TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Software is great, paying was a pain. The software worked well. When it came time to pay, it took a call to Tech support and another hour before we could finish up.
Date published: 2023-04-19
Rated 1 out of 5 by from SUCKS!!!!! What use to be easy step by step walk through for every topic has turned into vague, convoluted, and confusing steps without any help, resolution or explanation. I've used Turbo Tax for about 30 years and now I'm done! It has been getting worse and worse every year but this was the last straw! Terrible!!!!! CPA or H&R next year! You'v lost a loyal customer!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Expensive Had too many mistakes on the transmission from brokerage for stocks
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome They helped me through the agony of filing taxes. IRS rejected my original return and Turbo Tax emailed and called to fix the problem.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo I couldn’t file for free this year like I’ve always done despite making less. TurboTax took almost all my refund.
Date published: 2023-04-19
Rated 5 out of 5 by from Really good Really good easy try it you cant go wrong step-by-step
Date published: 2023-04-19
Rated 4 out of 5 by from Very good service! Turbo Tax helps every step through the process. Good service!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo TAX Easy to use the product. The product makes it easy to navigate.
Date published: 2023-04-19
Rated 5 out of 5 by from Jill is amazing! Jill is wonderful! She helped me understand everything all the way through! 10 out of 10 service!
Date published: 2023-04-19
Rated 3 out of 5 by from Never been free any time I've used it A good website, mostly easy to use but I have always had to pay for it.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 758
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Software is great, paying was a pain. The software worked well. When it came time to pay, it took a call to Tech support and another hour before we could finish up.
Date published: 2023-04-19
Rated 1 out of 5 by from SUCKS!!!!! What use to be easy step by step walk through for every topic has turned into vague, convoluted, and confusing steps without any help, resolution or explanation. I've used Turbo Tax for about 30 years and now I'm done! It has been getting worse and worse every year but this was the last straw! Terrible!!!!! CPA or H&R next year! You'v lost a loyal customer!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Expensive Had too many mistakes on the transmission from brokerage for stocks
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome They helped me through the agony of filing taxes. IRS rejected my original return and Turbo Tax emailed and called to fix the problem.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo I couldn’t file for free this year like I’ve always done despite making less. TurboTax took almost all my refund.
Date published: 2023-04-19
Rated 5 out of 5 by from Really good Really good easy try it you cant go wrong step-by-step
Date published: 2023-04-19
Rated 4 out of 5 by from Very good service! Turbo Tax helps every step through the process. Good service!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo TAX Easy to use the product. The product makes it easy to navigate.
Date published: 2023-04-19
Rated 5 out of 5 by from Jill is amazing! Jill is wonderful! She helped me understand everything all the way through! 10 out of 10 service!
Date published: 2023-04-19
Rated 3 out of 5 by from Never been free any time I've used it A good website, mostly easy to use but I have always had to pay for it.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 758