TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Good to use Form 540 (box 6) doesn't reflect difference for dependent choices with Federal return.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome! It is helpful and guides me step by step. If I forget something it reminds me.
Date published: 2021-05-16
Rated 5 out of 5 by from Too Easy TurboTax makes filing so easy, I've used them for over a decade.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo Tax is simple to use, straight forwad and accurate.
Date published: 2021-05-16
Rated 5 out of 5 by from VERY FRIENDLY USE IF ANY LIVE CHAT CAN HELP WHEN I HAVE A QUESTION. ONE OF NY CANNOT SUBMITTED.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax has always helped me I have used turbo tax for a number of years. It was a new experience downloading the deluxe model on line since before I had used a disc. Once downloaded all went well as usual.
Date published: 2021-05-16
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Fast, easy and efficient I am greatly satisfied, will use again.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax was more difficult than filing by hand The software was slow, clunky, and ineffective. Also, the price was very high, especially considering that the only "special circumstance" on my return was for a contribution to an HSA, which did not affect my return.
Date published: 2021-05-16
Rated 4 out of 5 by from very helpful. Made filing simple Turbo Tax live was a big help. However, have all your tax documents. Turbo Tax does not have them and will only properly file what you ask about.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good to use Form 540 (box 6) doesn't reflect difference for dependent choices with Federal return.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome! It is helpful and guides me step by step. If I forget something it reminds me.
Date published: 2021-05-16
Rated 5 out of 5 by from Too Easy TurboTax makes filing so easy, I've used them for over a decade.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo Tax is simple to use, straight forwad and accurate.
Date published: 2021-05-16
Rated 5 out of 5 by from VERY FRIENDLY USE IF ANY LIVE CHAT CAN HELP WHEN I HAVE A QUESTION. ONE OF NY CANNOT SUBMITTED.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax has always helped me I have used turbo tax for a number of years. It was a new experience downloading the deluxe model on line since before I had used a disc. Once downloaded all went well as usual.
Date published: 2021-05-16
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Fast, easy and efficient I am greatly satisfied, will use again.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax was more difficult than filing by hand The software was slow, clunky, and ineffective. Also, the price was very high, especially considering that the only "special circumstance" on my return was for a contribution to an HSA, which did not affect my return.
Date published: 2021-05-16
Rated 4 out of 5 by from very helpful. Made filing simple Turbo Tax live was a big help. However, have all your tax documents. Turbo Tax does not have them and will only properly file what you ask about.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 791