TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 4 out of 5 by from TurboTax needs a little work I would normally rate TurboTax a 5 out of 5 stars. However, this year, I had multiple issues in saving the document, both while I was working through my return AND as I was filing electronically. Not sure what's going on - have never had an issue like this in all my previous use of TurboTax (15+ years).
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax works turbo tax is easy to use and easy to work through each year
Date published: 2021-05-16
Rated 5 out of 5 by from Simply awesome First time using Turbo Tax and found it to be very easy to file my taxes.
Date published: 2021-05-16
Rated 3 out of 5 by from It works It works. Does what it needs to. Lessens the pain.
Date published: 2021-05-16
Rated 3 out of 5 by from Easy TurboTax was easy to use and no cost to Prepare or E-File
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax rocks! Turbo tax is easy and efficient.It is the easiest way to life period.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple It was even simpler this year than it was previously.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbotax is confusing and not entry directed Not totally intuitive. Sometimes have to guess where to go next. also got to the end and was told we needed to update before we could efile. This was a file that i updated when i started about a month ago. Also, I used turbotax the previous year and thought some of the info would come over from it. Also, since I pay for a Federal and state tax file, why do I have to pay extra for e filing the state $25
Date published: 2021-05-16
Rated 5 out of 5 by from 10 YEARS OF USING TURBO TAX As a small business of over 20 years, I am happy to have discovered Intuit and Turbo Tax.
Date published: 2021-05-16
Rated 4 out of 5 by from Great Easy to use, very helpful. this is ridiculous....i shouldn't have to write 25+ words just to say I like the online application. Just lost a star. NIckname should be what I want...this survey is the most difficult step of the entire process
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 758
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax needs a little work I would normally rate TurboTax a 5 out of 5 stars. However, this year, I had multiple issues in saving the document, both while I was working through my return AND as I was filing electronically. Not sure what's going on - have never had an issue like this in all my previous use of TurboTax (15+ years).
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax works turbo tax is easy to use and easy to work through each year
Date published: 2021-05-16
Rated 5 out of 5 by from Simply awesome First time using Turbo Tax and found it to be very easy to file my taxes.
Date published: 2021-05-16
Rated 3 out of 5 by from It works It works. Does what it needs to. Lessens the pain.
Date published: 2021-05-16
Rated 3 out of 5 by from Easy TurboTax was easy to use and no cost to Prepare or E-File
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax rocks! Turbo tax is easy and efficient.It is the easiest way to life period.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple It was even simpler this year than it was previously.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbotax is confusing and not entry directed Not totally intuitive. Sometimes have to guess where to go next. also got to the end and was told we needed to update before we could efile. This was a file that i updated when i started about a month ago. Also, I used turbotax the previous year and thought some of the info would come over from it. Also, since I pay for a Federal and state tax file, why do I have to pay extra for e filing the state $25
Date published: 2021-05-16
Rated 5 out of 5 by from 10 YEARS OF USING TURBO TAX As a small business of over 20 years, I am happy to have discovered Intuit and Turbo Tax.
Date published: 2021-05-16
Rated 4 out of 5 by from Great Easy to use, very helpful. this is ridiculous....i shouldn't have to write 25+ words just to say I like the online application. Just lost a star. NIckname should be what I want...this survey is the most difficult step of the entire process
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 758