TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by kamiryan from love turbotax love how easy it is to track and use from self employed quickbooks to turbo tax we love your product
Date published: 2023-04-19
Rated 3 out of 5 by kiton from State Return I was informed I would get one State Return free. I was charged for both returns.
Date published: 2023-04-19
Rated 4 out of 5 by Chris 2447 from 2022 taxes Generally it was good. I am puzzled why there was no place to enter Mileage on Stacey's business. I also need to backtrack and file 2021 taxes. Much of the information was entered months ago into Turbotax, but I do not see how to backtrack and update/file it.
Date published: 2023-04-19
Rated 1 out of 5 by haleyeah1 from Unable to use services Unable to use paid services. Unable to contact live employee or customer service.
Date published: 2023-04-19
Rated 5 out of 5 by elyseenk98 from Turbo tax makes it easy breezy! I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by Tony da Tiger from Nice Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by FSA1994 from The process was easy but the fees kept increasing Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
Rated 5 out of 5 by macbrew from amazing it was easy and simple to use and the process went by quick
Date published: 2023-04-19
Rated 4 out of 5 by LauwerTaxesPlz from Low Stress, Low Energy, Low Funds... It was relatively smooth but I have never done my own taxes before so I was just trying to get a grip of it. Do to extenuating circumstances (My tax forms being delivered to the wrong address) I was unable to actually file until the last day but the process was pretty straightforward. I wish I had gotten assistance from an expert because I prefer someone to walk me through but it all works itself out in the end.
Date published: 2023-04-19
Rated 3 out of 5 by juicebox13 from okay but.... I enjoy using the Turbotax service because it is usually very simple. But it's clearly advertised as free for e-filing. And every year, I am charged a fee to file my federal and state tax return. It's becoming frustrating. I'm paying in fees to do it myself what I could pay a tax professional. And thats with the base level
All TurboTax® Offerings Reviews - Page 796
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by kamiryan from love turbotax love how easy it is to track and use from self employed quickbooks to turbo tax we love your product
Date published: 2023-04-19
Rated 3 out of 5 by kiton from State Return I was informed I would get one State Return free. I was charged for both returns.
Date published: 2023-04-19
Rated 4 out of 5 by Chris 2447 from 2022 taxes Generally it was good. I am puzzled why there was no place to enter Mileage on Stacey's business. I also need to backtrack and file 2021 taxes. Much of the information was entered months ago into Turbotax, but I do not see how to backtrack and update/file it.
Date published: 2023-04-19
Rated 1 out of 5 by haleyeah1 from Unable to use services Unable to use paid services. Unable to contact live employee or customer service.
Date published: 2023-04-19
Rated 5 out of 5 by elyseenk98 from Turbo tax makes it easy breezy! I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by Tony da Tiger from Nice Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by FSA1994 from The process was easy but the fees kept increasing Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
Rated 5 out of 5 by macbrew from amazing it was easy and simple to use and the process went by quick
Date published: 2023-04-19
Rated 4 out of 5 by LauwerTaxesPlz from Low Stress, Low Energy, Low Funds... It was relatively smooth but I have never done my own taxes before so I was just trying to get a grip of it. Do to extenuating circumstances (My tax forms being delivered to the wrong address) I was unable to actually file until the last day but the process was pretty straightforward. I wish I had gotten assistance from an expert because I prefer someone to walk me through but it all works itself out in the end.
Date published: 2023-04-19
Rated 3 out of 5 by juicebox13 from okay but.... I enjoy using the Turbotax service because it is usually very simple. But it's clearly advertised as free for e-filing. And every year, I am charged a fee to file my federal and state tax return. It's becoming frustrating. I'm paying in fees to do it myself what I could pay a tax professional. And thats with the base level
All TurboTax® Offerings Reviews - Page 796
Date published: 2023-04-19