TURBOTAX CUSTOMER REVIEWS
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Rated 2 out of 5 by GBHo from Turbotax sucks! Christina worked with me for a long time trying to help me solve a problem with Turbotax but neither of us could resolve it. I requested elevation and her Supervisor Michelle finally solve the problem after some time. They were both very helpful and nice. The problem was with your software and the idiot who wrote the program. It was exacerbated by the IRS's incompetence.
Date published: 2023-04-19
Rated 5 out of 5 by jemezme from turbotax to the rescue Glad I got the deluxe. I couldn't find the boxes to check for the agreements at the end. I asked for a call and got excellent help. My computer was not showing boxes to check, so she helped me get there and complete everything. Couldn't have finished without her.
Date published: 2023-04-19
Rated 5 out of 5 by Slyvias from Turbo Tax is awesome but costly Easy, and easy to read. thanks, but why is the cost so high??
Date published: 2023-04-19
Rated 5 out of 5 by KVConns from Turbo Taxing Turbo tax makes it easy for my 1099 filing and has so many questions for finding the things that I can add to the filing!!! Great job keep up the work for us to make it easy!
Date published: 2023-04-19
Rated 4 out of 5 by ADeliNava11 from Price increase, next year I'll use a human Price increase. System starts at premium does not allow you to go back to change until the end. The fix it is to start over.
Date published: 2023-04-19
Rated 5 out of 5 by MortimerOHullahan from great! easy to use, very clear instructions I've used it for years, never had any issues, quick and easy
Date published: 2023-04-19
Rated 5 out of 5 by Guanaco from Last Minute Filling The system is rather useful. I have used them before in the past and so far haven't had any issues with these services.
Date published: 2023-04-19
Rated 3 out of 5 by jzjzjz from Chose Deluxe not MAX I signed up for the $59.99 package and I was charged $177.99 MAX product. I never used it I never chatted with a live representative. But I want to complete my filling but was very disappointed since I did not received any added support
Date published: 2023-04-19
Rated 5 out of 5 by Johngotti from user-friendly & explanatory for first time user!!! First time using this service. Easy to input information. Definitely appreciate all the tips and info/explanations along the way.
Date published: 2023-04-19
Rated 1 out of 5 by Taxes are aweful from Annoying Didn't tell me I needed premium until I had already spent an hour on my taxes. Super annoying
All TurboTax® Offerings Reviews - Page 756
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by GBHo from Turbotax sucks! Christina worked with me for a long time trying to help me solve a problem with Turbotax but neither of us could resolve it. I requested elevation and her Supervisor Michelle finally solve the problem after some time. They were both very helpful and nice. The problem was with your software and the idiot who wrote the program. It was exacerbated by the IRS's incompetence.
Date published: 2023-04-19
Rated 5 out of 5 by jemezme from turbotax to the rescue Glad I got the deluxe. I couldn't find the boxes to check for the agreements at the end. I asked for a call and got excellent help. My computer was not showing boxes to check, so she helped me get there and complete everything. Couldn't have finished without her.
Date published: 2023-04-19
Rated 5 out of 5 by Slyvias from Turbo Tax is awesome but costly Easy, and easy to read. thanks, but why is the cost so high??
Date published: 2023-04-19
Rated 5 out of 5 by KVConns from Turbo Taxing Turbo tax makes it easy for my 1099 filing and has so many questions for finding the things that I can add to the filing!!! Great job keep up the work for us to make it easy!
Date published: 2023-04-19
Rated 4 out of 5 by ADeliNava11 from Price increase, next year I'll use a human Price increase. System starts at premium does not allow you to go back to change until the end. The fix it is to start over.
Date published: 2023-04-19
Rated 5 out of 5 by MortimerOHullahan from great! easy to use, very clear instructions I've used it for years, never had any issues, quick and easy
Date published: 2023-04-19
Rated 5 out of 5 by Guanaco from Last Minute Filling The system is rather useful. I have used them before in the past and so far haven't had any issues with these services.
Date published: 2023-04-19
Rated 3 out of 5 by jzjzjz from Chose Deluxe not MAX I signed up for the $59.99 package and I was charged $177.99 MAX product. I never used it I never chatted with a live representative. But I want to complete my filling but was very disappointed since I did not received any added support
Date published: 2023-04-19
Rated 5 out of 5 by Johngotti from user-friendly & explanatory for first time user!!! First time using this service. Easy to input information. Definitely appreciate all the tips and info/explanations along the way.
Date published: 2023-04-19
Rated 1 out of 5 by Taxes are aweful from Annoying Didn't tell me I needed premium until I had already spent an hour on my taxes. Super annoying
All TurboTax® Offerings Reviews - Page 756
Date published: 2023-04-19