TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Federal accepted March 4...still don't have it? What's up with my Federal? It's been over 4 months and they are STILL processing it?? State accepted Mar 3...got refund <10 days later. Who do I call?
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is awesome! I had to go back in TurboTax alot of times, started where I left off, amazing
Date published: 2021-06-10
Rated 5 out of 5 by from Very Easy Robert and the previous advisor were both excellent. My tax return was a bit more complicated than usual because we had been expats before. Did a great job answering my questions. They did all the work.
Date published: 2021-06-10
Rated 5 out of 5 by from Magnificent Service!! I had several questions during the preparation of my taxes before filing, and each time, i spoke with a tax representative with TurboTax and they were friendly, professional and very helpful.
Date published: 2021-06-10
Rated 5 out of 5 by from Uncomplicated and Concise Software This software made this task simple and quick. I will use this again next year.
Date published: 2021-06-10
Rated 5 out of 5 by from This was simple, easy and reliable! I felt protected and looked out for as we went through this process. Last year I did my own taxes and this was 100x better! My expert Lisa was fantastic, expedient and a life-saver!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax is Great! I have used Turbotax for at least 10 years . Prior to that, I did my taxes manually. Turbotax is easy to use and is a time saver.
Date published: 2021-06-10
Rated 5 out of 5 by from SO EASY Very easy to follow. Quick and efficient, Excellent service.
Date published: 2021-06-10
Rated 3 out of 5 by from The tax program is OK Why do you print es payment forms for personal records etc etc - waste of paper and not needed. Installation of the program was unbelievably hard - I like many others had to hire a computer person to install it for me. Unless there is an improvement I and many others will not be purchasing TurboTax again. That is the whole point of the program to be easy to install and use for novice computer users. Get back to basics and remember there are many many people who still do not use computers very much. Be smart and go back to the easy installation process!!!!!
Date published: 2021-06-10
Rated 5 out of 5 by from Handles everything you throw at it Overall user friendly and stable needed live help and the rep helped figure out the issue which was a software glitch
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 75
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Federal accepted March 4...still don't have it? What's up with my Federal? It's been over 4 months and they are STILL processing it?? State accepted Mar 3...got refund <10 days later. Who do I call?
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is awesome! I had to go back in TurboTax alot of times, started where I left off, amazing
Date published: 2021-06-10
Rated 5 out of 5 by from Very Easy Robert and the previous advisor were both excellent. My tax return was a bit more complicated than usual because we had been expats before. Did a great job answering my questions. They did all the work.
Date published: 2021-06-10
Rated 5 out of 5 by from Magnificent Service!! I had several questions during the preparation of my taxes before filing, and each time, i spoke with a tax representative with TurboTax and they were friendly, professional and very helpful.
Date published: 2021-06-10
Rated 5 out of 5 by from Uncomplicated and Concise Software This software made this task simple and quick. I will use this again next year.
Date published: 2021-06-10
Rated 5 out of 5 by from This was simple, easy and reliable! I felt protected and looked out for as we went through this process. Last year I did my own taxes and this was 100x better! My expert Lisa was fantastic, expedient and a life-saver!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax is Great! I have used Turbotax for at least 10 years . Prior to that, I did my taxes manually. Turbotax is easy to use and is a time saver.
Date published: 2021-06-10
Rated 5 out of 5 by from SO EASY Very easy to follow. Quick and efficient, Excellent service.
Date published: 2021-06-10
Rated 3 out of 5 by from The tax program is OK Why do you print es payment forms for personal records etc etc - waste of paper and not needed. Installation of the program was unbelievably hard - I like many others had to hire a computer person to install it for me. Unless there is an improvement I and many others will not be purchasing TurboTax again. That is the whole point of the program to be easy to install and use for novice computer users. Get back to basics and remember there are many many people who still do not use computers very much. Be smart and go back to the easy installation process!!!!!
Date published: 2021-06-10
Rated 5 out of 5 by from Handles everything you throw at it Overall user friendly and stable needed live help and the rep helped figure out the issue which was a software glitch
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 75