TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Mortgage Submission This year I spent many hours and days trying to submit my mortgage and refinance documents. The software was adding up the documents as if I had several homes. This was a known issue and should have been fixed/updated. Very disappointed year using Turbo Tax.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Very Filer Friendly I found it to be very easy to navigate and use. First time using the program after using a tax account for 30 years.
Date published: 2021-05-17
Rated 5 out of 5 by from GOOD EASY TO FOLLOW STEPS LIKELY TO USE AGAIN HATE SURVEY
Date published: 2021-05-17
Rated 5 out of 5 by from Do it yourself! As a small business owner it's great to be able to do my taxes myself. It helps me understand how my business earns and spends money and how it impacts my tax liability.
Date published: 2021-05-17
Rated 4 out of 5 by from Love the app I love filing my taxes with them I’m in control of what I get plus I get to ask a tax expert or have the choice to have them filed by their own agents
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy Saved money! Loved how easy the whole process is and the step by step guidance!
Date published: 2021-05-17
Rated 4 out of 5 by from Good for Federal, meh for Sate too many forms missing from state return. Had to use another company's website in order to obtain and file.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! Very easy to use and comprehensive in plain English instructions and tips.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use Turbo tax was easy to use. and helped me file my returns on time.
Date published: 2021-05-17
Rated 1 out of 5 by from Did NOT Work On My New Computer I spend about $700 to get a new computer so that I can use TurboTax. It did not work on it. So many issues. After using the TurboTax for filing my taxes for last 15 years or so, I may/will not use it now onwards. Your customer service sucks. Long wait time. Sometimes you hang up. No resolutions. I would give 0 star rating, but there is no option for that.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 801
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Mortgage Submission This year I spent many hours and days trying to submit my mortgage and refinance documents. The software was adding up the documents as if I had several homes. This was a known issue and should have been fixed/updated. Very disappointed year using Turbo Tax.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Very Filer Friendly I found it to be very easy to navigate and use. First time using the program after using a tax account for 30 years.
Date published: 2021-05-17
Rated 5 out of 5 by from GOOD EASY TO FOLLOW STEPS LIKELY TO USE AGAIN HATE SURVEY
Date published: 2021-05-17
Rated 5 out of 5 by from Do it yourself! As a small business owner it's great to be able to do my taxes myself. It helps me understand how my business earns and spends money and how it impacts my tax liability.
Date published: 2021-05-17
Rated 4 out of 5 by from Love the app I love filing my taxes with them I’m in control of what I get plus I get to ask a tax expert or have the choice to have them filed by their own agents
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy Saved money! Loved how easy the whole process is and the step by step guidance!
Date published: 2021-05-17
Rated 4 out of 5 by from Good for Federal, meh for Sate too many forms missing from state return. Had to use another company's website in order to obtain and file.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! Very easy to use and comprehensive in plain English instructions and tips.
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use Turbo tax was easy to use. and helped me file my returns on time.
Date published: 2021-05-17
Rated 1 out of 5 by from Did NOT Work On My New Computer I spend about $700 to get a new computer so that I can use TurboTax. It did not work on it. So many issues. After using the TurboTax for filing my taxes for last 15 years or so, I may/will not use it now onwards. Your customer service sucks. Long wait time. Sometimes you hang up. No resolutions. I would give 0 star rating, but there is no option for that.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 801