TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Found Extra Deductions YAY! found extra deductions so we got a larger refund YAY
Date published: 2023-04-18
Rated 5 out of 5 by from 100% better than HR Block software I always used HR block before for 10 years but it was never as thorough or as easy to use as turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Only way to go! I have used TurboTax for years and it never fails me. Easy to follow, easy to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Been using TurboTax on my own for several years, and every year it gets better and better. TurboTax makes filing easy and painless. I don't plan on using another service any time soon.
Date published: 2023-04-18
Rated 3 out of 5 by from Why does TurboTax charge extra for the 1099 form? Look, I understand that the IRS changed the 1099-K forms, but why does TurboTax not provide those forms as part of their Deluxe package and why don't they better explain that you need to upgrade/pay more in order to file those? It was very frustrating filling out my tax return and wasting an hour because the form wasn't provided without upgrading and no explanation was clearly given. I like coming back to TurboTax because it's typically clear and easy to navigate, but filing the 1099-K form was needlessly complicated this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Turbo Tax makes it quick and easy. I've used both Turbo Tax Deluxe and Turbo Tax Home and Business, and they're both pretty straightforward. The e-File feature works great, and being able to pay the state e-File fee and refund processing fee directly from my refund makes it seamless and worry-free.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy To Use Turbo Tax is so easy to use. All you need to do is plug in the correct information and you are good to go. It walks you through the process step by step. The live assistance was also very helpful
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is Awesome! Turbo Tax is easy to follow by using the prompts and is self-explanatory.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax was excellent it was really easy to file , simple to do anyone could do it
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome. Highly Recommended to all Good and easy to follow. Turbo Tax is the way to get it done pronto.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Found Extra Deductions YAY! found extra deductions so we got a larger refund YAY
Date published: 2023-04-18
Rated 5 out of 5 by from 100% better than HR Block software I always used HR block before for 10 years but it was never as thorough or as easy to use as turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Only way to go! I have used TurboTax for years and it never fails me. Easy to follow, easy to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Been using TurboTax on my own for several years, and every year it gets better and better. TurboTax makes filing easy and painless. I don't plan on using another service any time soon.
Date published: 2023-04-18
Rated 3 out of 5 by from Why does TurboTax charge extra for the 1099 form? Look, I understand that the IRS changed the 1099-K forms, but why does TurboTax not provide those forms as part of their Deluxe package and why don't they better explain that you need to upgrade/pay more in order to file those? It was very frustrating filling out my tax return and wasting an hour because the form wasn't provided without upgrading and no explanation was clearly given. I like coming back to TurboTax because it's typically clear and easy to navigate, but filing the 1099-K form was needlessly complicated this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Turbo Tax makes it quick and easy. I've used both Turbo Tax Deluxe and Turbo Tax Home and Business, and they're both pretty straightforward. The e-File feature works great, and being able to pay the state e-File fee and refund processing fee directly from my refund makes it seamless and worry-free.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy To Use Turbo Tax is so easy to use. All you need to do is plug in the correct information and you are good to go. It walks you through the process step by step. The live assistance was also very helpful
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is Awesome! Turbo Tax is easy to follow by using the prompts and is self-explanatory.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax was excellent it was really easy to file , simple to do anyone could do it
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome. Highly Recommended to all Good and easy to follow. Turbo Tax is the way to get it done pronto.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 791