TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Fake Marketing - It is not free and is expensive After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by from Easy-Peasy Process with TurboTax... Tax Laws Not! Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is my go to filer Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by from great program Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy way to file annual taxes Worked for getting our annual tax filed. Great help from the service
Date published: 2023-04-18
Rated 5 out of 5 by from Found Extra Deductions YAY! found extra deductions so we got a larger refund YAY
Date published: 2023-04-18
Rated 5 out of 5 by from 100% better than HR Block software I always used HR block before for 10 years but it was never as thorough or as easy to use as turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Only way to go! I have used TurboTax for years and it never fails me. Easy to follow, easy to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Been using TurboTax on my own for several years, and every year it gets better and better. TurboTax makes filing easy and painless. I don't plan on using another service any time soon.
Date published: 2023-04-18
Rated 3 out of 5 by from Why does TurboTax charge extra for the 1099 form? Look, I understand that the IRS changed the 1099-K forms, but why does TurboTax not provide those forms as part of their Deluxe package and why don't they better explain that you need to upgrade/pay more in order to file those? It was very frustrating filling out my tax return and wasting an hour because the form wasn't provided without upgrading and no explanation was clearly given. I like coming back to TurboTax because it's typically clear and easy to navigate, but filing the 1099-K form was needlessly complicated this year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 797
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Fake Marketing - It is not free and is expensive After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by from Easy-Peasy Process with TurboTax... Tax Laws Not! Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is my go to filer Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by from great program Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy way to file annual taxes Worked for getting our annual tax filed. Great help from the service
Date published: 2023-04-18
Rated 5 out of 5 by from Found Extra Deductions YAY! found extra deductions so we got a larger refund YAY
Date published: 2023-04-18
Rated 5 out of 5 by from 100% better than HR Block software I always used HR block before for 10 years but it was never as thorough or as easy to use as turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Only way to go! I have used TurboTax for years and it never fails me. Easy to follow, easy to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Been using TurboTax on my own for several years, and every year it gets better and better. TurboTax makes filing easy and painless. I don't plan on using another service any time soon.
Date published: 2023-04-18
Rated 3 out of 5 by from Why does TurboTax charge extra for the 1099 form? Look, I understand that the IRS changed the 1099-K forms, but why does TurboTax not provide those forms as part of their Deluxe package and why don't they better explain that you need to upgrade/pay more in order to file those? It was very frustrating filling out my tax return and wasting an hour because the form wasn't provided without upgrading and no explanation was clearly given. I like coming back to TurboTax because it's typically clear and easy to navigate, but filing the 1099-K form was needlessly complicated this year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 797