TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax deluxe with state Super easy, well guided, answers questions. Efiling was efficient.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy They made it very easy with lots of helpful tools.
Date published: 2021-05-17
Rated 5 out of 5 by from TUrboTax was so Easy!!! Took hardly any time to do my taxes. Thank you for making it so easy.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax makes things easy TurboTax is great because it carries past years’ information over.
Date published: 2021-05-17
Rated 3 out of 5 by from Cannot review or edit my income and deductions Turbo Tax kept changing my unemployment compensation from $20700 (real amount) and changing it to over $40.000 (not correct) it would not let me do a review/edit that amount. I didn't feel comfortable as I wanted to do a final review on income and deductions.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product I simply followed the prompts on the program and completed my taxes in less than 2 hours.
Date published: 2021-05-17
Rated 4 out of 5 by from Excellent Needed to review almost 300 transactions which took 4 hours when the cost basis is 0 for the option sells.
Date published: 2021-05-17
Rated 1 out of 5 by from I didnt get the help when I needed it. My AGI keeps stating it is wrong but it is not and no one is there to talk to - how can i speak to help when there is no option to get help an automated text system that did not help me at all
Date published: 2021-05-17
Rated 5 out of 5 by from HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS I HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS. ITS SERVED ME WELL
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo experts are excellent I had help from two experts, Mary and Joi. They were very patient and walked me through the problem I was having. I don't remember their locations.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 727
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax deluxe with state Super easy, well guided, answers questions. Efiling was efficient.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy They made it very easy with lots of helpful tools.
Date published: 2021-05-17
Rated 5 out of 5 by from TUrboTax was so Easy!!! Took hardly any time to do my taxes. Thank you for making it so easy.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax makes things easy TurboTax is great because it carries past years’ information over.
Date published: 2021-05-17
Rated 3 out of 5 by from Cannot review or edit my income and deductions Turbo Tax kept changing my unemployment compensation from $20700 (real amount) and changing it to over $40.000 (not correct) it would not let me do a review/edit that amount. I didn't feel comfortable as I wanted to do a final review on income and deductions.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product I simply followed the prompts on the program and completed my taxes in less than 2 hours.
Date published: 2021-05-17
Rated 4 out of 5 by from Excellent Needed to review almost 300 transactions which took 4 hours when the cost basis is 0 for the option sells.
Date published: 2021-05-17
Rated 1 out of 5 by from I didnt get the help when I needed it. My AGI keeps stating it is wrong but it is not and no one is there to talk to - how can i speak to help when there is no option to get help an automated text system that did not help me at all
Date published: 2021-05-17
Rated 5 out of 5 by from HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS I HAVE USED TURBO TAX EXCLUSIVELY FOR LAST 9 YEARS. ITS SERVED ME WELL
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo experts are excellent I had help from two experts, Mary and Joi. They were very patient and walked me through the problem I was having. I don't remember their locations.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 727