TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from I mean it is easy but you ask the same questions You ask the same questions repetedly and now I am being forced to complete this survey
Date published: 2021-08-04
Rated 5 out of 5 by from Awesome Again Have used for several years and always great. Included all pandemic adjustment, etc.
Date published: 2021-08-04
Rated 3 out of 5 by from No Mailing Address Anywhere All of your services are pretty great... but when I try to file my late taxes, it says I can't file it electronically and must do it by mail. BUT THERE IS NO MAILING ADDRESS ANYWHERE!!! The Only address provided says it is too late to mail it there and that it is too late to file electronically. If you want someone to mail something, you should probably tell them WHERE to mail it. Pretty basic stuff.
Date published: 2021-08-04
Rated 3 out of 5 by from A little tough to follow tough to follow no fixing it? just doesnt file now my taxes arent file???Keeps saying the same thing over and over
Date published: 2021-08-04
Rated 2 out of 5 by from Issues with Maryland state tax return I could not electronically file my Maryland state tax
Date published: 2021-08-04
Rated 4 out of 5 by from Easy way to go turbotax I was tried of the long process of writing things out and the old fashion way of getting things done.
Date published: 2021-08-04
Rated 5 out of 5 by from Better than a person Tells you what to say ussually Refile if you have too Than it's electric not to wait different.
Date published: 2021-08-04
Rated 1 out of 5 by from Not like it used to be Had multiple problems with 2020 Turbotax this year. Had issues with program getting hung up in a Review loop. Turbotax tech support could not solve. He believed that the issue was Windows 10 was not up the latest update. Had to upgrade an older computer to Windows 10 and reinstall Turbotax. Finely got it to work. Plus, the program is more cumbersome and slow.
Date published: 2021-08-04
Rated 4 out of 5 by from So Easy I have used Turbo Tax for over a decade, and it is easy to go through all the steps with accuracy.
Date published: 2021-08-04
Rated 5 out of 5 by from TURBO TAX RULES!!! I have been using Turbo Tax Self-Employed for many, many years. AND every year it gets more user friendly and easier to file...
Date published: 2021-08-04
All TurboTax® Offerings Reviews - Page 75
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I mean it is easy but you ask the same questions You ask the same questions repetedly and now I am being forced to complete this survey
Date published: 2021-08-04
Rated 5 out of 5 by from Awesome Again Have used for several years and always great. Included all pandemic adjustment, etc.
Date published: 2021-08-04
Rated 3 out of 5 by from No Mailing Address Anywhere All of your services are pretty great... but when I try to file my late taxes, it says I can't file it electronically and must do it by mail. BUT THERE IS NO MAILING ADDRESS ANYWHERE!!! The Only address provided says it is too late to mail it there and that it is too late to file electronically. If you want someone to mail something, you should probably tell them WHERE to mail it. Pretty basic stuff.
Date published: 2021-08-04
Rated 3 out of 5 by from A little tough to follow tough to follow no fixing it? just doesnt file now my taxes arent file???Keeps saying the same thing over and over
Date published: 2021-08-04
Rated 2 out of 5 by from Issues with Maryland state tax return I could not electronically file my Maryland state tax
Date published: 2021-08-04
Rated 4 out of 5 by from Easy way to go turbotax I was tried of the long process of writing things out and the old fashion way of getting things done.
Date published: 2021-08-04
Rated 5 out of 5 by from Better than a person Tells you what to say ussually Refile if you have too Than it's electric not to wait different.
Date published: 2021-08-04
Rated 1 out of 5 by from Not like it used to be Had multiple problems with 2020 Turbotax this year. Had issues with program getting hung up in a Review loop. Turbotax tech support could not solve. He believed that the issue was Windows 10 was not up the latest update. Had to upgrade an older computer to Windows 10 and reinstall Turbotax. Finely got it to work. Plus, the program is more cumbersome and slow.
Date published: 2021-08-04
Rated 4 out of 5 by from So Easy I have used Turbo Tax for over a decade, and it is easy to go through all the steps with accuracy.
Date published: 2021-08-04
Rated 5 out of 5 by from TURBO TAX RULES!!! I have been using Turbo Tax Self-Employed for many, many years. AND every year it gets more user friendly and easier to file...
Date published: 2021-08-04
All TurboTax® Offerings Reviews - Page 75