TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo-Tax is the best fit for us! Turbo-Tax Delux w/one free state filing is the just-right software for us; retired, no other dependents, no other income from real estate or rental property. Just a basic, straightforward return with w/contributions. I can see improvements in the software every year.
Date published: 2021-05-17
Rated 4 out of 5 by from Live Expert I spoke to a live expert within 10 minutes and he was very helpful, easy to understand and knowledgeable.
Date published: 2021-05-17
Rated 5 out of 5 by from Use it every year Always satisfied. Easy to use. Step by step instructions
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use thank you for creating such a wonderful for those to use as a resource
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so simple Every year it is simple to understand, as step by step instructions. Who needs a accountant!
Date published: 2021-05-17
Rated 2 out of 5 by from They charge more at the end than they tell you The process took me through options I didn't need without giving me the chance to say I don't need them. Those options upcharged me from the amount stated upfront.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax and will always use it! The step by step is awesome and it ask important questions we forget about.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax gives you confidence! Turbo Tax gave me the confidence to finally do my own taxes. Super easy to use. All terms clearly explained. Spoke with an agent when I had questions about a section, and she was not only helpful, but very encouraging as well. Highly recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Saved me thousands! My case is quite complicated, we got married during the tax year, working in separate states, and my spouse is in the military. I spoke with Live CPA agent Debra for one hour and a half, she is super patient and we navigate the process together.
Date published: 2021-05-17
Rated 2 out of 5 by from Too Many Fees The process was pretty easy to use, but I was not impressed by being constantly pestered to pay "only" another 40 or 50 or 60+ dollars. Filing my state return only to be told at the end it would cost me $50 was frustrating.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 779
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo-Tax is the best fit for us! Turbo-Tax Delux w/one free state filing is the just-right software for us; retired, no other dependents, no other income from real estate or rental property. Just a basic, straightforward return with w/contributions. I can see improvements in the software every year.
Date published: 2021-05-17
Rated 4 out of 5 by from Live Expert I spoke to a live expert within 10 minutes and he was very helpful, easy to understand and knowledgeable.
Date published: 2021-05-17
Rated 5 out of 5 by from Use it every year Always satisfied. Easy to use. Step by step instructions
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use thank you for creating such a wonderful for those to use as a resource
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so simple Every year it is simple to understand, as step by step instructions. Who needs a accountant!
Date published: 2021-05-17
Rated 2 out of 5 by from They charge more at the end than they tell you The process took me through options I didn't need without giving me the chance to say I don't need them. Those options upcharged me from the amount stated upfront.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax and will always use it! The step by step is awesome and it ask important questions we forget about.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax gives you confidence! Turbo Tax gave me the confidence to finally do my own taxes. Super easy to use. All terms clearly explained. Spoke with an agent when I had questions about a section, and she was not only helpful, but very encouraging as well. Highly recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Saved me thousands! My case is quite complicated, we got married during the tax year, working in separate states, and my spouse is in the military. I spoke with Live CPA agent Debra for one hour and a half, she is super patient and we navigate the process together.
Date published: 2021-05-17
Rated 2 out of 5 by from Too Many Fees The process was pretty easy to use, but I was not impressed by being constantly pestered to pay "only" another 40 or 50 or 60+ dollars. Filing my state return only to be told at the end it would cost me $50 was frustrating.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 779