TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from SIMPLE AND FAST! ALWAYS HAVE A GOOD EXPERIENCE WITY\H TURBO TAX, EASY AND SIMPLE TO HANDLE.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! Easy to use with explanations along the way to clear up any misunderstandings! Makes filing taxes quick!
Date published: 2021-05-16
Rated 5 out of 5 by from Used TT for many years Been a user for many years. If I have any complaint it would be the fee for filing a state return... 1 state should be free... just like the return.
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax 2 years in row HORRIBLE! user experience Issues, Issues, Issues...oh, did I say for the second year in a row using Turbo Tax CD that I had nothing but issues with Turbo Tax and entering data, with app CRASHING, NUMEROUS times!!! Oh yeah and starting over and over again with entering in the same data. By the way, I am a certified software quality assurance engineer (12 of 16 years testing software), with work experience for major software companies known around the world, along with others. NO STARS was not an option!
Date published: 2021-05-16
Rated 5 out of 5 by from great good would like more efile to be availble to be available.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Made it supper EASY! I was a bit worried that this year would be complicated but Turbo Tax walked me through the steps and was able to access my investment documents which made it so fast and easy!
Date published: 2021-05-16
Rated 5 out of 5 by from This was Awesome Turbo Tax made filing my taxes a breeze and I will be back next year
Date published: 2021-05-16
Rated 3 out of 5 by from Complicated this year for the basic package Did not allow recovery rebate credit for COVID-19 first economic impact payment. Received first reduced impact payment due to income check was lost and per IRS conversation would be allowed to claim amount as a recovery rebate credit. TT would not allow this.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome,..Excellent Service!!!!! My experience with turbotax has been excellent, a highly professional service, with 5-star online help, the executive who attended me by the name of Michell, was very kind and professional and helped me in an extraordinary way. Thank you very much
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax Review Great experience, easy to use and very informative
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 774
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SIMPLE AND FAST! ALWAYS HAVE A GOOD EXPERIENCE WITY\H TURBO TAX, EASY AND SIMPLE TO HANDLE.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! Easy to use with explanations along the way to clear up any misunderstandings! Makes filing taxes quick!
Date published: 2021-05-16
Rated 5 out of 5 by from Used TT for many years Been a user for many years. If I have any complaint it would be the fee for filing a state return... 1 state should be free... just like the return.
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax 2 years in row HORRIBLE! user experience Issues, Issues, Issues...oh, did I say for the second year in a row using Turbo Tax CD that I had nothing but issues with Turbo Tax and entering data, with app CRASHING, NUMEROUS times!!! Oh yeah and starting over and over again with entering in the same data. By the way, I am a certified software quality assurance engineer (12 of 16 years testing software), with work experience for major software companies known around the world, along with others. NO STARS was not an option!
Date published: 2021-05-16
Rated 5 out of 5 by from great good would like more efile to be availble to be available.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Made it supper EASY! I was a bit worried that this year would be complicated but Turbo Tax walked me through the steps and was able to access my investment documents which made it so fast and easy!
Date published: 2021-05-16
Rated 5 out of 5 by from This was Awesome Turbo Tax made filing my taxes a breeze and I will be back next year
Date published: 2021-05-16
Rated 3 out of 5 by from Complicated this year for the basic package Did not allow recovery rebate credit for COVID-19 first economic impact payment. Received first reduced impact payment due to income check was lost and per IRS conversation would be allowed to claim amount as a recovery rebate credit. TT would not allow this.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome,..Excellent Service!!!!! My experience with turbotax has been excellent, a highly professional service, with 5-star online help, the executive who attended me by the name of Michell, was very kind and professional and helped me in an extraordinary way. Thank you very much
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax Review Great experience, easy to use and very informative
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 774