TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Too expensive Turbo Tax used to be FREE! Now they find any and every way possible to charge for their services. This might be my last year using them, honestly.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Tax Software Excellent tax software with timely information to help file your taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is Not Awesome! I designated each time I was asked that I wanted the free option of TurboTax. I did not want to pay for Deluxe or any other option. At the end of the entire preparation, I was charged for the deluxe for both the federal and the state preparations. The only option was to start over, and I would be unqualified to receive the free version. I entered the information for credit card payment, and while I called my husband to discuss not using Turbotax and trying an alternative company, the credit card payments were run through anyway.
Date published: 2023-04-18
Rated 1 out of 5 by from Better read all the fine print turbo tax is garbage now. Simple returns no longer means simple returns. expect to spend $100 if you dared to have a retirement account and not find out you owe turbo tax either your privacy or $100 until you have already spent 1hr on filling out your information. what a joke. Just another notch in how the USA is going down the drain.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Great! Really simple and easy to use love it for sure!
Date published: 2023-04-18
Rated 5 out of 5 by from Love the guided assistance! Turbo Tax is easy to use if you're use to preparing your own taxes. I love the guided assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax was relatively easy and quick I have used Turbotax for may years. It is quick and relatively painless.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great always helpful when I have any questions on my returns
Date published: 2023-04-18
Rated 5 out of 5 by from Easy & Quick It was quick and easy as always. I've used Turbo Tax for many years now.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is fantastic. I've used it for years Really excellent tax program. I like that it walks you through every section to be sure you haven't forgotten anything
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 779
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too expensive Turbo Tax used to be FREE! Now they find any and every way possible to charge for their services. This might be my last year using them, honestly.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Tax Software Excellent tax software with timely information to help file your taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is Not Awesome! I designated each time I was asked that I wanted the free option of TurboTax. I did not want to pay for Deluxe or any other option. At the end of the entire preparation, I was charged for the deluxe for both the federal and the state preparations. The only option was to start over, and I would be unqualified to receive the free version. I entered the information for credit card payment, and while I called my husband to discuss not using Turbotax and trying an alternative company, the credit card payments were run through anyway.
Date published: 2023-04-18
Rated 1 out of 5 by from Better read all the fine print turbo tax is garbage now. Simple returns no longer means simple returns. expect to spend $100 if you dared to have a retirement account and not find out you owe turbo tax either your privacy or $100 until you have already spent 1hr on filling out your information. what a joke. Just another notch in how the USA is going down the drain.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Great! Really simple and easy to use love it for sure!
Date published: 2023-04-18
Rated 5 out of 5 by from Love the guided assistance! Turbo Tax is easy to use if you're use to preparing your own taxes. I love the guided assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax was relatively easy and quick I have used Turbotax for may years. It is quick and relatively painless.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great always helpful when I have any questions on my returns
Date published: 2023-04-18
Rated 5 out of 5 by from Easy & Quick It was quick and easy as always. I've used Turbo Tax for many years now.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is fantastic. I've used it for years Really excellent tax program. I like that it walks you through every section to be sure you haven't forgotten anything
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 779