TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Nick 232323 from
Fake Marketing - It is not free and is expensive
After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by
Rocket Scientist 2023 from
Easy-Peasy Process with TurboTax... Tax Laws Not!
Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by
RandyLee55 from
Turbo Tax is my go to filer
Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by
TomturbotaxTexas from
great program
Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by
Lee1099 from
Easy way to file annual taxes
Worked for getting our annual tax filed. Great help from the service
Date published: 2023-04-18
Rated 5 out of 5 by
Funkygopher from
Found Extra Deductions YAY!
found extra deductions so we got a larger refund YAY
Date published: 2023-04-18
Rated 5 out of 5 by
Cali5 from
100% better than HR Block software
I always used HR block before for 10 years but it was never as thorough or as easy to use as turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by
VAfromNJ from
Only way to go!
I have used TurboTax for years and it never fails me. Easy to follow, easy to file.
Date published: 2023-04-18
Rated 5 out of 5 by
KiaJ40 from
Love TurboTax
Been using TurboTax on my own for several years, and every year it gets better and better. TurboTax makes filing easy and painless. I don't plan on using another service any time soon.
Date published: 2023-04-18
Rated 3 out of 5 by
Rob S 33 from
Why does TurboTax charge extra for the 1099 form?
Look, I understand that the IRS changed the 1099-K forms, but why does TurboTax not provide those forms as part of their Deluxe package and why don't they better explain that you need to upgrade/pay more in order to file those? It was very frustrating filling out my tax return and wasting an hour because the form wasn't provided without upgrading and no explanation was clearly given. I like coming back to TurboTax because it's typically clear and easy to navigate, but filing the 1099-K form was needlessly complicated this year.
All TurboTax® Offerings Reviews - Page 797
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Nick 232323 from
Fake Marketing - It is not free and is expensive
After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by
Rocket Scientist 2023 from
Easy-Peasy Process with TurboTax... Tax Laws Not!
Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by
RandyLee55 from
Turbo Tax is my go to filer
Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by
TomturbotaxTexas from
great program
Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by
Lee1099 from
Easy way to file annual taxes
Worked for getting our annual tax filed. Great help from the service
Date published: 2023-04-18
Rated 5 out of 5 by
Funkygopher from
Found Extra Deductions YAY!
found extra deductions so we got a larger refund YAY
Date published: 2023-04-18
Rated 5 out of 5 by
Cali5 from
100% better than HR Block software
I always used HR block before for 10 years but it was never as thorough or as easy to use as turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by
VAfromNJ from
Only way to go!
I have used TurboTax for years and it never fails me. Easy to follow, easy to file.
Date published: 2023-04-18
Rated 5 out of 5 by
KiaJ40 from
Love TurboTax
Been using TurboTax on my own for several years, and every year it gets better and better. TurboTax makes filing easy and painless. I don't plan on using another service any time soon.
Date published: 2023-04-18
Rated 3 out of 5 by
Rob S 33 from
Why does TurboTax charge extra for the 1099 form?
Look, I understand that the IRS changed the 1099-K forms, but why does TurboTax not provide those forms as part of their Deluxe package and why don't they better explain that you need to upgrade/pay more in order to file those? It was very frustrating filling out my tax return and wasting an hour because the form wasn't provided without upgrading and no explanation was clearly given. I like coming back to TurboTax because it's typically clear and easy to navigate, but filing the 1099-K form was needlessly complicated this year.
All TurboTax® Offerings Reviews - Page 797
Date published: 2023-04-18