TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Home and Business (download) I specifically chose this version because it said it supported importing investments even Though I do not have a business. As a new retiree, this was the first year I traded stocks extensively. I was disappointed that TT did not fully support my crypto and options transactions. I do not understand why the online version can import these transactions but the downloaded version does not. I am very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from Outstanding Tax Expert Support First, very easy to complete forms and make adjustments as needed. Second, super fast access to Chat for troubling or interesting questions. Third, and most importantly, when my connected Tax Expert Chat wanted to talk, we did and reviewed some conflicting IRS codes. Truly a team effort with positive results.
Date published: 2022-04-18
Rated 2 out of 5 by from Yuck Decided to try TT Premium after years of HRBlock Basic. UI is worse, and the IRA--> Backdoor Roth conversion flow was super super confusing. Also, I bought this product because supposedly it supports crypto and import from Coinbase, yet apparently that's only the online version?!? Incredibly disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from A great tax tool Comprehensive and user friendly. Easy to work with. Much appreciated.
Date published: 2022-04-18
Rated 5 out of 5 by from Simple, Fast & Easy I recommend Turbo Tax to anyone and everyone. Such an easy tool for filing taxes!
Date published: 2022-04-18
Rated 4 out of 5 by from easy prep easy to follow and correct mistakes i cant believe i was 15 characters short
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax gives me comfort as a self employed perso The questions and careful process have been invaluable every year. Now that I am completely self-employed, I was even more nervous about having a large tax bill and about proper documentation and not missing out on credits and deductions available to me. The step-by-step guidance and the ability to save and review as many times as I need gave me the assurance that my taxes were filed properly and that I understand everything before I send.
Date published: 2022-04-18
Rated 3 out of 5 by from Issue with personal info London U.K. is my current address. When asked to enter my personal information the phone number box required an American number. This was after I selected that I was foreign. This is a poor software design
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great always a great experience, I would recommend Turbotax to everyone.
Date published: 2022-04-18
Rated 5 out of 5 by from i like turbo tax it was easy and the life support was great. I will use it again.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Home and Business (download) I specifically chose this version because it said it supported importing investments even Though I do not have a business. As a new retiree, this was the first year I traded stocks extensively. I was disappointed that TT did not fully support my crypto and options transactions. I do not understand why the online version can import these transactions but the downloaded version does not. I am very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from Outstanding Tax Expert Support First, very easy to complete forms and make adjustments as needed. Second, super fast access to Chat for troubling or interesting questions. Third, and most importantly, when my connected Tax Expert Chat wanted to talk, we did and reviewed some conflicting IRS codes. Truly a team effort with positive results.
Date published: 2022-04-18
Rated 2 out of 5 by from Yuck Decided to try TT Premium after years of HRBlock Basic. UI is worse, and the IRA--> Backdoor Roth conversion flow was super super confusing. Also, I bought this product because supposedly it supports crypto and import from Coinbase, yet apparently that's only the online version?!? Incredibly disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from A great tax tool Comprehensive and user friendly. Easy to work with. Much appreciated.
Date published: 2022-04-18
Rated 5 out of 5 by from Simple, Fast & Easy I recommend Turbo Tax to anyone and everyone. Such an easy tool for filing taxes!
Date published: 2022-04-18
Rated 4 out of 5 by from easy prep easy to follow and correct mistakes i cant believe i was 15 characters short
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax gives me comfort as a self employed perso The questions and careful process have been invaluable every year. Now that I am completely self-employed, I was even more nervous about having a large tax bill and about proper documentation and not missing out on credits and deductions available to me. The step-by-step guidance and the ability to save and review as many times as I need gave me the assurance that my taxes were filed properly and that I understand everything before I send.
Date published: 2022-04-18
Rated 3 out of 5 by from Issue with personal info London U.K. is my current address. When asked to enter my personal information the phone number box required an American number. This was after I selected that I was foreign. This is a poor software design
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great always a great experience, I would recommend Turbotax to everyone.
Date published: 2022-04-18
Rated 5 out of 5 by from i like turbo tax it was easy and the life support was great. I will use it again.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 791