TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Very helpful! Takes the fear out of taxes! This was my first time filing taxes without the assistance of my family's CPA and TurboTax made it a breeze. My return was rather complex but the experts guided me through everything, were patient, and helped explain everything from simple terminology to complicated situations. I will absolutely use TurboTax again and would recommend to everyone who needs assistance filing taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from WOULD GLADLY RECCOMEND TB TO EVERYONE AWESOME. EXCEPT FOR THE THE UPDATE THAT CREATED SOME ISSUES
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax did the job Easy to use. TIP: If something doesn't make sense the first time, back out of the section, start it again, and read the screen very carefully. Avail yourself of the tips and help sections.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome IT was great and easy to do. will use it again next year
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is terrific! Ease of use. And, love the fact you do not have to take time re-entering data from the prior year. Great help menu.
Date published: 2021-05-17
Rated 3 out of 5 by from Fees Were Ridiculous for 1 W2 The software was easy enough but it was disgusting to pay the cost associated with the filing for a summer employee with 1, W2
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy to use Turbo tax is great, it is quick & easy to use, I love it
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Love the way it was so easy to use and the guidance provided.
Date published: 2021-05-17
Rated 5 out of 5 by from Worked well and efficient I filed federal and two state returns, itemized. Good user interface. Auto-loaded previous years' information (as needed) and also auto-filled duplicative information/data across all federal and states' forms. Uploaded PDFs of W-2s (and other forms, as needed) and auto-loaded that data. Very helpful/useful/informative help menu on various entries, topics, questions. Step-by-step instructions to cover all topics very effectively. Multiple methods provided to receive and/or pay federal and state taxes (either payments or refunds, as applicable.) The Turbo Tax website was very quick/responsive; no long lags on data entry, data validation/verification/review, or updating from one screen to the next. Overall, Turbo Tax performed very well for my tax needs. It address all my tax issues, processed everything expediently, and no stress working my way through the web-based tax filing process.
Date published: 2021-05-17
Rated 5 out of 5 by from Great job with TurboTax All went well. including my chat with a help representative.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 759
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful! Takes the fear out of taxes! This was my first time filing taxes without the assistance of my family's CPA and TurboTax made it a breeze. My return was rather complex but the experts guided me through everything, were patient, and helped explain everything from simple terminology to complicated situations. I will absolutely use TurboTax again and would recommend to everyone who needs assistance filing taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from WOULD GLADLY RECCOMEND TB TO EVERYONE AWESOME. EXCEPT FOR THE THE UPDATE THAT CREATED SOME ISSUES
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax did the job Easy to use. TIP: If something doesn't make sense the first time, back out of the section, start it again, and read the screen very carefully. Avail yourself of the tips and help sections.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome IT was great and easy to do. will use it again next year
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is terrific! Ease of use. And, love the fact you do not have to take time re-entering data from the prior year. Great help menu.
Date published: 2021-05-17
Rated 3 out of 5 by from Fees Were Ridiculous for 1 W2 The software was easy enough but it was disgusting to pay the cost associated with the filing for a summer employee with 1, W2
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy to use Turbo tax is great, it is quick & easy to use, I love it
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Love the way it was so easy to use and the guidance provided.
Date published: 2021-05-17
Rated 5 out of 5 by from Worked well and efficient I filed federal and two state returns, itemized. Good user interface. Auto-loaded previous years' information (as needed) and also auto-filled duplicative information/data across all federal and states' forms. Uploaded PDFs of W-2s (and other forms, as needed) and auto-loaded that data. Very helpful/useful/informative help menu on various entries, topics, questions. Step-by-step instructions to cover all topics very effectively. Multiple methods provided to receive and/or pay federal and state taxes (either payments or refunds, as applicable.) The Turbo Tax website was very quick/responsive; no long lags on data entry, data validation/verification/review, or updating from one screen to the next. Overall, Turbo Tax performed very well for my tax needs. It address all my tax issues, processed everything expediently, and no stress working my way through the web-based tax filing process.
Date published: 2021-05-17
Rated 5 out of 5 by from Great job with TurboTax All went well. including my chat with a help representative.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 759