Very easy! I've been using turbotax for almost 20 years. It's very easy to use and quick to do your taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax was awesome easier and less scary than i thought it was going to be
Date published: 2021-05-16
Rated 5 out of 5 by from Goo Job! Intuitive and accurate. In the last steps when you recommend to double check your birthday you should mention the birthdate is not on the 1040 form, it's on the next screen when you continue.
Date published: 2021-05-16
Rated 4 out of 5 by from Awesome Some of the help center is not too clear, but overall is good because Turbo Tax provided phone or chat support which are relatively easy
Date published: 2021-05-16
Rated 3 out of 5 by from Clunky User Interface Several issues with usability. One example is when I wanted to add my credit card detail to cover state files. Screen was one size with no ability to change - it allowed entry of my detail but the "CONTINUE" button was hid from view and the process could not be done. I finally had to change my PCs overall display settings to allow your screen to be viewed. Very clunky and a time killer.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent Experience!!! Excellent very detailed and thorough!! Would definitely use again!!!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 812