TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from turbo tax is ok I use Turbo tax every year but the price was higher than usual.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so user friendly. I love using Turbo Tax, its so easy walks you through everything
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is useful even for tricky returns Using Turbo Tax I was able to navigate through some unexpected tricky forms at the last minute. It was super helpful.
Date published: 2023-04-19
Rated 3 out of 5 by from Great tool but incredibly time-consuming 1st time Unnecessary duplication of address with no bypass for same billing and shipping address. But overall duplication of information to be typed in is totally over the top and cut down the time required if eliminated be offering shortcuts. How many security checks is needed?
Date published: 2023-04-19
Rated 3 out of 5 by from It's ok It's a learning experience but it's easy to get the hang of it.
Date published: 2023-04-19
Rated 5 out of 5 by from excellent tool but I had problems with loging Excellent tool to do your taxes with several options to cover all your needs. I had trouble logging in this year and I had to use the costumer support specialist several times to be bale to proceed with my taxes. No reason was given to me about the problems but the solution was to create a new account to do my 2022 taxes.
Date published: 2023-04-19
Rated 1 out of 5 by from Next time you offer payment options Make sure you are showing all of the options, not just the premium options. Despicable.
Date published: 2023-04-19
Rated 1 out of 5 by from Not like I remembered at all! I remember loving to use TurboTax back in the day, 2018 was the 1st time I believe. When it was actually FREE! Filing taxes for me has always been simple because I've never had a spouse nor dependents. I've never owned a home, I had never had my own business, so for my filing to be so simple, I really don't like that this time I had to pay $128 for nothing new AND I didn't have any help! That was ridiculous! AND I owed for the 1st time ever in life! This will be the last time I use this because I believe that was all incorrectly done.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax takes a lot of the stress out of taxes Turbo Tax is a great tool. I use it every year and it can actually make doing taxes a little fun.
Date published: 2023-04-19
Rated 4 out of 5 by from It was a bit too simplified as I almost missed FS It was a bit too simplified as I almost missed HSA
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 810
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax is ok I use Turbo tax every year but the price was higher than usual.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so user friendly. I love using Turbo Tax, its so easy walks you through everything
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is useful even for tricky returns Using Turbo Tax I was able to navigate through some unexpected tricky forms at the last minute. It was super helpful.
Date published: 2023-04-19
Rated 3 out of 5 by from Great tool but incredibly time-consuming 1st time Unnecessary duplication of address with no bypass for same billing and shipping address. But overall duplication of information to be typed in is totally over the top and cut down the time required if eliminated be offering shortcuts. How many security checks is needed?
Date published: 2023-04-19
Rated 3 out of 5 by from It's ok It's a learning experience but it's easy to get the hang of it.
Date published: 2023-04-19
Rated 5 out of 5 by from excellent tool but I had problems with loging Excellent tool to do your taxes with several options to cover all your needs. I had trouble logging in this year and I had to use the costumer support specialist several times to be bale to proceed with my taxes. No reason was given to me about the problems but the solution was to create a new account to do my 2022 taxes.
Date published: 2023-04-19
Rated 1 out of 5 by from Next time you offer payment options Make sure you are showing all of the options, not just the premium options. Despicable.
Date published: 2023-04-19
Rated 1 out of 5 by from Not like I remembered at all! I remember loving to use TurboTax back in the day, 2018 was the 1st time I believe. When it was actually FREE! Filing taxes for me has always been simple because I've never had a spouse nor dependents. I've never owned a home, I had never had my own business, so for my filing to be so simple, I really don't like that this time I had to pay $128 for nothing new AND I didn't have any help! That was ridiculous! AND I owed for the 1st time ever in life! This will be the last time I use this because I believe that was all incorrectly done.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax takes a lot of the stress out of taxes Turbo Tax is a great tool. I use it every year and it can actually make doing taxes a little fun.
Date published: 2023-04-19
Rated 4 out of 5 by from It was a bit too simplified as I almost missed FS It was a bit too simplified as I almost missed HSA
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 810