TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Cannot review or edit my income and deductions Turbo Tax kept changing my unemployment compensation from $20700 (real amount) and changing it to over $40.000 (not correct) it would not let me do a review/edit that amount. I didn't feel comfortable as I wanted to do a final review on income and deductions.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product I simply followed the prompts on the program and completed my taxes in less than 2 hours.
Date published: 2021-05-17
Rated 4 out of 5 by from Excellent Needed to review almost 300 transactions which took 4 hours when the cost basis is 0 for the option sells.
Date published: 2021-05-17
Rated 1 out of 5 by from I didnt get the help when I needed it. My AGI keeps stating it is wrong but it is not and no one is there to talk to - how can i speak to help when there is no option to get help an automated text system that did not help me at all
Date published: 2021-05-17
Rated 5 out of 5 by from HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS I HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS. ITS SERVED ME WELL
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo experts are excellent I had help from two experts, Mary and Joi. They were very patient and walked me through the problem I was having. I don't remember their locations.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy to use! The software is so easy to use that my return could have gotten done in a matter of just a few minutes.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy and stress free Walks through every step like a breeze. Don’t gotta put much thought into it because information is downloaded and if information is needed turbo tax walks you through on where to find the information. I’m very pleased with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from Great Tax Software This Tax Software gas been used for over a decade. It is easy to use and it guides you through each and every step of your Federal (Home and Business) and State returns. Even filing the last day to file.
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy This was super easy to follow, I appreciate it very much.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 734
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Cannot review or edit my income and deductions Turbo Tax kept changing my unemployment compensation from $20700 (real amount) and changing it to over $40.000 (not correct) it would not let me do a review/edit that amount. I didn't feel comfortable as I wanted to do a final review on income and deductions.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product I simply followed the prompts on the program and completed my taxes in less than 2 hours.
Date published: 2021-05-17
Rated 4 out of 5 by from Excellent Needed to review almost 300 transactions which took 4 hours when the cost basis is 0 for the option sells.
Date published: 2021-05-17
Rated 1 out of 5 by from I didnt get the help when I needed it. My AGI keeps stating it is wrong but it is not and no one is there to talk to - how can i speak to help when there is no option to get help an automated text system that did not help me at all
Date published: 2021-05-17
Rated 5 out of 5 by from HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS I HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS. ITS SERVED ME WELL
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo experts are excellent I had help from two experts, Mary and Joi. They were very patient and walked me through the problem I was having. I don't remember their locations.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy to use! The software is so easy to use that my return could have gotten done in a matter of just a few minutes.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy and stress free Walks through every step like a breeze. Don’t gotta put much thought into it because information is downloaded and if information is needed turbo tax walks you through on where to find the information. I’m very pleased with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from Great Tax Software This Tax Software gas been used for over a decade. It is easy to use and it guides you through each and every step of your Federal (Home and Business) and State returns. Even filing the last day to file.
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy This was super easy to follow, I appreciate it very much.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 734